Experience

Animal Trust Vets CIC

• United Kingdom
• Veterinary Services
• 1 - 100 Employee

• Practice Manager

  • Apr 2022 - Present



Asda

• Retail
• 700 & Above Employee

• Night Manager

  • Sep 2021 - Apr 2022



Boots UK

• United Kingdom
• Retail
• 700 & Above Employee

• Flagship Pharmacy Manager

  • Jul 2020 - Aug 2021

• Store Manager

  • Jan 2019 - Jun 2020

• Flagship Pharmacy & Healthcare Assistant Manager

  • Jan 2018 - Dec 2018

• Flagship Operations Assistant Manager

  • Jul 2016 - Dec 2017



BHS

• United Kingdom
• Retail
• 700 & Above Employee

• Commercial Manager

  • Jan 2016 - Jul 2016

  • Seeking out opportunities in-store and in the local market to maximise sales and profit• Recruiting and managing a team of management and colleagues on a daily basis• Encouraging my team to actively sell and drive sales through events and promotions• Managing 24,000 sq. ft. selling space to meet business requirements and drive £ per foot• Inspiring store and visual teams to deliver exceptional standards of visual and product presentation• Planning and managing store budgets including payroll and costs• Working with the store team to maximise customer service opportunities, my team achieved 97% on a mystery shop, the best score in the region• Making sure communication is consistent and a priority to keep the whole team engaged and involved• Coaching, training and developing my team to stretch them in their roles and drive their individual and team performance to achieve store KPI’s• Hold in store team competitions to motivate the team to achieve KPI’s• Recognising and rewarding great performance and success in the team• Ensuring compliance with all health and safety and other legal requirements• Making sure the team deliver 100% in-store availability through effective replenishment• Developing relationships with other BHS stores and neighbouring retailers to maximise opportunities• Taking full accountability of the store in the store managers absence Show less

• Sales Floor Manager

  • Oct 2012 - Feb 2016

• Operations Lead Associate

  • Aug 2010 - Oct 2012

• Sales Associate

  • Sep 2007 - Aug 2010