Gerry Dwarshuis
Independent Contractor at Self-employed trainer and consultant- Claim this Profile
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Bio
khoo chock seang
known Gerry since we embarked Cohen Brown programme in 2008. He has successfully helped us to build a strong sales team in the industry. He has cross pollinated to us many best proven practices which have resulted in consistent sales performance over the years.
Christina Scott
Gerry is the consumate professional in all his dealings with us at Kiwibank. He has taken the time to understand our unique culture and worked with us to develop an innovative and best practise approach to implement Sales and Service as part of our DNA. It's a pleasure to work with Gerry. We have constantly asked for tweaks, concessions and amendments to make the programmes fit for purpose and to minimise change resistance. This has been a large part of our success. I'd recommend Gerry as an excellent Results Consultant.
khoo chock seang
known Gerry since we embarked Cohen Brown programme in 2008. He has successfully helped us to build a strong sales team in the industry. He has cross pollinated to us many best proven practices which have resulted in consistent sales performance over the years.
Christina Scott
Gerry is the consumate professional in all his dealings with us at Kiwibank. He has taken the time to understand our unique culture and worked with us to develop an innovative and best practise approach to implement Sales and Service as part of our DNA. It's a pleasure to work with Gerry. We have constantly asked for tweaks, concessions and amendments to make the programmes fit for purpose and to minimise change resistance. This has been a large part of our success. I'd recommend Gerry as an excellent Results Consultant.
khoo chock seang
known Gerry since we embarked Cohen Brown programme in 2008. He has successfully helped us to build a strong sales team in the industry. He has cross pollinated to us many best proven practices which have resulted in consistent sales performance over the years.
Christina Scott
Gerry is the consumate professional in all his dealings with us at Kiwibank. He has taken the time to understand our unique culture and worked with us to develop an innovative and best practise approach to implement Sales and Service as part of our DNA. It's a pleasure to work with Gerry. We have constantly asked for tweaks, concessions and amendments to make the programmes fit for purpose and to minimise change resistance. This has been a large part of our success. I'd recommend Gerry as an excellent Results Consultant.
khoo chock seang
known Gerry since we embarked Cohen Brown programme in 2008. He has successfully helped us to build a strong sales team in the industry. He has cross pollinated to us many best proven practices which have resulted in consistent sales performance over the years.
Christina Scott
Gerry is the consumate professional in all his dealings with us at Kiwibank. He has taken the time to understand our unique culture and worked with us to develop an innovative and best practise approach to implement Sales and Service as part of our DNA. It's a pleasure to work with Gerry. We have constantly asked for tweaks, concessions and amendments to make the programmes fit for purpose and to minimise change resistance. This has been a large part of our success. I'd recommend Gerry as an excellent Results Consultant.
Experience
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Self-employed trainer and consultant
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Professional Training and Coaching
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1 - 100 Employee
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Independent Contractor
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Oct 2016 - Present
In this capacity, I analyse sales and service needs / challenges to identify areas of improvement and develop strategic action plans accordingly. I drive business and customer service success by producing and implementing customised sales and service solutions. I coordinate in driving behaviour changes by providing strategic consultation services, training and coaching to staff members. Related Skills: Sales and Service Needs Analysis, Behaviour Change, Staff Member Coaching, Training Programme Execution, Customer Needs Accomplishment Following are the highlights of the value I achieved at Self-employed: ● Facilitated in the launching and execution of a leadership and front-line training programme within a leading Australian credit repair company. ● Supported client in enhancing sales conversion rate up to 21%, which resulted in the expansion of contract from three month to a full three year. ● Met unique needs and requirements of the client's by producing and implementing training material.
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Cohen Brown Management Group
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United States
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Business Consulting and Services
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1 - 100 Employee
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Results Consultant
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Mar 2002 - Sep 2016
In this capacity, I led the successful customisation and establishment of Cohen Brown sales and service culture and execution of behaviour change training process within the high-growth financial organisations across Asia Pacific. I participated in achieving operational excellence and attaining desirable results by providing pre-and-post training and counselling to clients. Related Skills: Operational Excellence, Contract Renewals Securing, ROI Improvement Following are the highlights of the value I brought to Cohen Brown Management Group: ● Played an instrumental role in generating over 500% ROI for Cohen Brown clients through efficient management of clients, while implementing continuous improvement changes in sales and service controlling behaviours. ● Facilitated a key client in accelerating insurance revenue up to 357% and deposit balance growth by 22%, which resulted in securing multiple contract renewals over a successful 10-year relationship.
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Education
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Heathcote High School
Community
