David Radzialowski

Director of Product Management: Pickup and Delivery at CD One Price Cleaners
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Contact Information
us****@****om
(386) 825-5501
Location
Oak Park, Illinois, United States, US

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5.0

/5.0
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Ryan Winner

David is a unique individual, and one I consider a friend. I was building out a project and David assisted in some of the details of the build out without asking for anything in return. As I have told David, he is a great asset and one that a company that hires him is going to understand what I, and so many others have seen in him. His drive and willingness to do whatever he can whether it benefits him or not is next to none. When David tells you he is going to reach you at a specific time, he will reach you at that specific time. I am glad I had a chance of helping David, but also in getting his assistance and guidance with this great product we built out.

Randy Horton

I've had multiple opportunities to bring David in to provide informal coaching to my clients. I keep bringing him back because he always makes me look good with my clients by providing insightful and actionable feedback on product strategy.

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Credentials

  • PMC Level II
    Pragmatic Institute
    Jun, 2023
    - Nov, 2024
  • PMC Level I
    Pragmatic Institute
    Oct, 2022
    - Nov, 2024
  • Certified Scrum Product Owner
    3Back LLC
    May, 2012
    - Nov, 2024
  • ITIL Foundations
    -

Experience

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Director of Product Management: Pickup and Delivery
      • May 2020 - Present

      After consulting full time with CD One Price for 1+ year, they asked me to become part of their leadership team and build their digital product organization. In addition to launching and managing the B2B2C product that helped our franchisees service their customers via pickup and delivery, I was tasked with leveraging software to develop new innovations in the garment care customer experience in order to drive growth in non traditional retail channels. Developed a Go-To-Market stratgey for a multi store pickup and delivery laundry and dry clean service. Launched in Greater Chicagoland, St Louis and Minneapolis successfully with 50K+ orders delivered. Developed a mobile/web based customer experience paired with a home grown order management/driver routing system to ensure smooth business operations. Show less

    • United States
    • Software Development
    • Managing Consultant/Owner
      • Jun 2017 - Dec 2020

      Provided Executive Product Management consulting services to clients in the software space. ► Key Client: CD One Price Cleaners - Managed Launch/Go To Market of Pickup and Delivery software and program ► Key Client: Lextech - Mobile Product Strategy and Management services for Lextech's clients ► Key Client: BMW Technologies - Managing the Electric Vehicle features being added to the core mobile application, such as charge range, charing station location and smart charging ► Key Client: Cristalife - Product Launch and Go to Market Strategy consulting for a startup launching its first product ► Previous clients include NORC, Ryno Resumes and Elmdale Partners ► Led clients through new product development processes and roadmapping exercises ► Developed client project plans and scoped potential development work Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Lead Product Manager, Front Office Vehicle Inventory Products
      • Apr 2015 - Apr 2017

      Own the Portfolio of Front Office Inventory products targeted at Automobile Dealerships Manage and Mentor 3 Product Managers focused on Vehicle Inventory Products Drive Portfolio Vision/Roadmap and responsible for product performance in the marketplace. Key Roles and Responsibilities: ►Reversed decline of Vehicle Inventory products by developing them into a cohesive suite from a set of disparate pieces. ►Built and developed strong team of 3-4 Agile Product Managers focused on a single product strategy and vision for both mobile and desktop solutions. ►Collaborated with engineers to evaluate different approaches to implementing product features, weighing cost/benefit trade-offs. ►Steered end-to-end product lifecycle from planning to documenting using Agile-based methods to drive delivery, working directly with product, design, engineering, operations and quality teams to deliver the roadmap. ►Managed KPI’S including tracking number of wins and losses each week to identify improvement initiatives. Show less

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Senior Product Manager
      • Nov 2012 - Nov 2014

      Manage the Brand Protection and Enforcement product suites from business planning to delivery and tracking. Key Roles and Responsibilities: ►Relaunched a failed workflow product by defining the business need and tailoring the solution to fit that need as well as gaining the support of the sales/marketing team in the redefined value proposition. ►Cultivated and maintained relationships with client base to garner feedback and test new ideas, resulting in several high value features added to the product. ►Mentored and coached junior product managers and business analysts. ►Drove implementation of software releases by developing and communicating release plans, authoring marketing materials/sales collateral and conducting webinars and podcasts. ►Coordinated and led two-day Product Planning Offsite with CEO and 15 top managers, yielding first centralized product roadmap at the company. Show less

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Product Manager
      • May 2011 - Nov 2012

      Managed tool suite responsible for $20MM+ in Display Media acquisition and management. Key Roles and Responsibilities: ►Utilized Agile methodologies to rebuild system that manages contracts valued at $100MM in annual revenue. ►Slashed Media and Account Management team workload by projected $40K per month with redesign of media tool suites. ►Measured media spend, including ROAS Return on Ad Spend. ►Decreased Brand Safety costs by $180K per year by reassessing vendor selection. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Product Manager - eCommerce
      • Apr 2010 - Apr 2011

      Manage ShopYourWayRewards.com ►Web functionality and some of the personalized recommendations functionality. Manage ShopYourWayRewards.com ►Web functionality and some of the personalized recommendations functionality.

    • United States
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Product Management Consultant
      • Jan 2009 - Feb 2011

      New Channel Development. Key Roles and Responsibilities: ►Product and Product Strategy Development. ►Marketing and Communications. ►Strategic Partnership Development. ►Business Plan Review. New Channel Development. Key Roles and Responsibilities: ►Product and Product Strategy Development. ►Marketing and Communications. ►Strategic Partnership Development. ►Business Plan Review.

    • United States
    • Software Development
    • 700 & Above Employee
    • IT Program Manager/Team Lead
      • Jun 2006 - Mar 2010

      Enhanced production system reliability by leading the System Monitoring and Capacity Planning team in implementing a new strategy to monitor and manage customer-facing systems.Key Roles and Responsibilities:►Defined team culture by creating roles and effectively managing team members’ goals and objectives.►Increased interdepartmental communication and maximized resource utilization by co-developing project management practices and project slating processes for IT Operations department.►Accomplished departmental objectives by managing several key IT Infrastructure projects concurrently.►Streamlined the interaction between Software Development and IT Operations by developing the core set of operational requirements and infrastructure standards for every software release. Show less

    • Software Development Project Manager
      • Nov 2000 - Jun 2006

      Increased revenue collected ($5,000/week) by implementing improved client billing applications.Key Roles and Responsibilities:►Decreased software development costs by effectively managing local, remote and off-shore teams.►Nominated to the CCC Project Management Center of Excellence by upper management.►Promoted to Team Lead based on exceptional performance.►Designed, built and implemented several complex multi-tiered software systems.

    • Information Technology & Services
    • Software Consultant
      • Feb 2000 - Oct 2000

      ►Managed project teams to develop web store for WW Grainger and web portal for Baxter Healthcare. ►Co-developed the Xpedior Project Management Methodology and Best Practices. ►Managed project teams to develop web store for WW Grainger and web portal for Baxter Healthcare. ►Co-developed the Xpedior Project Management Methodology and Best Practices.

    • Software development Consultant
      • Dec 1998 - Jan 2000

      Clients included: Lockheed Martin, Bell South and Detroit Edison ►Placed Consultants with Clients. ►Managed Contracts and Negotiated Fees. Clients included: Lockheed Martin, Bell South and Detroit Edison ►Placed Consultants with Clients. ►Managed Contracts and Negotiated Fees.

    • Technical Specialist
      • May 1997 - Nov 1998

      ►Developed user interfaces and batch systems to manage reinsurance business processes. ►Developed user interfaces and batch systems to manage reinsurance business processes.

    • Oil and Gas
    • 1 - 100 Employee
    • Software Developer
      • Aug 1995 - May 1997

      ►Built and managed software for Business Development, Marketing and Rates departments. ►Implemented improved pipeline management software in order to conform to new regulatory standards. ►Built and managed software for Business Development, Marketing and Rates departments. ►Implemented improved pipeline management software in order to conform to new regulatory standards.

    • Software Developer/Post-Sales Implementation
      • May 1994 - Jul 1995

      Customized and installed software for diverse client base across the country. Key Roles and Responsibilities: ►Taught classes in SQL for customers. ►Developed enhancement for company's software product. Customized and installed software for diverse client base across the country. Key Roles and Responsibilities: ►Taught classes in SQL for customers. ►Developed enhancement for company's software product.

Education

  • Northwestern University - Kellogg School of Management
    MBA, Technology Industry Mgmt, Strategy, Entrepreneurship
    2005 - 2008
  • Indiana University Bloomington
    Bachelor of Science, Computer Science
    1989 - 1994

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