CPHR Candidate

• Aug 2022 - Present

Graduate Member

• Jan 2020 - Present

Human Resources Administrator

• Feb 2022 - Present

Sales Associate

• Aug 2021 - Feb 2022

 Greet customers in a friendly manner at the Greeter position; be aware of potential 101 entering the store and professionally provide customer service timely.  Be knowledgeable to answer questions regarding merchandise items, prices and brands  Provide information on promotion, TJX policies and procedures, events and store locations.  Demonstrate a high degree of customer service while processing all purchases, exchanges, and refunds in accordance with the company guidelines.  Be responsible for daily processing of merchandise display on the salesfloor. Ensure all merchandise is presented in keeping with TJX merchandise presentation standards. Re-merchandise and/or fill in with back stock as necessary.  Assist with processing shipments, organization and set-up in the Backroom in a clean and safe manner. Be responsible to process all merchandise with proper price tickets, sensor tags, and hangers. Ensure items are validated by a coordinator or manager before displaying on the salesfloor.  Assist with Fitting room duties including ensuring counter area is clean, organized, and has proper supplies in place. Show less

Front Desk Receptionist / Nail Technician

• Dec 2019 - Aug 2021

 Welcomed and exited customers with a professional and friendly manner.  Provided gracious and efficient telephone service. Phone calls are answered promptly and knowledgeably, ensuring complete and accurate information.  Provided consultation and recommendations for customers regarding services and purchases.  Utilized strong communication and problem-solving skills to effectively resolve customer concerns  Processed payments from customers  Worked within a team and independently.  Performed manicures and pedicures as requested by customers.  Cleaned and disinfected working tools. Show less

Program Advisor / Teaching Assistant Supervisor

• Jan 2017 - Jul 2019

 Provided customer service and consultations Provided leadership to a team and customers Planned and delivered courses and study pathways Tele-marketed to reach new clients  Assist in forecasting demand for staff and recruitment Trained, coordinated, observed and provided feedback to staff Received customer feedback and complaints  Provided performance feedback to staff

Teaching Assistant

• Jan 2014 - May 2018

 Assisted in classrooms  Tutored students who had learning difficulties  Communicated with stakeholders/parents. Provided updates and progress reports  Practiced tele-marketing