Rafael Pais
Second-line Support Technician at Ibertelco - Electrónica Lda- Claim this Profile
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English Native or bilingual proficiency
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Spanish Limited working proficiency
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French Limited working proficiency
Topline Score
Bio
José Rios
O Rafael para além de ter sido um bom aluno, foi também um grande colega de faculdade, muito dedicado e esforçado. Sempre procurou atingir os seus objectivos pelo seu próprio mérito e demonstrou ser no final do curso um dos alunos com maiores conhecimentos teóricos, mas principalmente práticos.
José Rios
O Rafael para além de ter sido um bom aluno, foi também um grande colega de faculdade, muito dedicado e esforçado. Sempre procurou atingir os seus objectivos pelo seu próprio mérito e demonstrou ser no final do curso um dos alunos com maiores conhecimentos teóricos, mas principalmente práticos.
José Rios
O Rafael para além de ter sido um bom aluno, foi também um grande colega de faculdade, muito dedicado e esforçado. Sempre procurou atingir os seus objectivos pelo seu próprio mérito e demonstrou ser no final do curso um dos alunos com maiores conhecimentos teóricos, mas principalmente práticos.
José Rios
O Rafael para além de ter sido um bom aluno, foi também um grande colega de faculdade, muito dedicado e esforçado. Sempre procurou atingir os seus objectivos pelo seu próprio mérito e demonstrou ser no final do curso um dos alunos com maiores conhecimentos teóricos, mas principalmente práticos.
Credentials
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MTA - Windows Server 2016 Administration Fundamentals
MicrosoftApr, 2018- Nov, 2024
Experience
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Ibertelco - Electrónica Lda
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Portugal
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Second-line Support Technician
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Aug 2023 - Present
Support for Grass Valley sQ Products (TV Broadcast Servers) Support for Grass Valley sQ Products (TV Broadcast Servers)
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WINPROVIT
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Portugal
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IT Services and IT Consulting
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200 - 300 Employee
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Server Manager @ RTP Porto
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Jan 2020 - Jul 2023
Server Maintenance and AdministrationKey Functions:- Administration and maintenance of servers;- Technical and intervention intervention of PC's, workstations and printers);- Installation and configuration of workstations: hardware, software, network / domain integration;- Installation, support, maintenance and configuration of Microsoft, MacOS, Linux operating systems;- Application Support for Newsroom Control System writing systems, graphics systems and video editing systems;- Study and implementation of new tools and systems;- Quantel server support;- Support for Omnibus servers;- Support for Dalet Servers (Radio Broadcasting) Show less
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IT Support @ RTP Porto
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May 2011 - Dec 2019
Winprovit Employee to act as Technical Support, Maintenance and Administration System at RTP - Rádio e Televisão e Portugal.Key Functions:- 1st level IT support for incidents and service requests;- Technical and preventive intervention of PC's, workstations and printers;- Installation and configuration of workstations: hardware, software, network / domain integration;- Installation, support, maintenance and configuration of Microsoft, MacOS, Linux operating systems;- Setting up mobile devices on iOS, Android and Windows Phone and backup data and user support;- Application Support for Office 365;- Application Support for Newsroom Control System writing systems, graphics systems andvideo editing systems;- Management of printing equipment and services;- Management and preparation of videoconferences by Skype, Skype for Business, SkypeTX and FaceTime Show less
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RTP
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Portugal
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Media Production
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700 & Above Employee
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Server Manager
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Sep 2009 - Feb 2011
Server Maintenance and Administration Key Functions: - Administration and maintenance of servers; - Technical and intervention intervention of PC's, workstations and printers); - Installation and configuration of workstations: hardware, software, network / domain integration; - Installation, support, maintenance and configuration of Microsoft, MacOS, Linux operating systems; - Application Support for Newsroom Control System writing systems, graphics systems and video editing systems; - Study and implementation of new tools and systems; - Quantel server support; - Support for Omnibus servers Show less
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Education
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2004 - 2012
Instituto Superior Politécnico Gaya (ISPGAYA)
Licentiate degree, Computer Engineering -
2000 - 2003
Escola Profissional de Gaia
Mecatrónica
Community
