Andrew Y.
๐๐ ๐๐ซ๐จ๐ฃ๐๐๐ญ ๐๐๐ง๐๐ ๐๐ซ & ๐๐๐ง๐ข๐จ๐ซ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐๐ง๐๐ฅ๐ฒ๐ฌ๐ญ at Teiva Systems - ServiceNow Premier Partner - consulting, architecture, implementation and support- Claim this Profile
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Russian Native or bilingual proficiency
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Ukranian Native or bilingual proficiency
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Polski Full professional proficiency
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English Full professional proficiency
Topline Score
Bio
Laura Adiletta
Andrii is a gifted and committed Project Manager who's adept at keeping complex projects moving forward quickly โ at or under budget โ and delivering clearly defined outputs on time. I had the good fortune of collaborating with Andrii when our firm hired Teiva for a rapid prototype development of a ServiceNow application. From the start we were blown away by how responsive Andrii is. We could ask a question and, despite the challenge of working on the other side of the globe, know we'd quickly get an answer or a summary of the problem and proposed solutions. Starting projects from scratch isn't everyone's strength (compared to inheriting existing structures or expectations, for example). But Andrii's project leadership and documentation is super thorough and well-organized. So much so that our team has adopted some of the practices we've learned from Andrii in our own internal projects! Further, he's always ready with a laugh โ happy warrior style โ which makes working together a genuine pleasure. I recommend Andrii without hesitation for any project management needs!
Kata K.
Andriiโs analytical approach and xls expertise helped us in restructuring our end user support process for one of our key applications at Deloitte. Andrii was always willing to learn and go the extra mile, Iโm glad to have worked with him.
Laura Adiletta
Andrii is a gifted and committed Project Manager who's adept at keeping complex projects moving forward quickly โ at or under budget โ and delivering clearly defined outputs on time. I had the good fortune of collaborating with Andrii when our firm hired Teiva for a rapid prototype development of a ServiceNow application. From the start we were blown away by how responsive Andrii is. We could ask a question and, despite the challenge of working on the other side of the globe, know we'd quickly get an answer or a summary of the problem and proposed solutions. Starting projects from scratch isn't everyone's strength (compared to inheriting existing structures or expectations, for example). But Andrii's project leadership and documentation is super thorough and well-organized. So much so that our team has adopted some of the practices we've learned from Andrii in our own internal projects! Further, he's always ready with a laugh โ happy warrior style โ which makes working together a genuine pleasure. I recommend Andrii without hesitation for any project management needs!
Kata K.
Andriiโs analytical approach and xls expertise helped us in restructuring our end user support process for one of our key applications at Deloitte. Andrii was always willing to learn and go the extra mile, Iโm glad to have worked with him.
Laura Adiletta
Andrii is a gifted and committed Project Manager who's adept at keeping complex projects moving forward quickly โ at or under budget โ and delivering clearly defined outputs on time. I had the good fortune of collaborating with Andrii when our firm hired Teiva for a rapid prototype development of a ServiceNow application. From the start we were blown away by how responsive Andrii is. We could ask a question and, despite the challenge of working on the other side of the globe, know we'd quickly get an answer or a summary of the problem and proposed solutions. Starting projects from scratch isn't everyone's strength (compared to inheriting existing structures or expectations, for example). But Andrii's project leadership and documentation is super thorough and well-organized. So much so that our team has adopted some of the practices we've learned from Andrii in our own internal projects! Further, he's always ready with a laugh โ happy warrior style โ which makes working together a genuine pleasure. I recommend Andrii without hesitation for any project management needs!
Kata K.
Andriiโs analytical approach and xls expertise helped us in restructuring our end user support process for one of our key applications at Deloitte. Andrii was always willing to learn and go the extra mile, Iโm glad to have worked with him.
Laura Adiletta
Andrii is a gifted and committed Project Manager who's adept at keeping complex projects moving forward quickly โ at or under budget โ and delivering clearly defined outputs on time. I had the good fortune of collaborating with Andrii when our firm hired Teiva for a rapid prototype development of a ServiceNow application. From the start we were blown away by how responsive Andrii is. We could ask a question and, despite the challenge of working on the other side of the globe, know we'd quickly get an answer or a summary of the problem and proposed solutions. Starting projects from scratch isn't everyone's strength (compared to inheriting existing structures or expectations, for example). But Andrii's project leadership and documentation is super thorough and well-organized. So much so that our team has adopted some of the practices we've learned from Andrii in our own internal projects! Further, he's always ready with a laugh โ happy warrior style โ which makes working together a genuine pleasure. I recommend Andrii without hesitation for any project management needs!
Kata K.
Andriiโs analytical approach and xls expertise helped us in restructuring our end user support process for one of our key applications at Deloitte. Andrii was always willing to learn and go the extra mile, Iโm glad to have worked with him.
Credentials
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Application Developer Core Skills Micro-Certification Suite
ServiceNowAug, 2023- Nov, 2024 -
Citizen Developer Core Skills Micro-Certification Suite
ServiceNowAug, 2023- Nov, 2024 -
Micro-Certification - Application Developer Process Creator
ServiceNowAug, 2023- Nov, 2024 -
Micro-Certification - Application Developer User Interface Creator
ServiceNowAug, 2023- Nov, 2024 -
Micro-Certification - Business Continuity Management
ServiceNowAug, 2023- Nov, 2024 -
Micro-Certification - Citizen Developer Application Creator
ServiceNowAug, 2023- Nov, 2024 -
Micro-Certification - Citizen Developer Process Creator
ServiceNowAug, 2023- Nov, 2024 -
Micro-Certification - Integration Hub
ServiceNowAug, 2023- Nov, 2024 -
Micro-Certification - Predictive Intelligence
ServiceNowAug, 2023- Nov, 2024 -
Micro-Certification - Service Portal
ServiceNowAug, 2023- Nov, 2024 -
Micro-Certification - Virtual Agent
ServiceNowAug, 2023- Nov, 2024 -
MyAxelos (Exclusive Membership from PeopleCert)
AXELOS Global Best PracticeAug, 2023- Nov, 2024 -
PMI Member
Project Management InstituteAug, 2023- Nov, 2024 -
Micro-Certification - Agile and Test Management Implementation
ServiceNowJul, 2023- Nov, 2024 -
Micro-Certification - Automated Test Framework
ServiceNowJul, 2023- Nov, 2024 -
Micro-Certification - Flow Designer
ServiceNowJul, 2023- Nov, 2024 -
Micro-Certification - Welcome to ServiceNow
ServiceNowJul, 2023- Nov, 2024 -
ServiceNow Certified System Administrator
ServiceNowJan, 2023- Nov, 2024 -
AgileBAยฎ Agile Business Analyst Foundation
APMG InternationalOct, 2020- Nov, 2024 -
AgilePMยฎ Agile Project Management Foundation
APMG InternationalOct, 2020- Nov, 2024 -
ITILยฎ Foundation Certificate in IT Service Management
AXELOS Global Best PracticeNov, 2020- Nov, 2024 -
PRINCE2ยฎ Foundation Certificate in Project Management
AXELOS Global Best PracticeJun, 2019- Nov, 2024
Experience
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Teiva Systems
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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๐๐ ๐๐ซ๐จ๐ฃ๐๐๐ญ ๐๐๐ง๐๐ ๐๐ซ & ๐๐๐ง๐ข๐จ๐ซ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐๐ง๐๐ฅ๐ฒ๐ฌ๐ญ
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Oct 2022 - Present
โช๏ธIdentifying opportunities for improvements, issues, risks and benefits of existing and proposed solutions and outlining impacts. โช๏ธManaging project scope, development backlog and change requests. โช๏ธBusiness Analysis & Project Management. โช๏ธEstablishing communication channels with customers. โช๏ธConsulting customers on ServiceNow implementation. โช๏ธSupervision of implementation to be done according to ServiceNow best practices. โช๏ธSupervision of the technical delivery process. โช๏ธAllocating implementation resources to tasks according to their skill set. โช๏ธManaging implementation team. โช๏ธReview, analyze, and evaluation of business requirements and user needs for product development. โช๏ธDocumenting solution requirements. โช๏ธProduction of user stories and corresponding artefacts for the development team. โช๏ธPerforming debugging / issue investigation reported by customers and assisting in issue resolution. โช๏ธConsult customers on product implementation, โช๏ธLeading the implementation team, Show less
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AGM Solutions
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Poland
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IT Services and IT Consulting
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๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐๐ฐ๐ง๐๐ซ
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Apr 2022 - Present
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GuideVision - ServiceNow Elite Partner, an Infosys company
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Czechia
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IT Services and IT Consulting
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200 - 300 Employee
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๐๐ ๐๐ซ๐จ๐ฃ๐๐๐ญ ๐๐๐ง๐๐ ๐๐ซ & ๐๐๐ง๐ข๐จ๐ซ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐๐ง๐๐ฅ๐ฒ๐ฌ๐ญ
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Oct 2021 - Sep 2022
Workstream Leader for implementation of ServiceNow for one of the biggest automotive clients in the world. โข Daily team meetings managing and organizing teamwork โข Planning and managing the scope of the project โข Requirements gathering with further analysis โข Communication on client-side and providing status updates โข Writing documentation, HLD โข Negotiations with a client and resolving issues โข Budget and resource managing โข Providing training and demo sessions for a client Show less
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PwC
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Professional Services
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700 & Above Employee
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๐๐๐ง๐ข๐จ๐ซ ๐ ๐ฎ๐ง๐๐ญ๐ข๐จ๐ง๐๐ฅ ๐๐ง๐๐ฅ๐ฒ๐ฌ๐ญ
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Sep 2019 - Sep 2021
Working for a global support team (across 150 countries). โช๏ธGathering requirements from member firms and implementing new features according to business needs โช๏ธ Incident/problem management โช๏ธ Change management โช๏ธ Provide workshops for clients โช๏ธ Knowledge base management โช๏ธ Managing service requests and creation of new catalog items โช๏ธ Troubleshoot issue and determine root-cause of problems users are facing โช๏ธ Resolve functional and technical problems, escalate and track problems appropriately โช๏ธ Manage system configuration โช๏ธ Monitor system scheduled tasks and take actions in case of errors identified โช๏ธ Provide documentation on how to use the global system โช๏ธ Develop & maintain test cases Show less
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Deloitte
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Business Consulting and Services
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700 & Above Employee
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๐๐๐ซ๐ฏ๐ข๐๐๐๐จ๐ฐ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐๐ง๐๐ฅ๐ฒ๐ฌ๐ญ
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Sep 2018 - Aug 2019
โช๏ธ Implementation of ServiceNow application for Deloitte CE purposes (across 19 countries)โช๏ธ Gathering requirements from the business side and adopt them to client needsโช๏ธ Communication with external software developers Team and reporting bugs/issuesโช๏ธ Cooperation with developers Team using agile techniques.โช๏ธ Providing training sessions for internal teams
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๐๐๐๐ฆ ๐๐๐๐๐๐ซ & ๐๐ฉ๐ฉ๐ฅ๐ข๐๐๐ญ๐ข๐จ๐ง ๐๐ฐ๐ง๐๐ซ
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Dec 2017 - Nov 2018
โช๏ธ Leading the support teamโช๏ธ Mid-size projects coordinationโช๏ธ Communication with the supplier - investigation and reporting bugsโช๏ธ Implementation of new features according to the business needsโช๏ธ Training sessions for clientsโช๏ธ Licenses managementโช๏ธ Performing maintenance tasksโช๏ธCreation of knowledge baseโช๏ธStatistics analysis
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๐๐ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐๐ง๐๐ฅ๐ฒ๐ฌ๐ญ
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Jun 2017 - Nov 2017
โช๏ธ Responsible for implementation of Alfresco application for Deloitte CE purposes โช๏ธ Research work/database analysis โช๏ธ Preparation of reports for the management board โช๏ธ Gathering requirements from client-side โช๏ธ Cooperation with involved internal teams and coordination of their work โช๏ธ Licenses management
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mobitouch
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Poland
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Software Development
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1 - 100 Employee
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๐๐ง๐๐ซ๐จ๐ข๐ ๐๐๐ฏ๐๐ฅ๐จ๐ฉ๐๐ซ
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Jun 2015 - May 2017
As an Android Developer, I focused on creating high-quality applications for diverse clients. My responsibilities included: Application Development: Designed, developed, and tested Android applications following client specifications and industry best practices. UI/UX Collaboration: Worked with UI/UX designers to create visually appealing and user-friendly interfaces for an enhanced user experience. Code Optimization: Employed clean, efficient coding practices using the latest Android SDKs, libraries, and tools for maintainable and scalable applications. Show less
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Education
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2017 - 2019
Wyลผsza Szkoลa Informatyki i Zarzฤ dzania w Rzeszowie
Master's degree, Information Technology, IT Analytics in Business -
2014 - 2017
Wyลผsza Szkoลa Informatyki i Zarzฤ dzania w Rzeszowie
Bachelor's degree, Information Technology and Econometrics, IT Systems Security
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