Experience

North Mississippi Health Services

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• System Director of Virtual Care

  • Dec 2022 - Present

  Tupelo, Mississippi, United States As the Director of Virtual Care for seven hospitals and more than 50 clinics nestled within 24 counties in north Mississippi and northwest Alabama, I am responsible for the direction and leadership of operational, financial, programmatic, personnel, and growth activities for North Mississippi Health Services (NMHS) Virtual Care Department. This includes establishing, meeting, and continuously monitoring the goals and objectives while maintaining alignment with the strategic goals and objectives… Show more As the Director of Virtual Care for seven hospitals and more than 50 clinics nestled within 24 counties in north Mississippi and northwest Alabama, I am responsible for the direction and leadership of operational, financial, programmatic, personnel, and growth activities for North Mississippi Health Services (NMHS) Virtual Care Department. This includes establishing, meeting, and continuously monitoring the goals and objectives while maintaining alignment with the strategic goals and objectives of NMHS. Part of my role is to give executive recommendations and oversight to the Virtual Care Strategic Plan including process improvements to drive efficiency, effectiveness, affordability, positive patient experience, and quality. While the range of duties and responsibilities is broad and varied, the position’s major responsibility is directing the day-to-day operations, human resource management, building customer relations with current and future partners, financial management, and driving growth opportunities. The Director will partner with hospital and clinic operations to give insight and assist in decision-making of where to compete and expand, and how to innovate business models by taking advantage of new technology. The Director will function as a leader within NMHS, participating in strategic planning and helping to ensure the efficient operation of the Virtual Care Program across all departments. Show less



Grady Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Application Architect Digital Health and Clinical Systems

  • Jan 2022 - Dec 2022

  Atlanta, Georgia, United States Lead novel digital medicine methodology projects with internal and external partners to advance the development of digital technology for use in the Health System. Lead complex IT programs with large-scale impact. Work with Project Managers, Group Managers and assists in the development of the project roadmap. Manages process improvements effectively, leveraging existing implemented applications to achieve better performance and outcomes. Manage Digital Medicine… Show more Lead novel digital medicine methodology projects with internal and external partners to advance the development of digital technology for use in the Health System. Lead complex IT programs with large-scale impact. Work with Project Managers, Group Managers and assists in the development of the project roadmap. Manages process improvements effectively, leveraging existing implemented applications to achieve better performance and outcomes. Manage Digital Medicine processes and oversees telemedicine related projects. Collaborate with Operations/Applications teams to discuss opportunities with potential to increase revenue. Troubleshoot technical issues and bridge gaps to help implement solutions for pre and post-production phases. Improve operations by working with team members and stakeholders to find workable solutions. Lead software upgrade initiatives and enhancements to workflows including design, build, and test. Attend departmental meetings to provide feedback to increase organization efficiency. Create various Microsoft documents such as Word, Power Point, Excel, Project, and Visio to create documentation relevant to patient data, workflow visualizations, and project planning. Perform employee development and guidance activities to include performance evaluation and training plans. Show less



Iron Bow Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Telehealth Adoption Specialist- Supporting Grady Health

  • Feb 2021 - Feb 2022

  Atlanta, Georgia, United States As a Senior Telehealth Adoption Specialist, I seamlessly collaborated to establish an enterprise-wide leadership group responsible for driving a consistent strategy across markets and expedite the delivery/adoption of Telehealth solutions with quantified objectives. I Enriched Telehealth capabilities with innovative solutions including outpatient/inpatient video visits, clinical call center, streamlined chat communications, remote patient monitoring and online physical… Show more As a Senior Telehealth Adoption Specialist, I seamlessly collaborated to establish an enterprise-wide leadership group responsible for driving a consistent strategy across markets and expedite the delivery/adoption of Telehealth solutions with quantified objectives. I Enriched Telehealth capabilities with innovative solutions including outpatient/inpatient video visits, clinical call center, streamlined chat communications, remote patient monitoring and online physical therapy. Work directly with clients and stakeholders to develop and deploy business strategies to achieve market operational leadership and accountability for telehealth performance. Drive the adoption and utilization of telemedicine across all specialty lines. Show less



JustiCorp

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Telehealth & Clinical Consultant

  • Jan 2016 - Feb 2021

  Paoli, PA JustiCorp Company is a clinical excellence subcontractor to $17B+ global Philips Healthcare corporation. As a Telehealth & Clinical Specialist, I guide post-sale delivery of system implementation, integration, and clinical in-service training – this includes clinical transformation, process, and workflow optimization activities – within leading United States hospital environments. I align strategic priorities to national initiatives that improve patient safety… Show more JustiCorp Company is a clinical excellence subcontractor to $17B+ global Philips Healthcare corporation. As a Telehealth & Clinical Specialist, I guide post-sale delivery of system implementation, integration, and clinical in-service training – this includes clinical transformation, process, and workflow optimization activities – within leading United States hospital environments. I align strategic priorities to national initiatives that improve patient safety, experience, and satisfaction outcomes. In addition, I’ve delivered a complex clinical implementation Philips Healthcare project – from conception through tangible completion – leading cross-functional internal and external teams to deliver on time and budget across nationwide hospital systems. I enjoy talking about my contributions and career progressions in this role. Please contact me directly for more information, or a copy of my resume. ✉ morales.alfredo.86@gmail.com Show less



Banner Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Care Transformation Director

  • Apr 2018 - Apr 2019

  Phoenix, Arizona Area As a Care Transformation Director at Banner Health I provide organization development and transformation expertise to executive and senior leader decision-makers to lead, develop and execute organization interventions that support the strategic direction of the enterprise. I apply strategic models, change management and behavioral theory to plan, design and implement complex organization interventions affecting the enterprise, multiple departments or organizations to build the integrated… Show more As a Care Transformation Director at Banner Health I provide organization development and transformation expertise to executive and senior leader decision-makers to lead, develop and execute organization interventions that support the strategic direction of the enterprise. I apply strategic models, change management and behavioral theory to plan, design and implement complex organization interventions affecting the enterprise, multiple departments or organizations to build the integrated culture of the company. Advance enterprise goals and long-term objectives leading cross-functional project teams and department leaders through strategy implementation, operational and clinical redesign initiatives to increase the value of clinical care delivery.  Design and lead efforts focused on process efficiency, standardization, lean management, waste reduction, quality and safety improvement; deliver complex projects on time and within budget.  Provide analytical support for performance improvement initiatives utilizing data analysis to support clinical/non-clinical transformation efforts across operational areas and the continuum of care. I provide executive coaching to administrators, senior leaders, directors and physicians. Show less



Kelly Creek Traders LLC

• Manager of Sales and Logistics

  • Nov 2014 - Jan 2016

  Trussville, AL My first role in the US was a dual business development and operations position with a leading e-commerce organization. I restructured processes and streamlined operations during a period of rapid-growth – 28% inventory increase – that reduced time spend on inventory by 20%. In addition, I helped enter the Latin America market and grew sales revenue 15% in only 6 months. For more detailed information, please contact me.



Centro de Diagnóstico Medicina Avanzada y Telemedicina

• Physician (MD) – Neuroradiology & General Practitioner

  • Nov 2013 - Sep 2014

  Santo Domingo, Dominican Republic I served in several Physician/MD roles in the Dominican Republic for top-rated, modern health systems including private and acute-care hospitals serving both tourist patient and UN soldier populations: Neuroradiology Doctor, CEDIMAT; 2013 – 2014 I directed clinical care and administration operations for a 108-bed hospital and $1.5M budget across: strategic planning, care management, P&L analysis, service line evaluation, and multi-disciplinary team leadership.



HOSPITEN CLINIC

• General Practitioner

  • 2012 - 2013

  I performed Physician duties in both ER and general medicine capacities to a primarily tourist patient population from Punta Cana. I also served as Emissary of Corazones Unidos Clinic to influence positive relations between 2 competing facilities.



CORAZONES UNIDOS CLINIC

• General Practitioner

  • 2011 - 2013

  As the primary liaison to United Nations regarding treatment of their soldiers stationed in Haiti, I coordinated care plans and transportation with multi-lingual and multi-national teams. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ For specific information on these positions, please contact me directly.



Dominican Navy Medical Corps

• General Practitioner

  • 2007 - 2012

  I dedicated 5 years to the Dominican Navy Medical Corps with progressive promotion from Administrative Aid to Captain. I also participated in 34 humanitarian missions to Haiti during tenure. For more detailed information, please contact me.