Gimhani Kariyawasam

SAP Service Desk Analyst at DyFlex Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Perth, Western Australia, Australia, AU
Languages
  • English -

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5.0

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Jude Nipun Fonseka

Gimhani is a talented & hardworking individual, possessing a very good moral conduct and personality overall. As her Team Lead in the Production Planning (PP) module at "attune, a Rizing Company," the trait I most respected was her very pleasant & humble nature. Moreover, her earnest dedication to drive all tasks which she handled to a completion in an organised & sublime fashion, was really admirable as well. Gimhani was never afraid of undertaking new challenges, and was frequently striving to not just upskill herself as an ERP Consultant, but was willing to help share her learnings with her fellow colleagues. Such qualities helped earn her the veritable acclaim of her peers within the company. I am confident that this remarkable individual would be a truly valuable resource for any Consulting Firm, and she earns my genuine recommendation.

Eva Sayem

During the work experience program, Gimhani was responsible for improving the automated lead nurturing as part of our eCommerce project. She quickly demonstrated her ability to collaborate with the team. Throughout the program, she showed drive, accountability and dedication to high-quality outcomes. In the true sense of agile working, she stepped up to help other team members that struggled with their task. We were able to see her grow her knowledge about Digital Transformations, Change Management and Change Leadership. I loved working with her during the program and would highly recommend her to any organisation.

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Credentials

  • Value Added Reseller (VAR) Support Consultant Qualification
    SAP
    Mar, 2023
    - Nov, 2024
  • Learning SAP MM (Materials Management)
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • edX Verified Certificate for CS50's Computer Science for Business Professionals
    edX
    Sep, 2020
    - Nov, 2024

Experience

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • SAP Service Desk Analyst
      • Mar 2023 - Present

    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Associate Consultant
      • Jun 2021 - May 2022

    • Intern - Funtional
      • Mar 2021 - Jun 2021

    • Australia
    • Business Consulting and Services
    • 1 - 100 Employee
    • Content Writer
      • Dec 2020 - Dec 2020

      The project focused on the optimisation of Approach Services' eCommerce business process for the EXCELerate Change Leadership online academy and toolkits. Participating in an agile project, sprints and stand-ups Applying virtual working and collaboration skills using MS teams and Trello Researching Digital Transformations, Change Management and Change Leadership Experience in designing and publishing external digital communications using Canva The project focused on the optimisation of Approach Services' eCommerce business process for the EXCELerate Change Leadership online academy and toolkits. Participating in an agile project, sprints and stand-ups Applying virtual working and collaboration skills using MS teams and Trello Researching Digital Transformations, Change Management and Change Leadership Experience in designing and publishing external digital communications using Canva

    • Sri Lanka
    • Airlines and Aviation
    • 700 & Above Employee
    • Operations Specialist
      • Jun 2018 - Sep 2019

      • Respond to all enquiries posted on social media related to SriLankan Airlines, Global Contact Centre and Frequent Flyer Program (FFP). • Perform flight checks on reservations, movements, cancellations and related services. • Handle FFP requests such as point adjustment, point redemption, baggage tag print and related products and services. • Collaborate with other departments to manage reputation and coordinate actions. • Generate, Edit, Publish and share daily content that builds meaningful connections and encourages reservations. Show less

    • Visiting Lecturer
      • Oct 2018 - Mar 2019

    • Junior Executive
      • Oct 2017 - Jun 2018

      • Dealing with foreign travel agents regarding tours. • Functioning independently in all areas of inbound tours including planning of tour programs. • Preparation of tour costing and hotel rates correspondence with foreign principles, negotiation of rates with local hoteliers. • Dealing with foreign travel agents regarding tours. • Functioning independently in all areas of inbound tours including planning of tour programs. • Preparation of tour costing and hotel rates correspondence with foreign principles, negotiation of rates with local hoteliers.

Education

  • Edith Cowan University
    Master's degree, Management Information Systems
    2020 - 2023
  • University of Bedfordshire
    Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
    2018 - 2019
  • Aspire International Talent Development Institute ( Pvt) LTD
    Undergraduate in Aviation Management, Aviation Management
    2015 - 2017
  • Sri Lankan Airlines,Aviation College
    National Certificate in Aviation Management, Aviation Management
    2014 - 2015
  • Sanghamitta Girls College Galle,Sri Lanka

Community

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