Bartender

• Mar 2022 - Present

• As the sole employee on site at all times, a higher level of responsibility and accountability has been learned for all patrons and self • Entrusted to make snap judgment calls and decisions involving pricing, admission into the establishment, specials, and more • Gained new customer allegiance and attracted new clientele through appreciation like discounts and swag as well as creating a unifying and pleasant experience for all • Dealt directly with business’ finances and vendors to seamlessly continue smooth operation Show less

Server/Bartender/Manager

• Feb 2016 - Oct 2022

• Accountable for ensuring enjoyable customer experience with a goal of a repeat business and word of mouth advertisement • Trained all new employees and participated in counsel of current employees • Solved day to day issues with both customers and employees, managing upwards of 10 employees at once • Able to use expert people skills to increase rapport and upsell of all customers • Accountable for ensuring enjoyable customer experience with a goal of a repeat business and word of mouth advertisement • Trained all new employees and participated in counsel of current employees • Solved day to day issues with both customers and employees, managing upwards of 10 employees at once • Able to use expert people skills to increase rapport and upsell of all customers

Junior Marketing Manager

• Mar 2018 - Mar 2018

Server

• May 2017 - Jul 2017

Server and bartender at Wrightsville Beach to various clientele in a fast paced environment. Server and bartender at Wrightsville Beach to various clientele in a fast paced environment.

Marketing Intern

• Jun 2016 - May 2017

• Responsible for sales and product marketing of a unique and innovative new baby bottle to roughly 250 retailers, resulting in an increase in territorial sales • Contributed to company’s blog regularly, building brand awareness for our products both independently and as a part of a team • Assisted sales manager and logistics manager in maintaining appropriate inventory to ensure purchases were shipped on a timely basis and free of error • Liable for advising company on market issues and opportunities which allowed optimization of sales effort through expansion and refocusing • Managed white pages while collaborating with higher-ups on innovative ways to approach selling and promoting the product through SEO, social media presence, and in-depth research Show less

Waitress/Cashier

• Aug 2012 - Aug 2015

• Assisted in new employee training • Handled cash and kept records of purchases • Resolved problems that arose with customers quickly and appropriately • Politely and knowledgeably took phone orders • Managed stock daily and received orders • Effectively pushed and sold new/featured items • Quickly learned the menu and was able to educate customers intelligibly • Thoroughly completed cleaning and other “side work” tasks daily • Assisted in new employee training • Handled cash and kept records of purchases • Resolved problems that arose with customers quickly and appropriately • Politely and knowledgeably took phone orders • Managed stock daily and received orders • Effectively pushed and sold new/featured items • Quickly learned the menu and was able to educate customers intelligibly • Thoroughly completed cleaning and other “side work” tasks daily