Ray Stoner
Consultant / Solution Engineer / Service Management at Stone Door Group- Claim this Profile
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Topline Score
Bio
Ingo Averdunk
I worked with Ray for the last few years. He was part of the Garage and Solution Engineering team where we defined the IBM point of few for a modern approach to Service Management and Operations. In this capacity, Ray was our champion and go-to-person for Monitoring - in the cloud and on the cloud. Ray also hosted our weekly technical retrospectives, managed the Kanban and facilitated Tech Talks. Ray co-led with me the migration to cloud service management and site reliability engineering (SRE) at a large manufacturing client. In this multi-year project, we holistically changed the approach to operations by enhancing the technical toolchains, improved and automated processes and changed the culture from a reactive to a pro-active and toil-avoiding mindset. I am very sorry so see Ray leaving the team and wish him all the best in his new endeavors.
Liz Arezina
Ray was an excellent mentor to me as a designer trying to understand the world of SRE's. Without any obligation whatsover, he volunteered hours of his time to help me improve the product I was working on. It has been a pleasure to work with Ray, and any team would be lucky to have a collaborative mentor like him on the team.
Ingo Averdunk
I worked with Ray for the last few years. He was part of the Garage and Solution Engineering team where we defined the IBM point of few for a modern approach to Service Management and Operations. In this capacity, Ray was our champion and go-to-person for Monitoring - in the cloud and on the cloud. Ray also hosted our weekly technical retrospectives, managed the Kanban and facilitated Tech Talks. Ray co-led with me the migration to cloud service management and site reliability engineering (SRE) at a large manufacturing client. In this multi-year project, we holistically changed the approach to operations by enhancing the technical toolchains, improved and automated processes and changed the culture from a reactive to a pro-active and toil-avoiding mindset. I am very sorry so see Ray leaving the team and wish him all the best in his new endeavors.
Liz Arezina
Ray was an excellent mentor to me as a designer trying to understand the world of SRE's. Without any obligation whatsover, he volunteered hours of his time to help me improve the product I was working on. It has been a pleasure to work with Ray, and any team would be lucky to have a collaborative mentor like him on the team.
Ingo Averdunk
I worked with Ray for the last few years. He was part of the Garage and Solution Engineering team where we defined the IBM point of few for a modern approach to Service Management and Operations. In this capacity, Ray was our champion and go-to-person for Monitoring - in the cloud and on the cloud. Ray also hosted our weekly technical retrospectives, managed the Kanban and facilitated Tech Talks. Ray co-led with me the migration to cloud service management and site reliability engineering (SRE) at a large manufacturing client. In this multi-year project, we holistically changed the approach to operations by enhancing the technical toolchains, improved and automated processes and changed the culture from a reactive to a pro-active and toil-avoiding mindset. I am very sorry so see Ray leaving the team and wish him all the best in his new endeavors.
Liz Arezina
Ray was an excellent mentor to me as a designer trying to understand the world of SRE's. Without any obligation whatsover, he volunteered hours of his time to help me improve the product I was working on. It has been a pleasure to work with Ray, and any team would be lucky to have a collaborative mentor like him on the team.
Ingo Averdunk
I worked with Ray for the last few years. He was part of the Garage and Solution Engineering team where we defined the IBM point of few for a modern approach to Service Management and Operations. In this capacity, Ray was our champion and go-to-person for Monitoring - in the cloud and on the cloud. Ray also hosted our weekly technical retrospectives, managed the Kanban and facilitated Tech Talks. Ray co-led with me the migration to cloud service management and site reliability engineering (SRE) at a large manufacturing client. In this multi-year project, we holistically changed the approach to operations by enhancing the technical toolchains, improved and automated processes and changed the culture from a reactive to a pro-active and toil-avoiding mindset. I am very sorry so see Ray leaving the team and wish him all the best in his new endeavors.
Liz Arezina
Ray was an excellent mentor to me as a designer trying to understand the world of SRE's. Without any obligation whatsover, he volunteered hours of his time to help me improve the product I was working on. It has been a pleasure to work with Ray, and any team would be lucky to have a collaborative mentor like him on the team.
Credentials
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IBM Certification Exam Developer 2016 - Level I
IBMJan, 2017- Oct, 2024 -
IT Specialist Profession Certification - Level 3
IBMJan, 2017- Oct, 2024 -
IBM Certified Solution Deployment Professional - Application Performance Management v8.1.3
IBMOct, 2016- Oct, 2024 -
IBM Bluemix - Practitioner Essentials
IBMAug, 2016- Oct, 2024 -
IBM Certified Solution Advisor - DevOps V1.
IBM -
IBM Level 2 Certified IT Specialist
ITIL Foundations Certified
Experience
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Stone Door Group
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Consultant / Solution Engineer / Service Management
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Aug 2020 - Present
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IBM
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Managing Consultant / IBM Cloud Garage Solution Engineer
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2014 - 2020
Designed 20 service management architecture and solutions using Design Thinking. Directed enterprise-wide deployments and integration for customer service management.Ensured contracted solutions met client requirements and were technically viable. Created repeatable processes through writing of intellectual property / assets for “how -to” guides and videosDirected multi-year site reliability engineering transformation project for major international construction firm, driving operational improvements, culture change, toil elimination, and proactive mindset.Conducted evaluations of customer application performance management environments, producing roadmaps for success with service management. Supported customer solutions by delivering information transfer, documentation, and training.Provided thought leadership for internal and external customer success criteria for cloud service management and operations. Captured competitive edge by performing real-world evaluations of IBM products and methods against other vendor solutions.Delivered expertise via authoring and teaching Day2 Operations Bootcamps based on IBM Cloud Private and Red Hat Open Shift. Developed future leaders by mentoring high school students via IBM P-Tech program.Conducted Design Thinking workshops with customer stake holders, achieving hypothesis to build Minimum Viable Product. Show less
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Senior Managing Consultant, IBM Software Group Lab Service
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2004 - 2014
Architected, designed, documented, and implemented 40 enterprise monitoring solutions and integrations based on IBM Enterprise Management tools. Acted as backup manager covering all aspects of consultant team oversight.Served as team lead for large-scale projects, delivering new deployments, migrations, and enhancements.Defined, developed, and detailed technical aspects and feasibility of proposed solutions for customer contracts, confirming return on investment (ROI) potential. Maintained workflow as subject matter expert (SME) for IBM Tivoli Monitoring 6.x and IBM Performance manager, supporting both cloud-based software as a service (SaaS) and on premises. Delivered customer information transfer, documentation, and training, supporting customer solution.Created efficiency by authoring internal documents for tips, tricks, and “how-tos” for IBM Monitoring Solutions. Maximized resources through development of fully automated monitoring environment for state’s internal cloud environment.Drove profitability by leading large-scale enterprise monitoring conversion and upgrade for major automotive manufacturer. Show less
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Technical Manager
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2000 - 2004
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Education
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DeVry & SDP
Electrical and Electronics Engineering
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