Michael S.

Sales Manager at West-Marine A/S
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Contact Information
us****@****om
(386) 825-5501
Location
Seattle, Washington, United States, US

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Experience

    • Denmark
    • Maritime Transportation
    • 1 - 100 Employee
    • Sales Manager
      • Aug 2022 - Present

    • United States
    • Retail
    • 700 & Above Employee
    • Department Manager
      • Mar 2018 - Aug 2022

      • Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service • Assist customers in the fishing department • Interview and hire employees • Manage and train staff per company guidelines, including product and sales training, ensuring that each employee receives the required training on a semi-annual basis • Address employee complaints • Discipline, coach, and terminate employees • Determine and input employees’ schedules in time and attendance system following payroll budget guidelines • Manage employees’ exceptions in time and attendance system and complete payroll in a timely and accurate manner • Plan, determine, and distribute work to employees • Evaluate employees’ efficiency and productivity • Perform opening and closing duties per company standards • Manage department inventory by working closely with ICS • Supervise merchandising of department while maintaining company standards • Run price change reports daily and ensure they are completed by required deadlines • Ensure that the entire department is clean, faced, and straight at all times • Work closely with buying staff to recognize sales trends and customer needs • Perform other tasks as necessary and assigned by management Show less

  • Von Ebert Brewing
    • Portland, Oregon, United States
    • Server
      • May 2016 - Jun 2019

      • Provided customized guest service by combining interpersonal skills and local area knowledge. • Employed sales and up-selling, task prioritization and time management skills, along with rotating beer and food menu knowledge to ensure prompt and accurate service. • Received employee of the quarter multiple times. • Provided customized guest service by combining interpersonal skills and local area knowledge. • Employed sales and up-selling, task prioritization and time management skills, along with rotating beer and food menu knowledge to ensure prompt and accurate service. • Received employee of the quarter multiple times.

    • United States
    • Retail
    • 700 & Above Employee
    • Outdoor Sales Associate
      • Oct 2016 - Mar 2017

      • Assisted guests in purchasing outdoor items, specializing in gun sales. • Quickly learned product inventory and store procedures. • Responsible for maintaining and stocking section and relaying promotions to guests across multiple departments. • Quality service resulted in multiple positive reviews from co-workers and guests. • Assisted guests in purchasing outdoor items, specializing in gun sales. • Quickly learned product inventory and store procedures. • Responsible for maintaining and stocking section and relaying promotions to guests across multiple departments. • Quality service resulted in multiple positive reviews from co-workers and guests.

Community

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