Experience

Wilson Mutual Insurance Company

• United States
• Insurance
• 1 - 100 Employee

• Commercial Tech III

  • May 2010 - Present

  Developed company’s first Commercial Tech training manual outlining all proper processing procedures. Process commercial policy quotes, renewals and change requests. Offer assistance training new hires in commercial lines. Created spreadsheets for better tracking of work done or to be completed. Developed company’s first Commercial Tech training manual outlining all proper processing procedures. Process commercial policy quotes, renewals and change requests. Offer assistance training new hires in commercial lines. Created spreadsheets for better tracking of work done or to be completed.



Bruce Gendelman Company, Inc

• United States
• Insurance
• 1 - 100 Employee

• Laid Off

  • Mar 2009 - May 2010

  Lay off due to economy and Mr. Bernie Madoff.

• Administrative Assistant

  • Feb 2006 - Mar 2009

  Increased office organization by developing more efficient filing system and customer database protocols.Successfully planned and executed corporate meetings, lunches and special events for groups of 10-12 employees.Developed and implemented company’s first Administrative Assistant manual outlining all proper business procedures and office policies.Used quality costomer service when assisting the company's affluent clients.



Acuity Insurance

• United States
• Insurance
• 700 & Above Employee

• Marketing Clerk

  • Feb 1999 - Apr 2006

  Reported Workers Comp statistics to the national bureau. Updated various insurance manuals. Made sure all needed supplies were available. Sorted and delivered department mail. Reported Workers Comp statistics to the national bureau. Updated various insurance manuals. Made sure all needed supplies were available. Sorted and delivered department mail.



The Salvation Army

• United States
• Non-profit Organizations
• 700 & Above Employee

• Administrative Assistant

  • Sep 1993 - Feb 1999

  Greeted donors and clients. Handled all cash donations. Assisted donors and clients over the phone regarding Church operations and servised offered to the community. Volunteer Activities: Youth Leader - Designed weekly lesson plans focused on age and level-appropriate material for the Sonbeam girls. Managed classes of up to 10 students. Facilitated small reading, music and craft activities. Greeted donors and clients. Handled all cash donations. Assisted donors and clients over the phone regarding Church operations and servised offered to the community. Volunteer Activities: Youth Leader - Designed weekly lesson plans focused on age and level-appropriate material for the Sonbeam girls. Managed classes of up to 10 students. Facilitated small reading, music and craft activities.