Resident Services Coordinator

• Nov 2021 - Present

Care Coordinator

• Aug 2018 - Jun 2022

Coordinate services for clients based on needs.Meet with clients to assess, counsel, recommend solutions, and resolve issues impacting all aspects of their lifeProvide referrals to community and social supportsSolicit for donations to help clients maintain housing and meet basic needsAssist clients in filing for and applying to a variety of assistance programsMaintain Case Notes of all interactions with clients and provide on time documentation and billing for servicesUtilize health screenings and assessment tools to ensure client well being and assist in coaching and health educationAccompany and advocate for clients at medical appointments and social services appointmentsAssist clients in mental, emotional, and physical crisis

Family Program Coordinator / Youth and Adult Education Coordinator

• Sep 2016 - Aug 2018

● Assist residents in skill development with a focus on Economic Opportunity and Financial Literacy● Assist residents with applications for benefit programs● Assess service needs of residents and link them to the appropriate providers and community resources● Support Family Service Coordinator and Family Self Sufficiency (FSS) Coordinator in providing resources and referrals to families ● Promote family self sufficiency through economic opportunity presentations, events, and resources● Met monthly reporting deadlines, as well as, quarterly reports ● De-escalation of clients● Develop community partnerships to assist residents in accessing community resources and opportunities (i.e. YouthRap)● Provide and coordinate weekly and monthly youth enrichment programs● Advocate and support Residents with Housing Management and housing issues to retain housing● Coordinate educational and social activities to connect families and community resources

Intellectual Disabilities Case Manager

• May 2015 - May 2016

My primary role as an ID Case Manager is to promote independence and integration for a caseload of 40 individuals with intellectual disabilities by empowering the individuals and family members with information, education, and support.● Assess the individual's needs through an interviewing process● Provide appropriate linkage to community resources● Advocate on behalf of the individuals to secure community resources● Monitor individuals in over 20 different social and residential settings● Develop Case Management Plan and report on progress in 90­day narrative● Effectively collaborate with team members and outside sources in the delivery of services● Act as liaison between Alabama Department of Mental Health and individuals

Assistant Manager/Sales Associate

• Jan 2014 - May 2015

- Significantly increased overall store sales- Train new employees- Conduct and provide inventory reports- Process and assess new products- Settle customer and employee discrepancies - Significantly increased overall store sales- Train new employees- Conduct and provide inventory reports- Process and assess new products- Settle customer and employee discrepancies

Assistant to the Comprehensive Support Services Team Leader/Student Intern

• Jul 2013 - May 2014

● Conduct on­site evaluations● Develop the department’s Outcome Measures fillable form● Collect and present data to evaluate overall department efficiency● Plan and host several meetings with healthcare professionals● Collect and analyze behavior data to develop behavior replacement programs.● Provide behavioral assistance by helping staff carry out complex behavior programs ● Conduct on­site evaluations● Develop the department’s Outcome Measures fillable form● Collect and present data to evaluate overall department efficiency● Plan and host several meetings with healthcare professionals● Collect and analyze behavior data to develop behavior replacement programs.● Provide behavioral assistance by helping staff carry out complex behavior programs

Resident Advisor

• Aug 2012 - May 2014

● Utilize available resources to properly assist residents and students● Proper documentation of events● Trained first responder in crisis management● Responsible for managing and working within a limited budget ● Extensive social and cultural diversity training● Host social events and learning programs● Maintenance & management of a healthy and safe living environment for over 90 occupants● Serve as a confidant & liaison for the residents ● Responsible for 4-5 social events and programs targeted towards specified learning outcomes each semester & evaluations of each event ● Maintain a level of mutual respect with residents and Residence Life staff● Promote communication skills between community members and Residence Life staff

Fundraising Executive Board Member for the Psychology Club

• Aug 2012 - May 2014

•Raised over $500 for Psychology Club Events• Planned and Hosted fundraising events•Raised sufficient funds for senior Psychology majors to attend Research Conferences •Attended Research Conferences as the Psychology Club Representative

Child-Care Provider

• May 2010 - May 2014

- Transportation - Meal preparation- Provide Mental Stimulation- Maintained a healthy living environment for children- Provide security for children- Provide medical attention when needed - Transportation - Meal preparation- Provide Mental Stimulation- Maintained a healthy living environment for children- Provide security for children- Provide medical attention when needed

Child-Care and Development

• May 2006 - Aug 2012

- Substitute Teaching- Basic and Advanced Mathematical Tutor- Summer Camp Instructor- Gained experience working with children with special needs, such as Autism - Substitute Teaching- Basic and Advanced Mathematical Tutor- Summer Camp Instructor- Gained experience working with children with special needs, such as Autism