Experience

EMS - Excellence Medical Systems

• Saudi Arabia
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Chief Executive Officer

  • Aug 2023 - Present

  Riyadh, Saudi Arabia



Philips

• Netherlands
• Hospitals and Health Care
• 700 & Above Employee

• CEO, PHILIPS Healthcare Saudi Arabia

  • Jan 2021 - Jul 2023

  Riyadh, Saudi Arabia



Philips

• Netherlands
• Hospitals and Health Care
• 700 & Above Employee

• Solution Delivery Leader for Middle East & Turkey

  • Jan 2019 - Mar 2020

  Riyadh, Riyadh Region, Saudi Arabia ◾️ Identified areas of professional services, solutions & service delivery improvement ◾️ Defined KPIs, dashboard, and analytics requirements to manage the performance ◾️ Engineered, measured, analyzed, and reported the actual performance against targets to ensure the agreed objectives/commitments will meet SPOR, AOP, KPIs, etc., and applied lean techniques, practical problem-solving, and six sigma techniques to solve problems ◾️ Recommended the improvements, brought performance back… Show more ◾️ Identified areas of professional services, solutions & service delivery improvement ◾️ Defined KPIs, dashboard, and analytics requirements to manage the performance ◾️ Engineered, measured, analyzed, and reported the actual performance against targets to ensure the agreed objectives/commitments will meet SPOR, AOP, KPIs, etc., and applied lean techniques, practical problem-solving, and six sigma techniques to solve problems ◾️ Recommended the improvements, brought performance back on track considering an integrated perspective, contributing to cross-function / cross-business collaboration

• Operations Manager for KSA

  • Jan 2019 - Jan 2020

  Saudi Arabia ◾️ Determined customer needs by evaluating service performance, and managed the team of technical managers and maintenance technicians (definition of objectives, monitoring of KPIs, training, and development) ◾️ Ensured training of the team on quality system procedures and best practices and maintained a high level of awareness and knowledge for day-to-day operations ◾️ Optimized the management of disputes and breakdowns and the dissemination of action plans to maximize customer… Show more ◾️ Determined customer needs by evaluating service performance, and managed the team of technical managers and maintenance technicians (definition of objectives, monitoring of KPIs, training, and development) ◾️ Ensured training of the team on quality system procedures and best practices and maintained a high level of awareness and knowledge for day-to-day operations ◾️ Optimized the management of disputes and breakdowns and the dissemination of action plans to maximize customer satisfaction, and ensured compliance with contracts and regulatory standards (installations, maintenance) ◾️ Managed turnover (system deployment and invoicing) and its development in collaboration with the sales teams, and customer complaints and ensured an increased level of satisfaction

• Head of Project Management for KSA

  • Jul 2016 - Jan 2019

  Jeddah, Makkah, Saudi Arabia ◾️ Determined the scope and requirements, gained agreements on project objectives, balancing schedule, cost, quality, and requirements and the internal and external stakeholders ◾️ Executed projects in line with project guidelines and directives using a standard E2E approach ◾️ Probed project risks, defined corrective action, drove the projects to closure, and allocated, and directed all project resources by guidelines ◾️ Reported on the status of the project to the project governance… Show more ◾️ Determined the scope and requirements, gained agreements on project objectives, balancing schedule, cost, quality, and requirements and the internal and external stakeholders ◾️ Executed projects in line with project guidelines and directives using a standard E2E approach ◾️ Probed project risks, defined corrective action, drove the projects to closure, and allocated, and directed all project resources by guidelines ◾️ Reported on the status of the project to the project governance bodies and ensured transparency including project team performance to the hierarchical superior ◾️ Managed changes to the projects’ cost, time, and scope. Formulated an E2E project plan, by the goals and timing, set by management; specifies the manning of the project, resources required, anticipated costs, risk assessment, and quality standards to be used ◾️ Controlled the project budget and project progress, evaluating all project initiatives as to feasibility, costs/benefits, and added value, taking corrective actions when necessary, and generating adequate reporting ◾️ Fostered excellent cross-functional communications and integrated the work of multiple stakeholders to achieve business objectives ◾️ Led project, within the project budget and program strategy, in terms of quality, money, time, information, and organization, monitoring progress managing external resources, and change management for increased growth

• Senior Project Manager

  • Oct 2014 - Jul 2016

  Jeddah



Siemens Healthineers

• Hospitals and Health Care
• 700 & Above Employee

• Regional Project Manager for Western Region

  • Oct 2012 - Sep 2014

  Jeddah, Makkah, Saudi Arabia ◾️ Executed the medical projects from receiving the PO from the customers to handing over ◾️ Managed the site to support the customers by providing training as per the contract ◾️ Devised the planning, initiating, executing, monitoring, logistics & installation, and closing of Siemens Healthcare single & multi-modality projects to meet the required standards of quality ◾️ Inspected the site in the tender phase considering all technical, calculation, and design issues, and carried out… Show more ◾️ Executed the medical projects from receiving the PO from the customers to handing over ◾️ Managed the site to support the customers by providing training as per the contract ◾️ Devised the planning, initiating, executing, monitoring, logistics & installation, and closing of Siemens Healthcare single & multi-modality projects to meet the required standards of quality ◾️ Inspected the site in the tender phase considering all technical, calculation, and design issues, and carried out site visits to report updates and develop daily progress reports Show less



King Abdullah Medical City - Makkah

• Saudi Arabia
• Hospitals and Health Care
• 700 & Above Employee

• Director of Biomedical Engineering

  • Sep 2009 - Sep 2012

  Saudi Arabia ◾️ Managed the Biomedical Engineering Department and recruited the staff ◾️ Formed the policies and procedures, and ensured implementation through training programs ◾️ Spearheaded the integration of the medical equipment with the hospital HIS and took the preventive maintenance and full life-cycle biomedical technology management, oversaw the repair work, and managed all biomedical equipment contracts ◾️ Designed the division’s manpower organizational chart, and manpower requirements… Show more ◾️ Managed the Biomedical Engineering Department and recruited the staff ◾️ Formed the policies and procedures, and ensured implementation through training programs ◾️ Spearheaded the integration of the medical equipment with the hospital HIS and took the preventive maintenance and full life-cycle biomedical technology management, oversaw the repair work, and managed all biomedical equipment contracts ◾️ Designed the division’s manpower organizational chart, and manpower requirements to match hospital phases Show less



International Medical Center

• Saudi Arabia
• Hospitals and Health Care
• 700 & Above Employee

• Biomedical Engineer

  • Oct 2005 - Sep 2009

  Jeddah, Makkah, Saudi Arabia ◾️ Designed equipment and devices, such as artificial internal organs ◾️ Carried out replacements for body parts, and machines for diagnosing medical problems ◾️ Installed, maintained, and provided technical support for biomedical equipment ◾️ Researched and identified new procedures, materials, energy sources, and other resources that may be used to improve or develop biomedical products and equipment