Educational Coordinator

• Mar 2022 - Present

As an Educational Coordinator at Wise Up, I have been responsible for overseeing the educational program and curriculum for the organization. My duties have included teaching English, providing training, and utilizing andragogy (the art and science of teaching adults) and learning strategies to ensure the success of our students. In this role, I have also had the opportunity to lead and manage a team of educators, providing guidance and support as we work together to deliver high-quality education to our students. My experience at Wise Up has allowed me to develop a range of skills, including leadership, team management, and the ability to effectively teach and train adults. Throughout my time at Wise Up, I have been committed to delivering the best possible education to our students and helping them achieve their goals. I am proud to be a part of a team that is dedicated to making a positive impact in the lives of others through education. Show less

Educational Coordinator

• Mar 2021 - May 2022

Supervisor

• Mar 2021 - May 2022

During this period, we doubled our customer portfolio and, through a satisfaction survey of the students, we observed an absolute improvement in terms of quality of service and classes. This is due to the work of building a united team, with identity and organizational culture and focus on people, since the results in a language course are achieved both in sales of new enrollments and in the success of our customers.

English Teacher

• Dec 2020 - Aug 2021

In this role, I have been responsible for creating and delivering engaging and interactive lessons to adult learners, helping them to improve their language skills and achieve their goals in a business setting. I have a strong understanding of the specific language and communication needs of professionals, and I am skilled in adapting my teaching methods to meet the unique needs and learning styles of each student. I am committed to staying up to date on the latest research and techniques in language teaching, and I am constantly seeking out new ways to improve my own skills and knowledge to better serve my students. I am passionate about helping adults succeed in their professional careers through the acquisition of strong English language skills." Show less

Educational Coordinator

• Aug 2019 - Dec 2020

I have experience in managing a team of educators through weekly planning meetings, observing classes, and providing feedback to teachers with action plans. I have also provided customer service to students and guardians, enrollments, level assessments, and academic support through the use of techniques such as SMART goal setting and SWOT analysis. In addition, I have managed educational data and information through the use of Salesforce and have provided training in the system to teachers.

English Teacher

• Jul 2016 - Dec 2020

"I have experience teaching English to all age groups, particularly young adults and adults. I have a strong track record of success through various trainings, courses, support, and team and leadership feedback. I have taught multi-level adult classes, exclusively using English in the classroom while discussing personal and professional development topics such as Strategic Thinking and its tools, negotiation and planning techniques, public speaking, and more. In the past two years, I have also focused on teaching Business English and English for aviation." Show less

Assistant Coordinator

• Oct 2018 - Aug 2019

I have experience in providing student support for level assessments, enrollments, and academic support using techniques such as SMART goal setting and SWOT analysis. I have also provided technical support to teachers and coordinators in the Salesforce, Google for Education, and Zoom systems. I have tracked attendance, grades, assignments, lesson plans, and other academic indicators, and have intervened with students and teachers as needed in collaboration with the coordinator. Additionally, I have participated in lesson planning meetings, prepared reports for the Director and Coordination, and created academic documents for students. Show less

Suporte técnico

• Jul 2019 - Oct 2019

I have experience providing technical support to users of the tax system, including troubleshooting errors, reporting errors for further testing, programming, configuring the system, working with PostgreSQL, and creating reports and layouts that adhere to current legislation. I have experience providing technical support to users of the tax system, including troubleshooting errors, reporting errors for further testing, programming, configuring the system, working with PostgreSQL, and creating reports and layouts that adhere to current legislation.

English Teacher

• Mar 2017 - Jul 2019

Ensino de Inglês através do método CCAA com treinamento para todos os níveis, exceto o Master. Ensino de Inglês através do método CCAA com treinamento para todos os níveis, exceto o Master.

IT Technician Internship

• Nov 2014 - Nov 2015

I have experience providing technical support to remote and on-site users, operating systems such as Office, Windows, and AD/Exchange. I have also performed maintenance on computers and network infrastructure. I have opened and tracked internal and external company tickets. I have experience providing technical support to remote and on-site users, operating systems such as Office, Windows, and AD/Exchange. I have also performed maintenance on computers and network infrastructure. I have opened and tracked internal and external company tickets.