Experience

L.A. Works

• United States
• Non-profit Organizations
• 1 - 100 Employee

• CA Climate Action Corps Fellow

  • Sep 2022 - Aug 2023

  - Led seven school-greening events with 100+ volunteers per event and coordinated a mass volunteering event attracting 1,500+ participants. - Engineered streamlined systems employing team task trackers and event planners, serving as blueprints for forthcoming events. - Conducted virtual and in-person climate action-focused volunteering events and webinars, reaching a broad audience of 2,200+ individuals. - Devised strategic outreach, optimizing deliverables through creative methods… Show more - Led seven school-greening events with 100+ volunteers per event and coordinated a mass volunteering event attracting 1,500+ participants. - Engineered streamlined systems employing team task trackers and event planners, serving as blueprints for forthcoming events. - Conducted virtual and in-person climate action-focused volunteering events and webinars, reaching a broad audience of 2,200+ individuals. - Devised strategic outreach, optimizing deliverables through creative methods such as social media campaigns, webpage development, and collaborative events. - Established a strong basis for new climate action initiatives, forging partnerships, donors, and recurring volunteers. Show less - Led seven school-greening events with 100+ volunteers per event and coordinated a mass volunteering event attracting 1,500+ participants. - Engineered streamlined systems employing team task trackers and event planners, serving as blueprints for forthcoming events. - Conducted virtual and in-person climate action-focused volunteering events and webinars, reaching a broad audience of 2,200+ individuals. - Devised strategic outreach, optimizing deliverables through creative methods… Show more - Led seven school-greening events with 100+ volunteers per event and coordinated a mass volunteering event attracting 1,500+ participants. - Engineered streamlined systems employing team task trackers and event planners, serving as blueprints for forthcoming events. - Conducted virtual and in-person climate action-focused volunteering events and webinars, reaching a broad audience of 2,200+ individuals. - Devised strategic outreach, optimizing deliverables through creative methods such as social media campaigns, webpage development, and collaborative events. - Established a strong basis for new climate action initiatives, forging partnerships, donors, and recurring volunteers. Show less



Mind Study Center

• United States
• Mental Health Care
• 1 - 100 Employee

• Administrative Assistant

  • Apr 2022 - Aug 2022

  - Created and maintained spreadsheets and forms for efficient data tracking. - Mediated between clinicians and patients (or their guardians/parents) to ensure their needs were met. - Managed patients' records in compliance with regulations and guidelines. - Researched and troubleshoot to enhance organizational systems and processes. - Assisted with hiring and completed weekly reports on a variety of data. - Analyzed job market trends to improve marketing, hiring, and employee… Show more - Created and maintained spreadsheets and forms for efficient data tracking. - Mediated between clinicians and patients (or their guardians/parents) to ensure their needs were met. - Managed patients' records in compliance with regulations and guidelines. - Researched and troubleshoot to enhance organizational systems and processes. - Assisted with hiring and completed weekly reports on a variety of data. - Analyzed job market trends to improve marketing, hiring, and employee retention. - Troubleshoot technical issues with websites, databases, and software. Show less - Created and maintained spreadsheets and forms for efficient data tracking. - Mediated between clinicians and patients (or their guardians/parents) to ensure their needs were met. - Managed patients' records in compliance with regulations and guidelines. - Researched and troubleshoot to enhance organizational systems and processes. - Assisted with hiring and completed weekly reports on a variety of data. - Analyzed job market trends to improve marketing, hiring, and employee… Show more - Created and maintained spreadsheets and forms for efficient data tracking. - Mediated between clinicians and patients (or their guardians/parents) to ensure their needs were met. - Managed patients' records in compliance with regulations and guidelines. - Researched and troubleshoot to enhance organizational systems and processes. - Assisted with hiring and completed weekly reports on a variety of data. - Analyzed job market trends to improve marketing, hiring, and employee retention. - Troubleshoot technical issues with websites, databases, and software. Show less



California State Employment Development Department

• United States
• Government Administration
• 1 - 100 Employee

• Employment Program Representative

  • Jul 2020 - Aug 2021

  - Reviewed, analyzed, and resolved cases while ensuring compliance with laws, regulations, and policies. - Assessed claimants' eligibility for benefits and provided prompt, accurate, and courteous customer service. - Processed benefit payments and navigated resources for comprehensive problem-solving. - Worked on special projects and priority cases that required thorough, critical analysis to solve complex problems in a timely manner. - Responded to claimant inquiries through… Show more - Reviewed, analyzed, and resolved cases while ensuring compliance with laws, regulations, and policies. - Assessed claimants' eligibility for benefits and provided prompt, accurate, and courteous customer service. - Processed benefit payments and navigated resources for comprehensive problem-solving. - Worked on special projects and priority cases that required thorough, critical analysis to solve complex problems in a timely manner. - Responded to claimant inquiries through various channels and managed referrals for review. - Assisted colleagues with navigating the system and documented all actions and decisions. Show less - Reviewed, analyzed, and resolved cases while ensuring compliance with laws, regulations, and policies. - Assessed claimants' eligibility for benefits and provided prompt, accurate, and courteous customer service. - Processed benefit payments and navigated resources for comprehensive problem-solving. - Worked on special projects and priority cases that required thorough, critical analysis to solve complex problems in a timely manner. - Responded to claimant inquiries through… Show more - Reviewed, analyzed, and resolved cases while ensuring compliance with laws, regulations, and policies. - Assessed claimants' eligibility for benefits and provided prompt, accurate, and courteous customer service. - Processed benefit payments and navigated resources for comprehensive problem-solving. - Worked on special projects and priority cases that required thorough, critical analysis to solve complex problems in a timely manner. - Responded to claimant inquiries through various channels and managed referrals for review. - Assisted colleagues with navigating the system and documented all actions and decisions. Show less



Little Tokyo Service Center

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Program Coordinator/Resident Service Coordinator

  • Dec 2016 - Jan 2020

  - Monitored service delivery and collected data to meet funding requirements, generating reports in a timely manner. -Streamlined data tracking processes by developing a comprehensive procedure and restructuring the internal tracking format to ensure compliance with program requirements and improve overall efficiency. - Performed assessments to identify clients' support systems and needs, developing care plans and delivering culturally and linguistically appropriate services. -… Show more - Monitored service delivery and collected data to meet funding requirements, generating reports in a timely manner. -Streamlined data tracking processes by developing a comprehensive procedure and restructuring the internal tracking format to ensure compliance with program requirements and improve overall efficiency. - Performed assessments to identify clients' support systems and needs, developing care plans and delivering culturally and linguistically appropriate services. - Provided comprehensive case management by connecting clients to benefits and resources, mediating conflicts, and providing interpretation and translation services. - Advocated for clients and established relationships with service providers and agencies. - Documented service notes and maintained client files securely and confidentially. - Coordinated and facilitated workshops and outreaches. Show less - Monitored service delivery and collected data to meet funding requirements, generating reports in a timely manner. -Streamlined data tracking processes by developing a comprehensive procedure and restructuring the internal tracking format to ensure compliance with program requirements and improve overall efficiency. - Performed assessments to identify clients' support systems and needs, developing care plans and delivering culturally and linguistically appropriate services. -… Show more - Monitored service delivery and collected data to meet funding requirements, generating reports in a timely manner. -Streamlined data tracking processes by developing a comprehensive procedure and restructuring the internal tracking format to ensure compliance with program requirements and improve overall efficiency. - Performed assessments to identify clients' support systems and needs, developing care plans and delivering culturally and linguistically appropriate services. - Provided comprehensive case management by connecting clients to benefits and resources, mediating conflicts, and providing interpretation and translation services. - Advocated for clients and established relationships with service providers and agencies. - Documented service notes and maintained client files securely and confidentially. - Coordinated and facilitated workshops and outreaches. Show less



Daylight Adult Day Health Care

• Los Angeles, California

• Social Worker Assistant

  • Sep 2016 - Dec 2016

  - Conducted initial, monthly, quarterly, and reassessments and recorded them. - Interviewed participants to identify their needs for services and created Individual Plans of Care. - Provided information, referrals, and advocacy for available community resources. - Made home visits to evaluate potential participants' living arrangements and access to community resources. - Conducted initial, monthly, quarterly, and reassessments and recorded them. - Interviewed participants to identify their needs for services and created Individual Plans of Care. - Provided information, referrals, and advocacy for available community resources. - Made home visits to evaluate potential participants' living arrangements and access to community resources.



U.S. Census Bureau

• United States
• Government Administration
• 700 & Above Employee

• Interpreter

  • Jun 2015 - Dec 2015

  - Provided interpretation services from Korean to English and vice versa for the US Census survey questions. - Assisted participants in understanding the questionnaires and their contexts as needed. - Provided interpretation services from Korean to English and vice versa for the US Census survey questions. - Assisted participants in understanding the questionnaires and their contexts as needed.



INTERIM COMMUNITY DEVELOPMENT ASSOCIATION

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Housing Case Manager

  • Jun 2012 - Aug 2015

  - Completed thorough phone screenings, intakes, and needs-based assessments and provided comprehensive case management for clients to help them secure housing stability. - Acted as a liaison between partners and clients to troubleshoot problems, address communication barriers, and advocate for clients' needs. - Researched and networked extensively to establish a comprehensive resource library for the Housing Services department. Gathered a wealth of valuable materials to support the… Show more - Completed thorough phone screenings, intakes, and needs-based assessments and provided comprehensive case management for clients to help them secure housing stability. - Acted as a liaison between partners and clients to troubleshoot problems, address communication barriers, and advocate for clients' needs. - Researched and networked extensively to establish a comprehensive resource library for the Housing Services department. Gathered a wealth of valuable materials to support the team's work and improve overall operational efficiency. - Conducted thorough reviews of program cases to ensure compliance with program requirements and completeness. - Processed requests for financial assistance, ensuring timely and accurate support for clients. - Completed progress reports on a regular basis to ensure compliance with program requirements. - Provided training to staff and interns as needed to enhance consistency across the board. - Represented the organization at community events and meetings, building strong partnerships with stakeholders. Show less - Completed thorough phone screenings, intakes, and needs-based assessments and provided comprehensive case management for clients to help them secure housing stability. - Acted as a liaison between partners and clients to troubleshoot problems, address communication barriers, and advocate for clients' needs. - Researched and networked extensively to establish a comprehensive resource library for the Housing Services department. Gathered a wealth of valuable materials to support the… Show more - Completed thorough phone screenings, intakes, and needs-based assessments and provided comprehensive case management for clients to help them secure housing stability. - Acted as a liaison between partners and clients to troubleshoot problems, address communication barriers, and advocate for clients' needs. - Researched and networked extensively to establish a comprehensive resource library for the Housing Services department. Gathered a wealth of valuable materials to support the team's work and improve overall operational efficiency. - Conducted thorough reviews of program cases to ensure compliance with program requirements and completeness. - Processed requests for financial assistance, ensuring timely and accurate support for clients. - Completed progress reports on a regular basis to ensure compliance with program requirements. - Provided training to staff and interns as needed to enhance consistency across the board. - Represented the organization at community events and meetings, building strong partnerships with stakeholders. Show less



Korean Community School

• Saipan, Northern Mariana Islands

• Teaching Assistant

  • Jun 2005 - Dec 2006

  - Provided individual assistance and support to students, as well as facilitated activities such as coloring, puzzles, and storytelling. - Contacted parents to inform them of upcoming events and assisted with checking homework and addressing students' questions. - Created a safe place for students to share their struggles, ensuring that they felt comfortable expressing their challenges. - Filled in for the Lead Teacher with lessons and activities as needed. - Provided individual assistance and support to students, as well as facilitated activities such as coloring, puzzles, and storytelling. - Contacted parents to inform them of upcoming events and assisted with checking homework and addressing students' questions. - Created a safe place for students to share their struggles, ensuring that they felt comfortable expressing their challenges. - Filled in for the Lead Teacher with lessons and activities as needed.