Della Caldwell, M.Ed
Training Manager at Gardens Alive- Claim this Profile
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Bio
Ron Carobine
I have had the pleasure of working as a service provider to Della for several years. At Standard Textile Della passionately advocated for a leadership development program. Della helped us tailor the content to focus on some unique Leadership Competencies important to her executive team, and then was instrumental in in managing the 360 survey and coaching program. Della always impresses me with her conscientiousness and how she keeps things moving forward. And as a bonus, interacting with Della is always enjoyable!
Alec Berol, SHRM-SCP
Della is a consummate professional. She has the skills and knowledge to conceive, implement and improve corporate systems related to training, leadership development and performance management. While being an excellent resource to C-level executives, Della can interface with all levels of an organization. She is excellent at establishing rapport with 1st line management and solve problems to enable a smooth transition of needed changes.
Ron Carobine
I have had the pleasure of working as a service provider to Della for several years. At Standard Textile Della passionately advocated for a leadership development program. Della helped us tailor the content to focus on some unique Leadership Competencies important to her executive team, and then was instrumental in in managing the 360 survey and coaching program. Della always impresses me with her conscientiousness and how she keeps things moving forward. And as a bonus, interacting with Della is always enjoyable!
Alec Berol, SHRM-SCP
Della is a consummate professional. She has the skills and knowledge to conceive, implement and improve corporate systems related to training, leadership development and performance management. While being an excellent resource to C-level executives, Della can interface with all levels of an organization. She is excellent at establishing rapport with 1st line management and solve problems to enable a smooth transition of needed changes.
Ron Carobine
I have had the pleasure of working as a service provider to Della for several years. At Standard Textile Della passionately advocated for a leadership development program. Della helped us tailor the content to focus on some unique Leadership Competencies important to her executive team, and then was instrumental in in managing the 360 survey and coaching program. Della always impresses me with her conscientiousness and how she keeps things moving forward. And as a bonus, interacting with Della is always enjoyable!
Alec Berol, SHRM-SCP
Della is a consummate professional. She has the skills and knowledge to conceive, implement and improve corporate systems related to training, leadership development and performance management. While being an excellent resource to C-level executives, Della can interface with all levels of an organization. She is excellent at establishing rapport with 1st line management and solve problems to enable a smooth transition of needed changes.
Ron Carobine
I have had the pleasure of working as a service provider to Della for several years. At Standard Textile Della passionately advocated for a leadership development program. Della helped us tailor the content to focus on some unique Leadership Competencies important to her executive team, and then was instrumental in in managing the 360 survey and coaching program. Della always impresses me with her conscientiousness and how she keeps things moving forward. And as a bonus, interacting with Della is always enjoyable!
Alec Berol, SHRM-SCP
Della is a consummate professional. She has the skills and knowledge to conceive, implement and improve corporate systems related to training, leadership development and performance management. While being an excellent resource to C-level executives, Della can interface with all levels of an organization. She is excellent at establishing rapport with 1st line management and solve problems to enable a smooth transition of needed changes.
Experience
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Gardens Alive
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United States
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Consumer Goods
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100 - 200 Employee
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Training Manager
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Mar 2014 - Present
• Provides executive level leadership, learning development and performance management for both local and international call centers. • Design, implement and oversee sales, customer service and leadership development programs, daily call center operations and software updates. • Improved to-floor time by 50% through restructuring the agent sales and customer service training programs. • Reduced attrition by 40% using a redesigned recruiting process and implementing assessment- based e-learning and training opportunities as well as pay-for-performance evaluation system. Show less
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Xavier University
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United States
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Higher Education
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700 & Above Employee
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Adjunct Professor, Executive HR Development
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Aug 2002 - Present
• Provide instruction to students by facilitating interactive and active learning techniques and partnering with students during presentations/practicums. • Developed and executing a comprehensive workshop on Facilitation skills for Human Resource Development professionals and the HRD Executive Program. • Provide instruction to students by facilitating interactive and active learning techniques and partnering with students during presentations/practicums. • Developed and executing a comprehensive workshop on Facilitation skills for Human Resource Development professionals and the HRD Executive Program.
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Standard Textile
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United States
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Textile Manufacturing
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700 & Above Employee
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Director of Leadership Development and Training
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Aug 2000 - Jan 2011
• Responsible for the training and development programs for over 2,300 associates worldwide that are comprised of cross-functional groups. • Introduced and incorporated webinars and new technologies, improved processes and reduced costs and increased efficiency and productivity. • Lowered training cost by 40% with the implementation of e-learning programs including product knowledge, safety and regulatory compliance. • Integrated organizational charting system decreasing update time from three days to 30 minutes and led roll-out of performance management system. • Reduced training time by 50%, saved over $100K annually and improved productivity through a new on-boarding process, online orientation, 360-degree assessments and succession planning. • Launched a new HRIS (Oracle) – the first ERP implementation company-wide. Show less
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Education
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1997 - 1999
Xavier University
Masters, Human Resource Development - HRD -
University of Dayton
B.A., Business and Communications
Community
