Michael S.
Sales Manager at West-Marine A/S- Claim this Profile
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Bio
Experience
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West-Marine A/S
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Denmark
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Maritime Transportation
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1 - 100 Employee
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Sales Manager
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Aug 2022 - Present
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Sportsman's Warehouse
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United States
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Retail
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700 & Above Employee
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Department Manager
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Mar 2018 - Aug 2022
• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service • Assist customers in the fishing department • Interview and hire employees • Manage and train staff per company guidelines, including product and sales training, ensuring that each employee receives the required training on a semi-annual basis • Address employee complaints • Discipline, coach, and terminate employees • Determine and input employees’ schedules in time and attendance system following payroll budget guidelines • Manage employees’ exceptions in time and attendance system and complete payroll in a timely and accurate manner • Plan, determine, and distribute work to employees • Evaluate employees’ efficiency and productivity • Perform opening and closing duties per company standards • Manage department inventory by working closely with ICS • Supervise merchandising of department while maintaining company standards • Run price change reports daily and ensure they are completed by required deadlines • Ensure that the entire department is clean, faced, and straight at all times • Work closely with buying staff to recognize sales trends and customer needs • Perform other tasks as necessary and assigned by management Show less
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Von Ebert Brewing
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Portland, Oregon, United States
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Server
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May 2016 - Jun 2019
• Provided customized guest service by combining interpersonal skills and local area knowledge. • Employed sales and up-selling, task prioritization and time management skills, along with rotating beer and food menu knowledge to ensure prompt and accurate service. • Received employee of the quarter multiple times. • Provided customized guest service by combining interpersonal skills and local area knowledge. • Employed sales and up-selling, task prioritization and time management skills, along with rotating beer and food menu knowledge to ensure prompt and accurate service. • Received employee of the quarter multiple times.
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DICK'S Sporting Goods
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United States
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Retail
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700 & Above Employee
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Outdoor Sales Associate
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Oct 2016 - Mar 2017
• Assisted guests in purchasing outdoor items, specializing in gun sales. • Quickly learned product inventory and store procedures. • Responsible for maintaining and stocking section and relaying promotions to guests across multiple departments. • Quality service resulted in multiple positive reviews from co-workers and guests. • Assisted guests in purchasing outdoor items, specializing in gun sales. • Quickly learned product inventory and store procedures. • Responsible for maintaining and stocking section and relaying promotions to guests across multiple departments. • Quality service resulted in multiple positive reviews from co-workers and guests.
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