Experience

British University Vietnam

• Vietnam
• Higher Education
• 200 - 300 Employee

• Academic Compliance - Quality Enhancement Officer

  • Apr 2023 - Present

• Academic Compliance Officer

  • Jan 2022 - Present

  - To provide excellent assistance to Chief Academic Officer (CAO), Deputy Dean (DD), Head of Academic and Student Operations, Head of Registry, Course Office Manager (COM), Associate Manager, Admissions, partner institutions, faculty, and students- To contribute to the course operation and admissions process.- To contribute to the academic compliance and student records success and procedures



The Transit House

• Ho Chi Minh City, Vietnam

• Homestay Manager

  • Nov 2019 - Nov 2020

  - Recruiting, training and supervising staff - Managing budgets - Maintaining statistical and financial records - Planning maintenance work, events and room bookings - Handling customer complaints and queries - Promoting and marketing the business - Ensuring compliance with health and safety legislation and licensing laws - Recruiting, training and supervising staff - Managing budgets - Maintaining statistical and financial records - Planning maintenance work, events and room bookings - Handling customer complaints and queries - Promoting and marketing the business - Ensuring compliance with health and safety legislation and licensing laws



Christina's

• Vietnam
• Travel Arrangements
• 1 - 100 Employee

• Host

  • Aug 2018 - Nov 2019

  - Operations: From cleaning toilets to making beds, to sweeping floors and arranging flowers, or sourcing supplies, no task is too small for a Host. - Guest experience: We are hosts welcoming guest into our homes. I'm trained to communicate effectively to provide guests with the most amazing experiences as an equal, and NOT as a service employee. - Sales & marketing: provide recommendations that enhance guest experiences while generating additional revenue for the company. - Finance & budgeting: manage the budget of the business, from meeting revenue targets to controlling costs. Show less



Headstartvietnam

• Vietnam
• Education Administration Programs
• 1 - 100 Employee

• Co Teacher

  • 2017 - 2018

  - Co-teacher & Event Planner: carried out the same duties and responsibilities but with Ton Duc Thang University students in Ho Chi Minh city.- Office Supporter: took care students individually during their learning process, provided classroom information and assignments, assessed students' learning and performance.

• Co Teacher

  • 2014 - 2017

  - Teaching Assistant: supported the foreign teachers in planning English lessons for adult learners.- Co-teacher: worked with Vietnamese Head teacher to develop English learning program for Archimedes Secondary school students; supported the foreign teachers in classroom activities and in charge of building STEAM lessons plans and learning materials.- Event Planner: planned and organized events for students to join and practice English communication (English Camp, Gala nights, Christmas, Tet holiday,...) Show less