Experience

Cars.com

• United States
• Internet Publishing
• 700 & Above Employee

• Fulfillment Specialist

  • Jun 2022 - Present



Barnes & Noble, Inc.

• United States
• Retail
• 700 & Above Employee

• Book Seller

  • Dec 2021 - Present

  • Created a welcoming and engaging environment for customers. • Maintained sales floor and set up displays for recommended book titles. • Remained educated on new titles and industry trends. • Identified key titles to provide informed recommendations to readers in local community. • Assisted with in-store events and community outreach. • Created a welcoming and engaging environment for customers. • Maintained sales floor and set up displays for recommended book titles. • Remained educated on new titles and industry trends. • Identified key titles to provide informed recommendations to readers in local community. • Assisted with in-store events and community outreach.



DuPage County Health Department

• United States
• Government Administration
• 300 - 400 Employee

• COVID-19 Case Investigator and Contact Tracer (CICT)

  • Sep 2020 - May 2021

  • Contributed in communicating with and providing support for over 85% of confirmed COVID-19 cases in DuPage County within 24 hours of positive test results from October 2020 to May 2021. • Educated COVID-19 patients on proper isolation, quarantine, and health safety guidelines. • Collaborated with team and the DuPage County Health Department (DCHD) to provide medical, financial, and emotional support for over 65% of confirmed COVID-19 cases and households in DuPage County. • Used Salesforce to monitor COVID-19 patient status and record detailed statistics analyzed by medical researchers and the Center for Disease Control. • Provided feedback to Salesforce and the Illinois Department of Public Health (IDPH) to help design and implement new software features for CICT specialists. Show less



Jellyvision

• United States
• Software Development
• 200 - 300 Employee

• Content Production Apprentice

  • Jun 2019 - Nov 2019

  • Developed clearly documented solutions for over 50 front-end Benefits Counselor software customizations to 37 client organizations. • Regularly communicated with client representatives to establish product requirements and provided development recommendations and updates. • Pair-programmed with production team to identify, triage, and close 21 bugs across multiple levels of connected software. • Assisted in the launch of 3 releases of Jellyvision's ALEX conversational benefits software. • Worked in an Agile development environment to provide high quality deliverables to clients. • Collaborated with development teams to create and execute QA tests for version control tools. • Applied proprietary software to develop an interactive quiz game. Show less