Stanislavs Boreckis
Team Manager at OnAir Entertainment- Claim this Profile
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Русский Native or bilingual proficiency
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Английский Full professional proficiency
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Латышский Full professional proficiency
Topline Score
Bio
Credentials
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Account Management: Maintaining Relationships
LinkedInSep, 2023- Nov, 2024 -
Communication Foundations
LinkedInSep, 2023- Nov, 2024 -
Optimizing Your LinkedIn Profile Nano Tips with Kim Kaupe
LinkedInSep, 2023- Nov, 2024 -
Improve Your Organizational Skills
LinkedInMay, 2023- Nov, 2024 -
LinkedIn Premium Quick Tips
LinkedInMay, 2023- Nov, 2024 -
Skills for Your First 90 Days as a New Manager
LinkedInMay, 2023- Nov, 2024
Experience
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OnAir Entertainment
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Malta
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IT Services and IT Consulting
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200 - 300 Employee
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Team Manager
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Sep 2023 - Present
• Served as the primary liaison for a team of over 50 Game Presenters and 25 Shufflers.• Oversaw and evaluated the performance and quality of the Card Counters team.• Led and facilitated team and individual meetings to enhance team collaboration and performance.• Developed and monitored key performance indicators (KPIs) related to player engagement, revenue growth, and customer satisfaction, crafted improvement strategies, and executed them effectively.• Ensured consistent growth and development of the Game Presenters and Shufflers through performance appraisals, coaching, and professional development reviews for subordinates. Show less
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Operations Shift Lead
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Nov 2022 - Sep 2023
• Developed and managed comprehensive operations documentation and reports, maintaining the accuracy and currency of information.• Led and oversaw a team comprising Operations Coordinators and Schedule Coordinators, concentrating on improving and refining operational processes.• Implemented effective strategies resulting in a notable reduction in staff absenteeism and a significant morale boost.• Demonstrated a steadfast dedication to upholding internal procedures, thereby ensuring operational excellence and compliance.• Fostered close collaboration with the Finance department, providing precise reporting of working hours and promoting efficient teamwork.• Consistently ensured seamless shift coverage, guaranteeing the smooth operation and flawless execution of live tables. Show less
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Schedule Coordinator / Operations Coordinator
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Feb 2022 - Nov 2022
• Oversaw and efficiently managed employees' shift work and schedules, ensuring shift coverage and optimal staffing.• Collaborated closely with managers to coordinate the operators on each shift for seamless operations.• Handled all incoming calls on the scheduler phone, addressing any call-outs, lateness, or other emergencies that could potentially impact the schedule.• Conducted comprehensive training sessions for new employees and other managers, focusing on schedule adherence and operational procedures.• Provided essential assistance in the management of daily operational activities, including internal rotation and live behavior monitoring, to ensure a smooth operation and maintain optimal player experiences. Show less
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Game Presenter / Mentor
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Nov 2021 - Feb 2022
• Provided mentorship and shared valuable expertise with new employees, ensuring their smooth onboarding and skill development.• Demonstrated exceptional shuffler skills and expertise, serving as a role model for new team members.• Successfully led various live games with utmost professionalism, contributing to player satisfaction and game integrity.
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Playtech Live Latvia
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Latvia
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Broadcast Media Production and Distribution
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200 - 300 Employee
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Game Presenter / Mentor
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Mar 2020 - Jul 2021
• Conducting live game sessions in various casino games including Blackjack, Roulette, and Baccarat, ensuring smooth gameplay and player engagement. • Providing mentoring and guidance to team members to enhance their game proficiency and customer interaction skills. • Collaborating effectively within a team to achieve predefined objectives, such as ensuring fair play, maximizing revenue, and maintaining a positive player experience • Conducting live game sessions in various casino games including Blackjack, Roulette, and Baccarat, ensuring smooth gameplay and player engagement. • Providing mentoring and guidance to team members to enhance their game proficiency and customer interaction skills. • Collaborating effectively within a team to achieve predefined objectives, such as ensuring fair play, maximizing revenue, and maintaining a positive player experience
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Evolution
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Malta
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IT Services and IT Consulting
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700 & Above Employee
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Game Presenter
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Apr 2018 - Mar 2020
• Crafted engaging narrative arcs for broadcast content to captivate players and expand the iGaming platform's viewership. • Attentively addressed customer inquiries, swiftly resolving issues, and elevating significant concerns to the supervisor to ensure a positive player experience. • Presented forthcoming game broadcasts and skillfully navigated the audience through the gaming schedule, fostering player engagement and enthusiasm. • Crafted engaging narrative arcs for broadcast content to captivate players and expand the iGaming platform's viewership. • Attentively addressed customer inquiries, swiftly resolving issues, and elevating significant concerns to the supervisor to ensure a positive player experience. • Presented forthcoming game broadcasts and skillfully navigated the audience through the gaming schedule, fostering player engagement and enthusiasm.
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Education
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2006 - 2018
Riga Sergej Zholtok Secondary School
Secondary Education
Community
