Experience

ConnectureDRX

• United States
• Information Technology & Services
• 100 - 200 Employee

• Senior Director of Carrier Network Development

  • Apr 2022 - Present

  My current role supports Connecture's insurance production distribution offerings by driving carrier participation and expansion into providing additional product types in the senior market. My current role supports Connecture's insurance production distribution offerings by driving carrier participation and expansion into providing additional product types in the senior market.



JSmithOTI

• The Internet

• Broadcaster

  • Jun 2012 - Present

  Self-employed to direct, record, edit, and upload videos to my own Youtube channel - youtube.com/jsmithoti or live stream onto my Twitch account - www.twitch.tv/JSmithOTI. My goal is to provide a source of information and entertainment to viewers and subscribers. I love to collaborate with like-minded channels to create unique content. I'll also attend videogame expos and press conferences for networking opportunities and industry reporting. Self-employed to direct, record, edit, and upload videos to my own Youtube channel - youtube.com/jsmithoti or live stream onto my Twitch account - www.twitch.tv/JSmithOTI. My goal is to provide a source of information and entertainment to viewers and subscribers. I love to collaborate with like-minded channels to create unique content. I'll also attend videogame expos and press conferences for networking opportunities and industry reporting.



Neishloss & Fleming, LLC

• United States
• Insurance
• 1 - 100 Employee

• Agency Sales Director

  • Jul 2014 - Apr 2022

  I am responsible for servicing and developing existing accounts, increasing sales from contracted agents, and maintaining relationships with Medicare carriers. My goal is to build lasting relationships by visiting agencies, various carrier offices, and by presenting training and sales meetings both virtually and on-site.

• Agency Sales Manager

  • Jan 2018 - Jul 2020

• Sales Manager

  • Jan 2016 - Jan 2018

• Marketing Representative

  • Jul 2014 - Nov 2015

  Responsible for recruiting and assisting agents with carrier appointments and supporting current agents with any questions they are facing.



WESTMED Practice Partners

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Quality Assurance Analyst

  • Jan 2013 - Sep 2013

  Review and score communications by call center employees against the company policies and procedures. Provide one-on-one coaching and feedback sessions and develop individual action plans based on the strengths and weaknesses of the employee.

• Client Relations Team Leader

  • Jul 2012 - Sep 2013

  Establish and deepen relationships with clients by understanding their business objectives and providing exemplary support as their primary contact. Communicate frequently with clients on updates, information, concerns and suggestions. Create trending reports for identification of key improvement areas. Proactively anticipate customer needs and identify any potential issues. Create recommendations and facilitate action for resolution.



Integra Marketing Group

• United States
• Advertising Services
• 1 - 100 Employee

• Digital Media Strategist

  • May 2011 - Oct 2012

  Assist in a range of PR practices with a focus on researching and developing new social media tactics for clients. Assist in a range of PR practices with a focus on researching and developing new social media tactics for clients.



Pennsylvania Air National Guard Command Post Controller

• 171 Air Refueling Wing- Pittsburgh Pennsylvania

• Staff Sergeant- Command Post Controller

  • Nov 2005 - Nov 2011

  Top Secret security clearance Receive, process and disseminate Emergency Action Messages. Monitor aircraft movement and relay vital information. Ensure proper use and control of resources and classified material Top Secret security clearance Receive, process and disseminate Emergency Action Messages. Monitor aircraft movement and relay vital information. Ensure proper use and control of resources and classified material



GameStop Corporation

• Senior Game Advisor

  • Feb 2007 - Aug 2008

  Provide customer service, inventory control, opening and closing the store, counting the register totals and bank deposits, and maintained current knowledge on new and upcoming software and hardware Provide customer service, inventory control, opening and closing the store, counting the register totals and bank deposits, and maintained current knowledge on new and upcoming software and hardware