Experience

Enghouse Interactive - Spain & LATAM

• Spain
• Software Development
• 1 - 100 Employee

• Customer Success Manager

  • Mar 2023 - Present



Vodafone Business

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Specialist Direct Sales

  • May 2021 - Feb 2023

  - Specialist Direct Sales executive for large companies. - Identification and prospect of a given pipeline of customers. - Sell and implementation of connectivity, IoT, Cibersecurity, contact center and 5G projects. - Prosecution of six-monthly objectives within my pipeline of customers. - Direct communication with C-level management. - Specialist Direct Sales executive for large companies. - Identification and prospect of a given pipeline of customers. - Sell and implementation of connectivity, IoT, Cibersecurity, contact center and 5G projects. - Prosecution of six-monthly objectives within my pipeline of customers. - Direct communication with C-level management.



ALTEN Spain

• Spain
• IT Services and IT Consulting
• 700 & Above Employee

• Experienced IT Business Manager

  • Jan 2020 - May 2021

  ALTEN SPAIN is one of the leading companies in providing technology consulting, engineering and IT services in the Spanish market. Main tasks: Management - Monitorization of projects, ensuring customer satisfaction and the success of the consultants. - Mobilization of consultants in accordance with the appropriate skillset needed for each project. - Supervision of the financial status of the activity. - Organizing & coordinating the commercial relationships with our partners. Sales - Ensuring the development of the business unit by defining a business plan & development strategy. - Creating new business opportunities by prospecting new customers. - Gathering new business leads from current customers. - Optimizing business profitability. - Closing offer deals on service-based contracts (fixed-price, SLA-based, delivery-based) or on time-based contracts (delegation of consultants). - Supporting in achievement of commercial objectives and pro-active development of corrective actions. HR - Selecting & recruiting new consultants for the team. - Being in charge of the consultant career evolution (annual review, training). Show less



Sensing Tex

• Spain
• Technology, Information and Internet
• 1 - 100 Employee

• International Business Developer

  • Feb 2018 - Dec 2019

  Sensing Tex is a startup specialized in developing end-to-end projects for product development using a proprietary technology that allows to integrate stretchable pressure sensors into any fabrics. The company has succesfully developed projects for companies such as Samsung, Dormity, Arjo and Siemens. Main tasks: - New lead qualification, management and conversion. - Consultative selling of custom projects. - Project monitoring and organization and coordination of follow-up meeting with customers. - Online marketing. - Attending international trade fairs (2018 Mobile World Congress). - Stock management and control. - Defining, implementing and adjusting business development strategies with the CCO to achieve corporate goals. - Account management: defining sales plans for selected customer accounts considering different scenarios and growth strategies. - Commercial presentations of technical proposals for customers. - Leading cross-departmental meetings to transmit relevant customer feedback for product development. - Building long term B2B relationships through frequent direct contact. Show less



ICEX

• Spain
• International Trade and Development
• 400 - 500 Employee

• International Trade Advisor at Trade Commission of Spain in Los Angeles

  • Jan 2017 - Dec 2017

  The Spanish Institute for Foreign Trade - ICEX is a public agency focused on promoting Spanish companies in international markets. The network of Trade Comission offices based all around the world work as a direct link between those Spanish companies interested in exploring new markets and potential foreign customers. Main tasks: - International business consulting for sectors such as energy, infrastructure and IT. - Identification of business partners for Spanish companies. - Analysis of business opportunities in the US. - Organization of business meetings between Spanish and American companies. - Attending meetings with American public agencies such as the LA City Hall and the Governor's Office in Portland with the aim of promoting bilateral relationships between the USA and Spain. - Organizing and attending sectorial trade fairs in order to represent and support Spanish companies (2017 Collision Conference in New Orleans, 2017 American Film Market in Santa Monica). - Trade mission to the Governor's office in Portland to promote the capabilities of Spanish companies in different sectors. - Organization and coordination of the 2017 Spain-Southern California Investment Summit in which companies such as Acciona, Dragados and SENER participated and different agencies from Los Angeles attended. - Daily work using Salesforce. Show less



Deusto Business School

• Spain
• Education Administration Programs
• 1 - 100 Employee

• Project Assistant

  • May 2015 - Jul 2015

  DBS Health is the unit inside the Deusto Business School in charge of doing research and training professionals for health management. Main tasks: - Gather research literature for a project related with new HCV treatments - Support in the optimization of processes for an economically efficient patient care in public hospitals - Support the project manager in new proposals for health management in public hospitals - Translation of proposals DBS Health is the unit inside the Deusto Business School in charge of doing research and training professionals for health management. Main tasks: - Gather research literature for a project related with new HCV treatments - Support in the optimization of processes for an economically efficient patient care in public hospitals - Support the project manager in new proposals for health management in public hospitals - Translation of proposals



Alianzo

• Spain
• Technology, Information and Internet
• 1 - 100 Employee

• Marketing Assistant

  • Jan 2015 - Apr 2015

  Alianzo is a digital marketing company with a proprietary analytics software able to obtain useful KPIs to improve brand value and SEO positioning. Main tasks: - KPIs monitoring - Development of new customers databases. - New customers hunting - Email marketing - Translation and delivery of corporate reports - Preparation of corporate PPT presentations - Analysis of online reputation related metrics - Direct report to the CEO of the company - Multi-departamental approach of work Show less