Experience

Total Life Changes LLC. IBO

• United States
• Wellness and Fitness Services
• 200 - 300 Employee

• Health And Wellness Consultant

  • Jun 2016 - Present

  Consult,



QUEST DIAGNOSTICS

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Client Supply Support Representative

  • Mar 2015 - Present

  Receive inbound calls from medical facilities across United States southeast region, processing laboratory supply requests.



Emory University

• United States
• Higher Education
• 700 & Above Employee

• Administrative Coordinator

  • Nov 2012 - Present

  Maintain the office of the Director of Laboratory with a professional and approachable atmosphere for all staff and invited guests. Held all work related information in the strictest confidence; including, but not limited to communications, either direct or indirect; strategic information and employee specific personnel information. Work closely with the internal/external departments and vendors. Manage and coordinate travel arrangements. Serve as principal contact and liaison with internal and external contacts. Effectively send out all laboratory/office communication news and reminders via email. Process purchase requisitions, invoices, and vendor orders. Screen all incoming packages and correspondence for proper distribution. Process all shipping requests (international/domestic): UPS, FedEx, USPS.



Atlanta Research and Education Foundation

• Non-profit Organizations
• 1 - 100 Employee

• Personal Assistant/Program Support Specialist to ACOS for Research

  • 2009 - Jan 2013

  Offered dedicated administrative and general business support to Associate Chief of Staff (ACOS) and Executive Director for Research. Coordinated and organized all business activities: appointments, meetings, interviews, teleconferences and travel. Planned and coordinated monthly staff meetings, agendas, as well as internal and external correspondence and communications. Collaborated with other agencies and/or departments as needed. Prepared and processed expense reports.



Hewlett Packard Company

• Switzerland
• Information Technology & Services

• ITO Service Delivery Consultant V

  • Feb 2007 - Jul 2009

  • Provided deep level printer support by providing effective and thorough troubleshooting techniques, to resolve printing issues and malfunctions for external trade customer accounts. • Install/move/add/change/delete printing devices within given service level agreement timeframes.• Developed ongoing strategies to improve teams overall performance, resulting in 100% complete customer satisfaction.• Strong customer advocate. Developed sustained relationships with internal management, employees, external vendors and customers, based on knowledge, trust and respect.

• Logistics Coordinator/Resolution Specialist/Administrative Assistant

  • Jan 1999 - Jan 2006

  Brings more than 20+ years experience coordinating, planning and supporting daily operational and administrative functions. Excel at coordinating tasks of numerous internal divisions and external agencies to ensure rapid, accurate delivery of equipment, materials, and resources.• Demonstrated capacity to provide comprehensive and detailed support for executive-level staff and their subordinates. Excel at scheduling meetings, coordinating travel, mail distribution and procurement needs.• Adept at developing and maintaining administrative processes that reduce redundancy, improve accuracy and efficiency, and achieve.• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel), QuickBooks Windows OS type 85 wpm with complete accuracy.• Earned “outstanding” ratings on annual reviews throughout tenure with company. Recognized for high-quality work, organizational strengths and exceptional customer service delivery.• Excelled within deadline-intensive environment, ensuring the accurate and on-time completion of all projects. • Served as initial point of contact for customers, vendors, and partners. Educate customers and visitors regarding company services and products. Efficiently schedule appointments and promptly respond to inquiries via e-mail and telephone.