Experience

Qatar Insurance Group

• Qatar
• Insurance
• 200 - 300 Employee

• System Administrator

  • Oct 2022 - Present



SixSigma SoftSolutions Pvt Ltd

• India
• Human Resources Services
• 200 - 300 Employee

• Desktop Support Engineer

  • Jul 2021 - Aug 2022

  End-User Support and Remote Support Interacting with the supporting team for new package and push through SCCM on End users machine Working knowledge of Active Directory Server Working knowledge of creating and modifying PowerShell Cmd Scripts Interacting with Security team to update or create a new GPO for URL blocking and Allowing Privilege permission for end users in beyond trust server Knowledge of ITIL Policies and Procedures, especially Incident, Request, Knowledge Problem, and Change Management Office 365 and MS office applications support knowledge transfer documents for clients and internal teams Show less



Sensoft Solutions Pvt Ltd

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Information Technology Desktop Support

  • Dec 2019 - Jun 2021

  Server Backup & maintanence, IT Helpdesk support Engineer, Zimbra mail account creation, deletion activities, Software's & Web Application installation and issue support, Vendors coordinate support, Call log with laptop & desktop Support, DHCP & Ad tools handling, Server Backup & maintanence, IT Helpdesk support Engineer, Zimbra mail account creation, deletion activities, Software's & Web Application installation and issue support, Vendors coordinate support, Call log with laptop & desktop Support, DHCP & Ad tools handling,



Altruist Technologies Pvt. Ltd.

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Business Associate

  • Dec 2017 - Dec 2019

  • Update Bill Plan and modify Customer Basic Information I.e. Name, Mobile Number and Plan. • Knowledge all types of Telecom Frauds in multi services environment. • Interact with impacted business areas to ensure accuracy and quality of future state processes being developed, Identification and resolution of project issues and risks. • Built long-term customer relationships and advised customers on purchases and promotions. • Determined customer needs by asking relevant questions and listening actively to the responses. • Communicated all store initiatives and promotions to customers to generate return business Show less



Rubysmax broadband

• Wireless Services
• 1 - 100 Employee

• Network Technician

  • May 2017 - Aug 2017

  • Providing Level 1 support. (Remote support to end users) • Installing and configuring wifi devices on network. • Configuration of Ubiquti Equipment and Troubleshooting the Issues • Installing LAN drivers if required • Checking and resolving Network related issues • Installing and update the Ubiquti Equipment • Installing Active Directory and configuring the DNS • Creating local users and deploying local security policies • Installing the Operating Systems such as Windows XP, 7, 8, 8.1 and 10 • Troubleshoot the network connectivity issues. Show less