Admissions Counselor

• Aug 2022 - Present

On-Call Domestic Violence Interventionist

• May 2021 - Aug 2022

•Provide intense case management, on-site assistance, shelter services and support to 3-5 women and families fleeing domestic violence on a weekly basis to include safety planning, transportation to and from appointments, assistance with essential and basic needs. Conduct client intakes, monitored progress and emotional safety•Ensure shelter policies and procedures are adhered to; maintain high confidentially with client files in accordance with federal and state policies and guidelines•Assist client with finding additional housing or sheltering options for individuals, family, and pets in crisis•Develop partnerships with hotels to assist with the overflow of sheltering referrals throughout the pandemic Show less

Community Outreach Coordinator & Case Manager, DOVE Program

• Aug 2018 - Aug 2022

•Regularly represent the agency at various community events, health fairs, etc.; Engaged in speaking opportunities to educate, build, and advance partnerships, solicit and secure donations; recorded PSA commercial for the program in 2019•Provide holistic and comprehensive case management services to clients including intake assessment, goal setting, court accompaniment, safety planning, empowerment sessions, sheltering, crisis intervention, progress monitoring, housing and job opportunities to survivors of Intimate Partner Violence, serve as an advocate for clients ensuring the protection of their rights and their best interests. Connect clients with needed and available community resources•Utilize training and leadership skills to orient and teach nurses and physicians throughout Northwest Hospital on how to screen patients for domestic violence and how to make a referral to the program, educate community members on the health detriments associated with domestic abuse via webinars and community presentations, and worked with teenagers to teach the warning signs of dating abuse, certified trainer through One Love Foundation.•Maintain caseload of 3-5 new individuals per week, while simultaneously managing existing caseload•Increased the number of community referrals +72% within 6-month period•Increased number of nurses trained in the hospital by +1,360% within 1 year •Utilized Event Planning Skills to create and execute a calendar of events and trainings for Domestic Violence Awareness Month for the first time in the program’s history, Received an Executive Citation from Baltimore County Executive Johnny Olszewski Jr. in recognition of my work; Planned “Summer Shopping Series” for client with overflow of clothing and toiletry donation I secured through my personal and professional affiliations and partnerships Show less

Program Coordinator Assistant

• Feb 2021 - May 2021

•Provided high quality administrative support for the annual Black Artists Fair, which garnered over 1500 virtual attendees to highlight talents of Black Artists and programs in Baltimore City •Clerical skills demonstrated by utilizing efficient note-taking skills during staff meeting to develop memos and meeting minutes to send out to staff • Production of over 100 personalized invitations, management of RSVP’s, multiple staff calendars, drafted contracts, updated spreadsheets, and maintained database on daily basis •Public relations skills displayed by fostering partnerships with various community agencies and publicists for national and local celebrities & artists to book and confirm participation in the event. •Facilitated and moderated community listening sessions & discussion panels for the 3-day fair via virtual platforms such as Zoom/GoToWebinar and YouTube Show less

Admissions Counselor

• Jul 2017 - Aug 2018

•Performed administrative, clerical, and case management duties, maintained a highly organized workspace that consisted of organized client files, outreach materials, program manuals, and information on different trades and programs available to students • Actively recruited prospective students for onsite trade and educational training programs for the Eastern Job Corps Region, averaging over 20+ calls and 20+ emails per day. On-boarded an average of 8-12 new students each month •Identified ideal locations for recruitment by targeting and conducting outreach to schools, workforce development programs, local stores to attract prospective students •Developed and maintained new and existing partnerships to sustain meaningful community partnerships that produced leads •Utilized public speaking and software skills to conduct orientation 2-3 times per week, guided prospective students through the admissions & enrollment process, trade options, and secondary placement opportunities. Checked in as often as needed to ensure applicants completed and returned missing paperwork to ensure eligibility, communicated with courts and probation officers to negotiate early release of supervision or conditional enrollment for prospective students •Counseled 15-20 students and parents, and young adults weekly in group setting and one-on-one setting to determine career goals, admissions policies, and procedures • Utilized communication skills to secure 75% 30-day retention rates and overall program satisfaction •Advocated on student’s behalf during enrollment and retention process; collaborated with probation officers, school counselors, parents, etc. to ensure that student preparedness and mitigate barriers to achieving educational and vocational goals Show less

Americorps Member / Community Partner Coordinator

• Aug 2016 - Jun 2017

• Met with community organizations, local leaders, and community officials serving with our organization's targeted community and client populations. Represented the organization at community forums • Oversaw the client application process, Produced outreach brochures and information fliers at public events and via social media. • Contributed to the organization’s goal of home and community improvement for low-income homeowners by helping with lead abatement, re-painting, etc. • Help execute the legendary Rebuilding Day Event in Baltimore City and County, Martin Luther King Service Day Project in Lafayette, Louisiana as well as four other community projects including coordinating and managing over 200+ volunteers from companies like Wells Fargo, Booz Allen Hamilton, and more. Show less