Director of Data & Analytics

• May 2023 - Present

Pack Health, A Quest Diagnostic Company is an independent, patient-activation company with the mission of helping clinicians and healthcare organizations efficiently and effectively empower patients to become better managers of their own diseases. Our digital health coaching platform integrates evidence-based content, metrics, and devices to deliver highly personalized, human-to-human support. Our high touch engagement model is proven to increase access, improve experience, and drive better… Show more Pack Health, A Quest Diagnostic Company is an independent, patient-activation company with the mission of helping clinicians and healthcare organizations efficiently and effectively empower patients to become better managers of their own diseases. Our digital health coaching platform integrates evidence-based content, metrics, and devices to deliver highly personalized, human-to-human support. Our high touch engagement model is proven to increase access, improve experience, and drive better health outcomes for individuals with chronic conditions. This translates to ROI for clients in each industry vertical, including health systems, health plans, employers, and medical manufacturers. For our clients, we offer turnkey implementation toolkits and report on the metrics that matter: from reimbursement measures for ACOs, to behavior and utilization change for employer populations, to STAR ratings for health plans.

Sr Manager Data & Analytics

• May 2022 - May 2023

Director, Data & Analytics

• Jan 2021 - May 2022

Sr. Outcomes Manager

• Aug 2020 - Dec 2020

Outcomes Manager

• Aug 2016 - Aug 2020

Outcomes Associate

• Nov 2015 - Aug 2016

President

• May 2014 - Present

Burton MPR specializes in providing consulting services including research planning, instrument design, and analysis for pharmaceutical companies, medical education companies, patient advocacy groups, and other companies within the medical industry. Burtom MPR has collaborated on numerous needs assessments in both the United States and globally, as well as evaluated hundreds of programs for effectiveness. Burton MPR specializes in providing consulting services including research planning, instrument design, and analysis for pharmaceutical companies, medical education companies, patient advocacy groups, and other companies within the medical industry. Burtom MPR has collaborated on numerous needs assessments in both the United States and globally, as well as evaluated hundreds of programs for effectiveness.

Business Operations Manager

• Jun 2013 - May 2014

Responsible for the review of all proposals and contracts for the company. Tracked and created revenue projections. Created process and protocol documents. Served as the in-house GIS expert using ESRI ArcGIS.

Senior Manager, Assessment and Analytics

• Nov 2011 - Jun 2013

Conducted focus groups and structured interviews. Provided oversight of survey and assessment tool design and performed all necessary analyses using SPSS. Collaborated with team members to synthesize findings, create final reports, and present results to a variety of internal and external stakeholders. Created process and protocol documents. Served as the in-house GIS expert using ESRI ArcGIS. Published articles in peer-reviewed journals and had results presented at national… Show more Conducted focus groups and structured interviews. Provided oversight of survey and assessment tool design and performed all necessary analyses using SPSS. Collaborated with team members to synthesize findings, create final reports, and present results to a variety of internal and external stakeholders. Created process and protocol documents. Served as the in-house GIS expert using ESRI ArcGIS. Published articles in peer-reviewed journals and had results presented at national conferences.

Account Manager II

• Mar 2010 - Nov 2011

Assessment Analyst Associate

• Aug 2007 - Mar 2010

Project Manager

• Jan 2011 - Apr 2011

Warranty Administrator / Marketing Analyst

• 1998 - 2007

Over eight years of experience in every aspect of business and marketing for successful dealer of travel trailers, motor homes, and other high end recreational vehicles. Operated as company liaison between customers and manufacturers. Involved in a number of aspects of customer and competitor analysis as part of the marketing planning function. Experienced in sales, customer service, and relationship management with important long-term customers. Over eight years of experience in every aspect of business and marketing for successful dealer of travel trailers, motor homes, and other high end recreational vehicles. Operated as company liaison between customers and manufacturers. Involved in a number of aspects of customer and competitor analysis as part of the marketing planning function. Experienced in sales, customer service, and relationship management with important long-term customers.