Server and Storage Technical Engineer

• Mar 2019 - Present

• Manage multiple Microsoft Azure tenants including B2B SaaS offerings • Work as part of the Infrastructure team to design, plan and implement new technologies • Work to maintain reliability and up-time with current infrastructure systems • Provide support to Pyxus and Alliance One regional locations and subsidiary companies • Designed and maintained Active Directory in a multi-forest environment • Design and implementation of new Domain including: o Policy and procedure o Migration of users o Administration of containers and objects • Work with other teams within IS to provide support and guidance as it relates to underlying network, server and cloud infrastructure >5,000 users • Support the development, documentation, and evolution of IS policies, procedures, and tools to align with business and IS strategies • Create, review, and update required documentation for changes and projects as assigned in accordance with Pyxus project methodology • Regularly communicate deliverables status, concerns, and issues to upper management and Project Managers • Input information into weekly and monthly status report for Director Technical Infrastructure • Assist in the budget process for IS budgets • Push Regional SMEs to Upgrade/Decommission Servers • Helped lead and drive efforts with enterprise wide implementation of Cloud initiatives • Support the development, documentation, and evolution of a global backup solution

Owner / Operator

• Nov 2010 - Sep 2021

Enterprise Network Administrator

• Nov 2001 - Mar 2019

• Work as part of the network administration team to design, plan and implement new technologies • Work to maintain reliability and up-time with current infrastructure systems • Worked with infrastructure team to provide support for SAP • Provide support to Alliance One regional locations across multiple continents and countries • Work with other teams within IS to provide support and guidance as it relates to underlying network, server, scanner and printer in a manufacturing environment. • Support the development, documentation, and evolution of IS policies, procedures, and tools to align with business and IS strategies • Regularly communicate status, concerns, and issues to upper management and Project Managers • Implementation of new Domain for E-liquid Business including: o Design of network o Cloud phone system o Scanners o Label printers o Server infrastructure o Cloud backup • Design, testing and Implementation: o Enterprise Security application o Backup Application o SAN o Hyper-V environment o Password Manager o Help-Desk System