Gerry Alexander
Senior Client Operations Specialist at Digital River- Claim this Profile
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Bio
Nicholas Kruschke, MBA
I have had the pleasure of working with Gerry on multiple enterprise accounts at Digital River, including their number one revenue-generating client. Not only has Gerry adapted to the highly technical environment of a multi-tenant SaaS eCommerce platform, but he has also thrived. He stands out in Customer Success for being able to process complex project and task requirements, understand business impact, and manage internal and external expectations with respect. Gerry is accountable, congenial, and possesses a strong client-centric mentality. I’d gladly work with him any day.
Maria Murphy
Worked with Gerry a few years ago what a great operator!
Nicholas Kruschke, MBA
I have had the pleasure of working with Gerry on multiple enterprise accounts at Digital River, including their number one revenue-generating client. Not only has Gerry adapted to the highly technical environment of a multi-tenant SaaS eCommerce platform, but he has also thrived. He stands out in Customer Success for being able to process complex project and task requirements, understand business impact, and manage internal and external expectations with respect. Gerry is accountable, congenial, and possesses a strong client-centric mentality. I’d gladly work with him any day.
Maria Murphy
Worked with Gerry a few years ago what a great operator!
Nicholas Kruschke, MBA
I have had the pleasure of working with Gerry on multiple enterprise accounts at Digital River, including their number one revenue-generating client. Not only has Gerry adapted to the highly technical environment of a multi-tenant SaaS eCommerce platform, but he has also thrived. He stands out in Customer Success for being able to process complex project and task requirements, understand business impact, and manage internal and external expectations with respect. Gerry is accountable, congenial, and possesses a strong client-centric mentality. I’d gladly work with him any day.
Maria Murphy
Worked with Gerry a few years ago what a great operator!
Nicholas Kruschke, MBA
I have had the pleasure of working with Gerry on multiple enterprise accounts at Digital River, including their number one revenue-generating client. Not only has Gerry adapted to the highly technical environment of a multi-tenant SaaS eCommerce platform, but he has also thrived. He stands out in Customer Success for being able to process complex project and task requirements, understand business impact, and manage internal and external expectations with respect. Gerry is accountable, congenial, and possesses a strong client-centric mentality. I’d gladly work with him any day.
Maria Murphy
Worked with Gerry a few years ago what a great operator!
Experience
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Digital River
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United States
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Software Development
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500 - 600 Employee
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Senior Client Operations Specialist
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Apr 2021 - Present
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Client Operations Specialist
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Feb 2019 - Apr 2021
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Newcrest Mining
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Australia
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Mining
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700 & Above Employee
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Project Purchasing Contractor
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Jul 2017 - May 2018
- Strategic Sourcing and Negotiating - Materials Management - Supplier Relationship Management - Tendering Categories of Goods Strategic Purchasing Project - Purchasing Officer - Strategic Sourcing and Negotiating - Materials Management - Supplier Relationship Management - Tendering Categories of Goods Strategic Purchasing Project - Purchasing Officer
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Fonterra
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New Zealand
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Food and Beverage Manufacturing
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700 & Above Employee
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Inventory Controller Contractor
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Feb 2017 - Jun 2017
- Inventory Control - SAP Stock Financial Reporting Contracted Inventory Controller dealing with BAU issues amount 3PL's, 3PM's and customers. - Inventory Control - SAP Stock Financial Reporting Contracted Inventory Controller dealing with BAU issues amount 3PL's, 3PM's and customers.
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Transport for London
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United Kingdom
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Non-profit Organizations
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700 & Above Employee
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Materials Controller
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Jul 2015 - Jul 2016
- Materials Management/Inventory Control - Project Warehouse Design and Implementation - SAP Stock Financial Reporting 72Ts Bakerloo Life Extension Project _ Materials Controller - Materials Management/Inventory Control - Project Warehouse Design and Implementation - SAP Stock Financial Reporting 72Ts Bakerloo Life Extension Project _ Materials Controller
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CPB Contractors
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Australia
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Construction
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700 & Above Employee
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Logistics and Procurement
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Sep 2010 - Feb 2015
- Supplier Relationship Management & Contract Management - Strategic Sourcing and Negotiating - Project Procurement Direct & Indirect - Cost Composition & Budget Control - Procure to Pay Processes and Policies Macarthur Wind Farm - Logistics Graduate Mumbida Wind Farm - Temporary Logistics Lead APLNG Water Treatment Facility - Procurement and Materials Management Officer Optus Wireless 4G Rollout - Logistics and Procurement Specialist - Supplier Relationship Management & Contract Management - Strategic Sourcing and Negotiating - Project Procurement Direct & Indirect - Cost Composition & Budget Control - Procure to Pay Processes and Policies Macarthur Wind Farm - Logistics Graduate Mumbida Wind Farm - Temporary Logistics Lead APLNG Water Treatment Facility - Procurement and Materials Management Officer Optus Wireless 4G Rollout - Logistics and Procurement Specialist
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Education
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2007 - 2010
RMIT University
Business, Logistics & Supply Chain Management
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