Experience

Cloudmed, an R1 company

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Director

  • Jul 2021 - Present



Triage Consulting Group

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Manager

  • Jan 2018 - Jan 2018

  • Led and managed the largest underpayment engagement in the Atlanta office after only being in a project management role for 4 months • Increased revenue on a $1M client by 10% while simultaneously increasing the net margin on the engagement by 10%• Enhanced the relationship with the largest client in the Atlanta office by recovering over $30M in net revenue annually and expanding scope of services to include targeted consulting projects, litigation support, and coverage discovery reviews• Identified over $7.2M in underpaid claims related to payer audits and provided litigation support, industry expertise, and compelling data to recover 100% of those dollars from various insurance companies • Led a transplant Accounts Receivable consulting project for the largest engagement in the office that reduced open accounts receivable on transplant claims by 5%• Developed compelling recommendations from the Transplant consulting project that reduced client workload by 10%, led to enhancement of staffing models within the Transplant department, and instigated changes to Managed Care contracts that resulted in an additional $1M in revenue for the client• Grew and expanded two new engagements in Florida that resulted in an annual $3M in revenue and achieved a top 5 in-office margin on one of the engagements • Mentored six Senior consultants and provided hands-on coaching and support for their career development through monthly and quarterly check-ins and outings designed to foster career progression and achievement • Managed a $50k annual budget and co-lead the Social Responsibility arm of the firm that developed key partnerships with non-profit organizations that led to over 30 volunteer events a year and resulted in over 1,200 employee hours donated • Oversaw recruiting efforts on two core campuses through heavy participation in interviewing potential candidates and developing recruiting strategies

• Senior Consultant

  • Oct 2014 - Jan 2018

  • Supervised day-to-day operations and served as the primary point of contact for revenue cycle reviews with clients ranging from stand-alone facilities to nationwide healthcare systems.• Managed teams of up to 2-12 Associate Consultants, balancing client’s revenue enhancement goals and Associate Consultant career development.• Compiled, developed, and presented PowerPoint decks to hospital CFOs and directors, consisting of revenue cycle improvement opportunities and contract recommendations geared toward boosting future revenue.• Led company’s recruiting efforts at the University of Georgia, with responsibilities including resume review, interviewing, and presentation at career fairs and information sessions.

• Consultant

  • Jan 2013 - Oct 2014

  • Contributed additional net revenue to four large healthcare consulting underpayment projects based in Georgia, Texas, and Indiana • Developed hundreds of rules and modeling algorithms in Microsoft Access to price and trend large data sets of hospital patient accounts• Optimized rules and algorithms to identify millions of additional net revenue for hospital clients and developed targeted pursuit strategies to obtain additional dollars owed from health insurance companies • Assisted Senior Consultants, Managers, and Principals with developing recurring client deliverables and Executive Summaries of engagement results and updates • Leveraged results from developed contract modeling rules and pursuit strategies to provide recommendations to Revenue Cycle Directors, Managed Care Directors, and CFOs of large hospital systems