Irwin Mencias

Salesforce Administrator at Purple Maiʻa Foundation at Purple Maiʻa Foundation
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency
  • Japanese Limited working proficiency

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Bio

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Credentials

  • Salesforce Certified Platform App Builder Certification
    Salesforce
    Feb, 2023
    - Oct, 2024
  • Admin Super Set
    Trailhead by Salesforce
    Nov, 2022
    - Oct, 2024
  • App Builder Super Set
    Trailhead by Salesforce
    Nov, 2022
    - Oct, 2024
  • Security Governance Specialist Superbadge
    Trailhead by Salesforce
    Nov, 2022
    - Oct, 2024
  • Security Specialist Superbadge
    Trailhead by Salesforce
    Nov, 2022
    - Oct, 2024
  • User Access Specialist Superbadge
    Trailhead by Salesforce
    Nov, 2022
    - Oct, 2024
  • User Authentication Specialist Superbadge
    Trailhead by Salesforce
    Nov, 2022
    - Oct, 2024
  • App Customization Specialist Superbadge
    Trailhead by Salesforce
    Sep, 2022
    - Oct, 2024
  • Process Automation Specialist Superbadge
    Trailhead by Salesforce
    Aug, 2022
    - Oct, 2024
  • Salesforce Certified Administrator (SCA)
    Salesforce
    May, 2022
    - Oct, 2024
  • Lightning Experience Reports & Dashboards Specialist Superbadge
    Trailhead by Salesforce
    Apr, 2022
    - Oct, 2024
  • Security Specialist Superbadge
    Trailhead by Salesforce
    Mar, 2022
    - Oct, 2024
  • Business Administration Specialist Superbadge
    Trailhead by Salesforce
    Feb, 2022
    - Oct, 2024

Experience

    • United States
    • E-learning
    • 1 - 100 Employee
    • Salesforce Administrator at Purple Maiʻa Foundation
      • Jul 2022 - Present

      • Process Automation – Create Flow automations for client projects to perform custom entry validation before launching respective approval processes, matching applications to one Contact to improve data integrity, and updating related records aligned with business processes • Designer’s Mindset – Develop custom CSS code for Experience Builder Sites to improve UI and user experience, disable status changes through Path, and create a single source site-wide footer • Product Management – Implement and maintain app integrations such as Nonprofit Success Pack and Program Management Module to support business processes and use cases • Data Analysis – Build custom reports to assist stakeholders' review of program effectiveness • Communication – Developed concise instructional videos and documentation for user training to improve user adoption and empowerment

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Salesforce Administrator
      • Nov 2022 - Present

      • Supporting a high-profile Salesforce Health Cloud project for over 9,000+ users with High-Risk Public Trust (Tier 4) clearance in the Service Desk department part-time on weekend nights • Perform user provisioning to manage proper Org access, and provide virtual troubleshooting guidance acting as subject matter expert for various healthcare professionals • Document issues, bugs, and unfavorable user experiences for the implementation team • Supporting a high-profile Salesforce Health Cloud project for over 9,000+ users with High-Risk Public Trust (Tier 4) clearance in the Service Desk department part-time on weekend nights • Perform user provisioning to manage proper Org access, and provide virtual troubleshooting guidance acting as subject matter expert for various healthcare professionals • Document issues, bugs, and unfavorable user experiences for the implementation team

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