Karollyne Silva

Support Specialist at Affinity
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Contact Information
us****@****om
(386) 825-5501
Location
Sintra, Lisbon, Portugal, PT

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Credentials

  • Data Analytics Full-time Bootcamp
    Ironhack
    Dec, 2022
    - Nov, 2024

Experience

  • Affinity
    • Portugal
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Support Specialist
      • Feb 2023 - Present

      - Providing technical assistance, support and training to end-users - Ensure applications are operating efficiently and effectively - Troubleshooting technical issues - Providing technical assistance, support and training to end-users - Ensure applications are operating efficiently and effectively - Troubleshooting technical issues

  • IKEA
    • Netherlands
    • Retail
    • 700 & Above Employee
    • Planner Specialist & Sales Coworker
      • Dec 2018 - Feb 2023

      - Providing the costumer with the best possible solutions for their space taking in consideration technical aspects but also aesthetics and clients preferences - Responsible for sales analysis and report - Providing the costumer with the best possible solutions for their space taking in consideration technical aspects but also aesthetics and clients preferences - Responsible for sales analysis and report

  • Ironhack
    • Spain
    • Education Management
    • 300 - 400 Employee
    • Data Analytics Bootcamp
      • Oct 2022 - Dec 2022

      - Data Analysis using Python (Pandas, NumPy) & MySQL - Data Visualization (Tableau, Plotly & Seaborn) - Build, Evaluate & Deploy Machine Learning Models and Pipelines (Scikit-Learn) - Inferential Statistics in Python & Business Intelligence - Data Wrangling, Data Cleaning, API & Web Scraping - Statistical Analysis - Data Analysis using Python (Pandas, NumPy) & MySQL - Data Visualization (Tableau, Plotly & Seaborn) - Build, Evaluate & Deploy Machine Learning Models and Pipelines (Scikit-Learn) - Inferential Statistics in Python & Business Intelligence - Data Wrangling, Data Cleaning, API & Web Scraping - Statistical Analysis

  • BrainAlive learning centers
    • Portugal
    • Education Administration Programs
    • 1 - 100 Employee
    • Mathematics, Chemistry & Physics Tutor
      • Feb 2019 - Jun 2020

      - Assisting students with homework, projects, test preparation, papers, research and other academic tasks - Working with students to help them understand key concepts, especially those learned in the classroom - Assisting students with homework, projects, test preparation, papers, research and other academic tasks - Working with students to help them understand key concepts, especially those learned in the classroom

  • Estuda+
    • Sintra, Lisbon, Portugal
    • Mathematics, Chemistry & Physics Tutor
      • Jan 2016 - Dec 2017

      - Assisting students with homework, projects, test preparation, papers, research and other academic tasks - Working with students to help them understand key concepts, especially those learned in the classroom - Assisting students with homework, projects, test preparation, papers, research and other academic tasks - Working with students to help them understand key concepts, especially those learned in the classroom

Education

  • Ironhack
    Data Analytics Bootcamp (Full-time)
    2022 - 2022
  • Faculdade de Ciências e Tecnologia da Universidade Nova de Lisboa - FCT NOVA
    Micro and Nanotechnology Engineering
    2016 - 2019

Community

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