I had the pleasure of collaborating with Dawn on Thirdera's Broads project. Dawn's proficiency in stakeholder management, client engagement, and her skill in capturing business needs in User Stories were truly impressive. She ensures that the delivered solutions always add substantial value. In challenging situations, Dawn is a reliable go-to person. I highly recommend her.

If you are looking for an expert to guide an organization through IT transformation Dawn will not disappoint. Her approach to guiding teams from where you are and where you will be is an enlightening interactive process to allow full participation from the stakeholders and ultimately determine the technical details needed to be successful. Dawn has the experience and IT service management process expertise to help any client visualize, define and execute organizational project goals, optimize end user experience, and realize platform value. Her understanding of how complex use cases apply for each business stakeholder, the roles of the business - IT, HR, CMDB, SecOps, IRM, GRC etc.... and how they will need to work together, translate the end client experience, and achieve efficiency is a true passion that Dawn exudes in every workshop, project, and implementation that she leads. I look forward to working with Dawn again in the future.

I had the pleasure of working with Dawn on a project for Thirdera. Dawn is the best combination of professional, knowledgeable, strategic, and direct. She was able to break through a complex customer implementation and call out the most beneficial path to implement their new ITSM ServiceNow platform. I really enjoyed working with Dawn in my capacity as OCM Consultant because she was able to quickly help assess the customer's need for organizational change management during the complex process development. If you have the pleasure of working with Dawn you will come to find (as I did) that you are receiving much more of a benefit than you imagined, as she helps cut through barriers to define processes and align that with how to help your company adopt new technology.

I had the pleasure of collaborating with Dawn on Thirdera's Broads project. Dawn's proficiency in stakeholder management, client engagement, and her skill in capturing business needs in User Stories were truly impressive. She ensures that the delivered solutions always add substantial value. In challenging situations, Dawn is a reliable go-to person. I highly recommend her.

If you are looking for an expert to guide an organization through IT transformation Dawn will not disappoint. Her approach to guiding teams from where you are and where you will be is an enlightening interactive process to allow full participation from the stakeholders and ultimately determine the technical details needed to be successful. Dawn has the experience and IT service management process expertise to help any client visualize, define and execute organizational project goals, optimize end user experience, and realize platform value. Her understanding of how complex use cases apply for each business stakeholder, the roles of the business - IT, HR, CMDB, SecOps, IRM, GRC etc.... and how they will need to work together, translate the end client experience, and achieve efficiency is a true passion that Dawn exudes in every workshop, project, and implementation that she leads. I look forward to working with Dawn again in the future.

I had the pleasure of working with Dawn on a project for Thirdera. Dawn is the best combination of professional, knowledgeable, strategic, and direct. She was able to break through a complex customer implementation and call out the most beneficial path to implement their new ITSM ServiceNow platform. I really enjoyed working with Dawn in my capacity as OCM Consultant because she was able to quickly help assess the customer's need for organizational change management during the complex process development. If you have the pleasure of working with Dawn you will come to find (as I did) that you are receiving much more of a benefit than you imagined, as she helps cut through barriers to define processes and align that with how to help your company adopt new technology.

I had the pleasure of collaborating with Dawn on Thirdera's Broads project. Dawn's proficiency in stakeholder management, client engagement, and her skill in capturing business needs in User Stories were truly impressive. She ensures that the delivered solutions always add substantial value. In challenging situations, Dawn is a reliable go-to person. I highly recommend her.

If you are looking for an expert to guide an organization through IT transformation Dawn will not disappoint. Her approach to guiding teams from where you are and where you will be is an enlightening interactive process to allow full participation from the stakeholders and ultimately determine the technical details needed to be successful. Dawn has the experience and IT service management process expertise to help any client visualize, define and execute organizational project goals, optimize end user experience, and realize platform value. Her understanding of how complex use cases apply for each business stakeholder, the roles of the business - IT, HR, CMDB, SecOps, IRM, GRC etc.... and how they will need to work together, translate the end client experience, and achieve efficiency is a true passion that Dawn exudes in every workshop, project, and implementation that she leads. I look forward to working with Dawn again in the future.

I had the pleasure of working with Dawn on a project for Thirdera. Dawn is the best combination of professional, knowledgeable, strategic, and direct. She was able to break through a complex customer implementation and call out the most beneficial path to implement their new ITSM ServiceNow platform. I really enjoyed working with Dawn in my capacity as OCM Consultant because she was able to quickly help assess the customer's need for organizational change management during the complex process development. If you have the pleasure of working with Dawn you will come to find (as I did) that you are receiving much more of a benefit than you imagined, as she helps cut through barriers to define processes and align that with how to help your company adopt new technology.