Brian L.

Graduate Research Assistant at Syracuse University - Maxwell School of Citizenship and Public Affairs
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -

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Credentials

  • Design Thinking: Customer Experience
    LinkedIn
    Feb, 2021
    - Oct, 2024

Experience

    • Graduate Research Assistant
      • Nov 2022 - Present

      Providing research support to Professor Michah Rothbart on impacts of social policy on preschool education and public health policy in public school systems. Providing research support to Professor Michah Rothbart on impacts of social policy on preschool education and public health policy in public school systems.

    • United States
    • Gambling Facilities and Casinos
    • 700 & Above Employee
    • Luxury Services Ambassador - Crockfords
      • Jan 2022 - May 2022

      Attending to guest needs at the front desk of Crockfords Las Vegas, the 236-suite luxury resort located at Resorts World Las Vegas. Responsible for reviewing and understanding suite inventory and attending to guest requests. Interacting with high- profile Casino and VIP guests while providing the highest level of guest service. Performing other duties as necessary.

    • Casino Credit Representative
      • Jul 2021 - Jan 2022

    • Specialist, New Hire Processing
      • May 2021 - Jul 2021

      Supporting the Human Resources team through the onboarding of over 5000 new coworkers needed to be in place for the resort's grand opening on June 24.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Graduate Teaching Assistant
      • Aug 2021 - Dec 2021

      Discussion section leader in Hospitality School's First-Year Seminar program, moderating and evaluating student exchanges on selected topics in the hospitality industry and personal management techniques. Discussion section leader in Hospitality School's First-Year Seminar program, moderating and evaluating student exchanges on selected topics in the hospitality industry and personal management techniques.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Graduate Teaching Assistant, Accounting Lab
      • Jan 2021 - May 2021

      Operated Hospitality School's Accounting & Finance lab, providing remote and on-site academic support to students in the school's accounting and finance courses.

    • Graduate Teaching Assistant, First-Year Seminar
      • Aug 2020 - Dec 2020

      Discussion section leader in Hospitality School's First-Year Seminar program, moderating and evaluating student exchanges on selected topics in the hospitality industry and personal management techniques.

    • United States
    • E-Learning Providers
    • 700 & Above Employee
    • Tutoring Provider
      • May 2019 - Mar 2020

      Provided on-demand and by-appointment tutoring services for high school to Master's level students in finance, accounting, economics, business law, and general management topics. Provided on-demand and by-appointment tutoring services for high school to Master's level students in finance, accounting, economics, business law, and general management topics.

  • AXA Equitable Life Insurance
    • Syracuse, New York Area
    • Senior Client Relations Associate
      • Feb 2018 - Jul 2018

      • Contacted existing AXA life insurance and annuity holders to review account status and ensure that existing holdings were suitable to meet evolving financial needs • Recommended additional and modified products as necessary to enhance client portfolios • Registered Series 6 & 63 representative with FINRA • Licensed to sell Life, Accident & Health Insurance in New York State with cross-registration in most other states • Contacted existing AXA life insurance and annuity holders to review account status and ensure that existing holdings were suitable to meet evolving financial needs • Recommended additional and modified products as necessary to enhance client portfolios • Registered Series 6 & 63 representative with FINRA • Licensed to sell Life, Accident & Health Insurance in New York State with cross-registration in most other states

    • United States
    • Airlines and Aviation
    • 700 & Above Employee
    • Senior Financial Analyst - Capital Planning
      • Jun 2016 - Aug 2017

      •Lead analyst overseeing all monthly close and forecasting activities for an annual capex budget of over $4 billion per year, including analyzing and reporting on significant variances to senior officers •Organized and prepared materials for monthly officer meetings for approval of capital projects in excess of $2 million. •Oversaw the workflow for processing of project approval requests and allocation of funding to projects; developed a workflow management tool for effective assignment and hand-off of work between team members at Willis CSC and Delhi COE. •Maintained ongoing communications with department finance teams on all policies and procedures related to the Capital Planning process at United. •Member of Project Management Office rollout project team, where I led a workstream to develop and implement an enterprise-wide process for assessing the realization of benefits on capital projects. •Maintained team operations during two separate transitional periods when group was operating without a senior manager due to personnel movement. Show less

    • United States
    • Airlines and Aviation
    • 700 & Above Employee
    • Finance Intern
      • May 2015 - Aug 2015

      As a member of the Capital Planning group within the Financial Planning & Analysis Division, I took on the task of improving the cash flow forecast for a $950 million annual budget that covered all airline capital expenditures beyond aircraft purchases. Working with analysts from across multiple divisions, I researched root causes of problems in the forecasting process and proposed solutions that would provide for greater accuracy and, in turn, better planning of capital projects. As a member of the Capital Planning group within the Financial Planning & Analysis Division, I took on the task of improving the cash flow forecast for a $950 million annual budget that covered all airline capital expenditures beyond aircraft purchases. Working with analysts from across multiple divisions, I researched root causes of problems in the forecasting process and proposed solutions that would provide for greater accuracy and, in turn, better planning of capital projects.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Workers' Compensation Medical Bill Examiner/Claims Representative
      • Jul 2010 - Jul 2014

      I spent four years serving customers in the Worker's Compensation Claims Division of The Hartford, both as a Medical Bill Examiner and as a Claims Representative. As a Claims Representative, my duties included communicating with employers, agents, government boards, medical providers, and injured workers for the purpose of investigating and analyzing claims; making determinations on coverage and compensability of reported accidents; calculating and issuing benefits; and arranging for medical treatment on accepted claims. As a Medical Bill Examiner, I was responsible for reviewing incoming patient medical bills, validating authorization and relatedness to the accepted accident, and calculating payments in accordance with state laws. I also was the priority contact for medical subrogation claims from other insurers, assisted with testing and training duties for new systems and procedures, and conducted internal quality reviews of our department's work product to assure compliance with applicable laws and company standards. Show less

    • Research Fellow
      • Jan 2010 - May 2010

      While studying for my Master's at NYU, I accepted my second Research Fellowship with the Heyman Center. With the financial world still suffering from the fallout of the Lehman Brothers collapse and the Bernie Madoff scandal, the hot-button issues of the time were systemic risk and prudential regulation. Over the course of this fellowship, the most significant project was a detailed analysis of the Dodd-Frank Wall Street Reform and Consumer Protection Act that was pending before Congress and its potential implications for financial markets. While there, I also aided in the coordination of a series of lunchtime learning sessions for students at the Cardozo Law School with practitioners in securities regulation and a symposium on The Challenge of Systemic Risk Regulation that brought together major players from the investment banking and legal communities. Show less

    • Legal Assistant
      • Sep 2007 - Jul 2009

      While also maintaining full-time enrollment at Cardozo Law School, I supplemented my student loan money by working 15 hours per week for a litigator who specialized in personal injury plaintiff and no-fault insurance defense cases. This job required me to engage in significant research on related statutory and case law while also drafting legal documents for submission to courts and arbitrators as well as responding to filings from adverse parties. While also maintaining full-time enrollment at Cardozo Law School, I supplemented my student loan money by working 15 hours per week for a litigator who specialized in personal injury plaintiff and no-fault insurance defense cases. This job required me to engage in significant research on related statutory and case law while also drafting legal documents for submission to courts and arbitrators as well as responding to filings from adverse parties.

    • Research Fellow
      • May 2008 - Aug 2008

      I spent the summer after my second year of law school working as a Research Fellow for the Heyman Center, located within Cardozo Law School. Over the course of this fellowship, I contributed to several research projects on issues in corporate governance and securities regulation, most significantly an in-depth analysis and comparison of the various financial regulatory structures employed by the United States, England, Australia, and European nations at the behest of the Canadian government for reference in formulating potential reforms of their regulatory system. Show less

    • Judicial Intern
      • May 2007 - Aug 2007

      I spent the summer after my first year of law school as an intern working in the Bankruptcy Court for the Northern District of New York. While there, I drafted several proposed decisions and memoranda of law for review by the judge on issues in bankruptcy, and I enjoyed the opportunity to observe proceedings both in that court and in the United States District Court, housed in the same building. I spent the summer after my first year of law school as an intern working in the Bankruptcy Court for the Northern District of New York. While there, I drafted several proposed decisions and memoranda of law for review by the judge on issues in bankruptcy, and I enjoyed the opportunity to observe proceedings both in that court and in the United States District Court, housed in the same building.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Medical Bill Examiner
      • Feb 2005 - Jul 2006

    • Co-President
      • Oct 2001 - May 2002

      Together with a partner, I founded and built a small sales firm representing Pepco Energy Services to residential and commercial utility customers in northern Virginia, Maryland, and the District of Columbia following the deregulation of gas and electricity in those markets. As part of my daily work, I negotiated contracts with our client, supervised and trained both sales and administrative staff, and monitored our regulatory compliance. I also served as a point of contact for any customer inquiries and service issues. After successfully building a growing & stable business generating over $40,000 in weekly revenue, I accepted a buyout of my equity interest from my partner to complete our business plan. Show less

  • CDMR Communications
    • Liverpool, NY
    • Operations Manager
      • Apr 1996 - Oct 2001

      After initially entering the company as a business-to-business salesperson of paging services on behalf of Skytel, I transitioned to an administrative role that I worked periodically throughout my undergraduate career. After graduation from Syracuse University, I accepted a full-time role and progressed to a position overseeing all day-to-day operations of a sales & marketing firm employing 35 people generating annual sales of over $2.5 million/year. My responsibilities included hiring and training staff, tracking inventories and accounts payable, calculating commissions for sales people, and coordinating quarterly events for regional affiliates with average attendance of 250 people. Show less

Education

  • Syracuse University - Maxwell School
    Master of Public Administration - MPA, Public Administration
    2022 - 2023
  • University of Notre Dame - Mendoza College of Business
    Master of Business Administration (M.B.A.) cum laude, Corporate Finance
    2014 - 2016
  • New York University School of Law
    Master of Laws (LL.M.), Tax Law/Taxation
    2009 - 2010
  • Benjamin N. Cardozo School of Law, Yeshiva University
    Juris Doctor (J.D.), Law
    2007 - 2009
  • Syracuse University
    Bachelor of Science (B.S.) cum laude, Broadcast Journalism
    1997 - 1999

Community

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