Experience

UW-Madison Division of Information Technology (DoIT)

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Active Directory Engineer

  • Jul 2021 - Present

  Madison, Wisconsin, United States Designing, planning, developing, operating, and constantly improving the use and implementation of AD technology.

• Senior Information Services Technician

  • Jun 2019 - Jul 2021

  Madison, WI



Baum Revision

• United States
• Real Estate
• 1 - 100 Employee

• IT Director

  • Dec 2013 - May 2019

  Chicago, IL



Warren Easton Charter High School

• Network Support

  • Aug 2011 - Jun 2013

  Midcity, New Orleans - maintained and repaired Windows desktops, laptops, netbooks, and iPads - deployed Windows 7 images on 600+ machines using Acronis True Image Home 2013 - Setup and deployed iPads, MacAirs, and MacBook Pros - diagnosed hardware and software issues within a high school of 800+ students - began implementation of Bring Your Own Device program - instructed students and faculty on solutions to common problems - provided onsite troubleshooting of six IDFs with Cisco switches and… Show more - maintained and repaired Windows desktops, laptops, netbooks, and iPads - deployed Windows 7 images on 600+ machines using Acronis True Image Home 2013 - Setup and deployed iPads, MacAirs, and MacBook Pros - diagnosed hardware and software issues within a high school of 800+ students - began implementation of Bring Your Own Device program - instructed students and faculty on solutions to common problems - provided onsite troubleshooting of six IDFs with Cisco switches and five Windows 2008 servers - managed student, faculty, and staff passwords on Active Directory and Microsoft 365 - coordinated recycling of e-waste - researched and obtained quotes for new software and hardware technologies - oversaw and assisted contractors in new software installation - used MySQL database of technology assets - installed and monitored Absolute Computrace anti-theft software - installed, calibrated, and maintained projectors and Promethean Interactive Whiteboards - maintained employee TimeClock software, fingerprint readers, and touchscreen computers - maintained and repaired Dell, HP, and Brother multifunction laser printers - upgraded school computers to Windows 7 OS and Office 2010 Show less



Academy of the Sacred Heart, NOLA

• United States
• Education Administration Programs
• 1 - 100 Employee

• Middle School Basketball Coach

  • Oct 2010 - Feb 2013

  Greater New Orleans Area



Digital Opportunity Trust

• Tech Intern

  • Aug 2010 - Oct 2011

  My roles and responsibilities as a Tech Intern consists of troubleshooting technical problems for teachers within my school. This ranges from hardware problems: replacing hard drives, broken keyboards, and printers, to installing software on the network and instructing educators how to use new programs or types of technology. My school uses the Promethean Interactive White Board, which I am accustomed to troubleshooting and demonstrating to teachers its uses. A large part of my work day is… Show more My roles and responsibilities as a Tech Intern consists of troubleshooting technical problems for teachers within my school. This ranges from hardware problems: replacing hard drives, broken keyboards, and printers, to installing software on the network and instructing educators how to use new programs or types of technology. My school uses the Promethean Interactive White Board, which I am accustomed to troubleshooting and demonstrating to teachers its uses. A large part of my work day is devoted to re-imaging malfunctioning computers and networking computers and printers to the school domain. Show less