Experience

InsITe Business Solutions, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• System Engineer

  • Jun 2022 - Present

• Service Desk Engineer

  • Jun 2021 - Jul 2022



UFP Technologies

• United States
• Medical Equipment Manufacturing
• 200 - 300 Employee

• Systems Administrator

  • May 2016 - Jun 2021



Meijer

• United States
• Retail
• 700 & Above Employee

• Network Operations and Support Services

  • Nov 2013 - May 2016

  -Provide first level software and hardware support to all stores, offices, and distribution facilities.-Provide quality customer service through effective communication utilizing phone, email and instant messaging.-Perform administrative functions for mobile and PC users.-Coordinate proper reporting and follow up of business impacting outages. -Monitor network hardware and provide remote resolution.-Maintain mainframe and server operations and ensure business continuity. -Provide first level software and hardware support to all stores, offices, and distribution facilities.-Provide quality customer service through effective communication utilizing phone, email and instant messaging.-Perform administrative functions for mobile and PC users.-Coordinate proper reporting and follow up of business impacting outages. -Monitor network hardware and provide remote resolution.-Maintain mainframe and server operations and ensure business continuity.



The National Science Institute

• United States
• Higher Education
• 1 - 100 Employee

• IT Intern

  • May 2014 - Aug 2014

  -Improved network infrastructure of the facility.-Purposed and planned the migration of livestreaming software.-Maintained computer hardware and software of the facility. -Improved network infrastructure of the facility.-Purposed and planned the migration of livestreaming software.-Maintained computer hardware and software of the facility.