Experience

Blue Diamond Resorts

• Barbados
• Hospitality
• 400 - 500 Employee

• Ecommerce (Corporate Online Sales)

  • Sep 2017 - Present

  • Jamaica (September 2017-February 2019). • Punta Cana (March 2019-Current) Properties: CHIC, Hideaway, Royalton and Memories Resorts. • Jamaica (September 2017-February 2019). • Punta Cana (March 2019-Current) Properties: CHIC, Hideaway, Royalton and Memories Resorts.



Hotelbeds

• Spain
• Leisure, Travel & Tourism
• 700 & Above Employee

• Yield Executive Manager

  • Apr 2015 - Aug 2017

  • Yielding and Contractig of Jamaica, Barbados, Bahamas & Curacao. • Yielding and Contractig of Jamaica, Barbados, Bahamas & Curacao.



Holiday Inn Cancun Arenas

• Mexico
• Hospitality
• 1 - 100 Employee

• Reservations & Revenue Manager

  • Jan 2013 - Feb 2015

  • Work with Sales and Marketing Teams to develop a strategic sales plan. • Manage the Reservations Department to meet and exceed budgeted targets. • Monitor revenue variance to identify areas of concern and build an approach to maximize revenue. • Seek opportunities to increase revenue. • Understand the competitive marketplace through analysis of trends and data. • Work with Sales and Marketing Teams to develop a strategic sales plan. • Manage the Reservations Department to meet and exceed budgeted targets. • Monitor revenue variance to identify areas of concern and build an approach to maximize revenue. • Seek opportunities to increase revenue. • Understand the competitive marketplace through analysis of trends and data.



Holiday Inn Express

• United States
• Hospitality
• 700 & Above Employee

• Reservations Sales Agent

  • Jan 2012 - Dec 2012

  • Bookings Managment. • Inventory Control. • Taking and confirmation of reservations. • Open and close the availability as and when required of hotel in all the GDS channels and on the hotel website. • Bookings Managment. • Inventory Control. • Taking and confirmation of reservations. • Open and close the availability as and when required of hotel in all the GDS channels and on the hotel website.



Raintree Vacation Club Regina Cancun

• Cancún y alrededores, México

• Front Desk Receptionist

  • Dec 2009 - Feb 2011

  • Perform all check-in and check-out tasks. • Inform customers about payment methods and verify their credit card data. • Welcome guests upon their arrival and assign rooms. • Provide information about our hotel, available rooms, rates and amenities. • Maintain updated records of bookings and payments. • Perform all check-in and check-out tasks. • Inform customers about payment methods and verify their credit card data. • Welcome guests upon their arrival and assign rooms. • Provide information about our hotel, available rooms, rates and amenities. • Maintain updated records of bookings and payments.