Experience

People's Action

• United States
• Political Organizations
• 1 - 100 Employee

• Deep Canvassing Manager

  • Oct 2020 - Present

  Deep Canvassing Manager leading team of relational canvassers, building empathy and understanding with voters using the power of emotional, human connectionsHiring and developing canvassing teams for increased engagement rate while preserving well-being and building talentRemote leadership of employees via virtual hosting and Zoom meetings



Independent Organizational Development Analysis

• Organizational Development Analyst

  • Sep 2012 - Present

  Executive development & coachingEvaluating recruitment flows & efficiencyPrescribing creative tools to increase candidate engagementFinding key data not collected & developing collection processDiagnosis of work unit success based on performance and fiscal metricsEliciting requirements & consulting SMEs on HR, Sales, Marketing, & Retail projectsRecommending specific leadership initiatives to drive employee engagement & performanceMost recently: Retooled sales/marketing/product development workflows for DFW software lab to decrease lead-to-launch timeline by 38%



When We All Vote

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Advance Logistics

  • Sep 2020 - Oct 2020

  Voter Registration LogisticsEvent Management including site scouting, engineering flow control, and volunteer management



Bernie Sanders For President

• United States
• Political Organizations
• 1 - 100 Employee

• National Campaign Advance

  • Feb 2020 - May 2020

  Site logistics & vendor management for national campaign eventsFront/Back of house program production including VIP hosting & managementVolunteer management & recruiting, as well as leadership of local field staff for productionOrganizing meetings of Senator with Press & State/US Congressional surrogates



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Business Analyst - Retail Operations

  • Mar 2018 - Jan 2020

  Evaluating & optimizing workflows for improved efficiency/operating profitRecommending new initiatives to Division President resulting in 20% increase to gross marginDeveloping new product training for associates to drive sales process with DIY customer baseLeading redesign of D24 staffing to shorten order processing time by 24% and minimum staffing hours



Sherwin-Williams

• United States
• Chemical Manufacturing
• 700 & Above Employee

• Program Manager

  • Jun 2015 - Feb 2018

  Leading contractor equipment program for S-WIncreased market share by 15% in 6 monthsIncreased profitability by 37% in 6 monthsDeveloped lean equipment logistics for 90 storesDesigned sales lead generation process for over 600% increase in new account leads



Yasmesoft, Inc.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Business Analyst: Marketing & Customer Experience

  • Oct 2014 - May 2015

  Fast-tracking adoption of new Big Data best practicesNative strength discoveryEliciting target company profile requirements from stakeholders & SMEsIncreased target customer pool from 45 to 870 while increasing engagement 165%Process evaluation/improvementGuiding Small-Medium Enterprises to selection & implementation of Big-Data solutions for data-warehousing, collection, predictive analytics & associated best practices



Evangel University

• United States
• Higher Education
• 300 - 400 Employee

• Project Manager/Analyst: Enrollment & Marketing

  • Sep 2010 - Sep 2012

• Admissions Recruiter

  • Apr 2008 - Sep 2010



Convoy of Hope

• United States
• Non-profit Organizations
• 200 - 300 Employee

• Intern

  • Aug 2007 - Dec 2007

  Domestic Relief and Development ProjectsInternational Development Projects



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Apr 2006 - Aug 2007

  Receiving incoming customer inquiriesProviding relevant, timely service to exceed expectationsMaintaining required metrics for call center employees