Linda Francis

Principal Consultant, Advisory Services at Kantata
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Experience

    • United States
    • Software Development
    • 300 - 400 Employee
    • Principal Consultant, Advisory Services
      • Sep 2022 - Sep 2023

      Boston, Massachusetts, United States Provided subject matter expertise and guidance to customer challenges and growth opportunities. Drafted SoW documents, developed services products, lead senior-level customer contacts to workflow and technology use improvements.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Vice President of Professional Services
      • Jan 2022 - Sep 2022

      Norwalk, Connecticut, United States Served on the leadership team, direct report to CEO, helping drive success of company goals and team individual achievements. Led global team including consultants in Eastern Europe and Egypt.

    • France
    • Software Development
    • 100 - 200 Employee
    • Professional Services Director, US
      • Nov 2017 - Oct 2021

      Reorganized the Professional Services team processes that improved efficiencies and delivery outcomes for enterprise customers. Direct report to CEO. Worked with global team including technical and consultant resources in France/Europe.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Director of Professional Services
      • Jan 2014 - Mar 2017

      Removed impediments for delivery, resolved escalations/customer satisfaction issues. Reported to CEO.

    • United States
    • Investment Management
    • 1 - 100 Employee
    • Management Consultant and Project Manager - Contract
      • 2012 - 2013

      Targeted areas of concern for client business process operations and recommended efficiency and automation improvements.

    • Senior Consultant and Right-hand to CEO
      • Sep 2002 - Sep 2005

      Pembroke, MA Guided product development and project management practices while developing business opportunities through sales and networking initiatives. Reported to CEO.

    • Professional Services
    • 700 & Above Employee
    • Principal Consultant - San Francisco and London
      • May 1997 - Jan 2001

      San Francisco, London Provided subject matter expertise and guidance to customer business and technology challenges while managing other consultants and engagement budgetary goals.

Education

  • Bates College, Lewiston, ME
    BA

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