Jeffrey Pena

Case Manager / Job Opportunity Specialist at HRA
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Contact Information
us****@****om
(386) 825-5501
Location
Bronx, New York, United States, US

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George Rosa

Jeffrey began work at the Hostos EdTech Office as a digital design intern, highly skilled in digital and print media and video editing, using the Adobe Creative Suite and other apps. He then advanced to the position of Instructional Design Assistant and provided faculty with outstanding support in moving there teaching to the online environment and using the Blackboard 9.1 LMS in their online course management, while continuing his digital design work. When the Covid crisis came upon us in March 2020 and all faculty were required to switch to fully online Jeffrey rose to the challenge and provided invaluable service to Hostos faculty and students trying to navigate the Hostos online learning environment for the first time under very trying conditions. Jeffrey will be an asset wherever he is employed and I highly recommend him as a professional in any department that requires someone of his knowledge and skills.

Danny Wu

Jeffrey is a skilled worker in the areas of digital design and video editing. Throughout my time working with Jeffrey, he has developed many products from fliers to educational videos of high quality. I can say that his work is of upmost care, targeting the correct audiences and delivering the messages intended seamlessly. He is diligent, hardworking, and passionate to be in the world of creativity and design.

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Experience

    • Government Administration
    • 700 & Above Employee
    • Case Manager / Job Opportunity Specialist
      • Mar 2022 - Present

      Handle the entire application process for all new applicants. Manage all aspects of the case, including establishing on-going eligibility, assess participants, develop appropriate Employment Plans and execute specific strategies designed to help participants achieve self-sufficiency. Conduct recertification of eligibility in combination with the employment criteria that re-establishes eligibility and focuses on reducing and eliminating barriers to employment. Handle the entire application process for all new applicants. Manage all aspects of the case, including establishing on-going eligibility, assess participants, develop appropriate Employment Plans and execute specific strategies designed to help participants achieve self-sufficiency. Conduct recertification of eligibility in combination with the employment criteria that re-establishes eligibility and focuses on reducing and eliminating barriers to employment.

    • United States
    • Government Administration
    • 500 - 600 Employee
    • Street Outreach Associate
      • Jun 2021 - Mar 2022

      Performed daily canvass observations, information gathering, and assessments within the terminal throughout the five boroughs. Performed special community-based observations, data collections, and community assessment assignments on an as needed basis. Logged observations of apparent homeless individuals using handheld device. Performed daily canvass observations, information gathering, and assessments within the terminal throughout the five boroughs. Performed special community-based observations, data collections, and community assessment assignments on an as needed basis. Logged observations of apparent homeless individuals using handheld device.

    • United States
    • Higher Education
    • 500 - 600 Employee
    • Instructional Design Assistant
      • Jan 2020 - May 2021

      Created digital and print branding materials to promote events while maintaining consistency with brand guidelines. Performed simple and moderately complex technical procedures in MS Word, Excel, PowerPoint, and Adobe Creative Cloud. Responsible for organization and storage of equipment. Assisted with training or guiding of professors and students with technology. Created digital and print branding materials to promote events while maintaining consistency with brand guidelines. Performed simple and moderately complex technical procedures in MS Word, Excel, PowerPoint, and Adobe Creative Cloud. Responsible for organization and storage of equipment. Assisted with training or guiding of professors and students with technology.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Social Media Associate
      • Oct 2019 - Oct 2020

      Created social media campaign strategy across Project Alpaca branded social media accounts (Facebook, Instagram, LinkedIn). Designed social media assets across platforms. Engaged with followers on all social media channels. Created on-brand content, copy-writing, scheduled, and posted accordingly to all social media accounts. Assisted in planning and executing campaigns. Created social media campaign strategy across Project Alpaca branded social media accounts (Facebook, Instagram, LinkedIn). Designed social media assets across platforms. Engaged with followers on all social media channels. Created on-brand content, copy-writing, scheduled, and posted accordingly to all social media accounts. Assisted in planning and executing campaigns.

    • United States
    • Higher Education
    • 500 - 600 Employee
    • Instructional Design Intern
      • Oct 2018 - Jun 2019

      Responsible for the creation and updating of books, flyers, photographs, posters, videos, and web banners. Designed and produced artwork from concept to completion. Made various formats of supplied artwork production-ready. Resolved any artwork issues that arose during production. Responsible for the creation and updating of books, flyers, photographs, posters, videos, and web banners. Designed and produced artwork from concept to completion. Made various formats of supplied artwork production-ready. Resolved any artwork issues that arose during production.

Education

  • The City College of New York
    Bachelor's degree, Digital Design
    2018 - 2020
  • CUNY Hostos Community College
    Associate of Arts and Sciences - AAS, Digital Design
    2016 - 2018

Community

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