Experience

Ozow

• South Africa
• Financial Services
• 100 - 200 Employee

• Compliance Manager

  • May 2021 - Present

• Compliance team lead

  • Jun 2021 - Present



Derivco

• South Africa
• Software Development
• 700 & Above Employee

• Compliance Officer Business Continuity

  • Oct 2019 - Jun 2021

• Business Continuity Specialist

  • Jan 2017 - Jun 2021

  Provide strategic leadership and driving the implementation and maintenance of Business Continuity, Resilience strategies, Crisis Management, frameworks, policies, standards, and solutions.Establishing and overseeing compliance Business Continuity policies, procedures and monitoring to ensure Derivco complies with internal policies as well as international laws and regulations.s. Identifying legislative and regulatory risks.Monitoring and interpreting industry developments and relevant laws and regulations.Managing and reporting compliance breaches and exposures.Preparing and presenting reports to senior management.Own and manage the overall business recovery process.Develop and maintain a Derivco wide business continuity program that addresses disaster recovery, business recovery and emergency response management.Develop, or assist with development, produce and update BC/DR materials and documentation (e.g., plans, emergency response procedures, call lists, test results, etc.).Work closely with IT to develop/maintain DR plans for critical systems and applications and to ensure that internal recovery sites are updated and functioning properly.Perform risk analyses for functional areas to identify points of vulnerability, single points of failure and identify risk avoidance and mitigation strategiesResponsible for developing, coordinating, and maintaining comprehensive data center recovery plans and a testing program, to ensure the ability to recovery, in the event of an unforeseen disruption to facilities, technology systems, or applications.Create and maintain BCMS, including structures, processes and resources.Perform a company-wide Business Unit Impact Assessments (BIA)Assist in with crisis management in the event of a business interruptionConsulting on compliance, business continuity, awareness and training Show less

• Disaster Recovery Specialist

  • Feb 2017 - Sep 2019



Discovery Limited

• South Africa
• Financial Services
• 700 & Above Employee

• Senior Business Analyst

  • Jul 2015 - May 2016

  Direct to consumer - Setting up operational dashboards using Oracle, Genesys and Infomart Direct to consumer - Assisting with marketing dashboards using Oracle, Genesys and Infomart. Providing support for Outbound call centre using IWS, Genesys, Icon and Outbound Call Server. Creating ad-hoc reports for investigation and support purposes in the direct selling space reporting using oracle and Infomart. Mapping product, architectural and system workflows. Analytics - picking up agent patterns as well as market trends. Provide business specifications, design and implement solutions. Ad-hoc project work - such as server and application migration. Always thinking of out the box and innovative solutions on projects Improve daily operational functions with new and innovative solutions. Add value to clients with above and beyond features. Show less



FNB South Africa

• South Africa
• Banking
• 700 & Above Employee

• Systems Administrator

  • Jan 2014 - Aug 2015

  Assist Project Manager in ensuring full implementation of all RRM Compliance Software within FirstRand.Manage all post-implementation and operational aspects relating to RRM Compliance Software;Perform all required administration relating to CURA.Liaise with all system users, as well as internal and external RRM Software stakeholders;Develop and maintain RRM CURA training manuals;Provide RRM Software training to users locally and offshore, where required;Generate RRM Systems reports where required for meetings;Develop and maintain a FirstRand RRM Software policy document; • Develop and maintain a process/procedure manual relating to system usage and protocol;• Proactively and timeously manage technical enhancements and /or changes for CURA, testing and proper documentation thereof takes place;Manage CURA relationships group-wide as they relate, and keep abreast of all technical aspects relating to RRM CURA System servers;Manage and monitor milestones set for/set by the Manager, Divisions or Group with regard to all RRM CURA System.Assist with all RRM Systems set-up, implementation and management in the African and offshore subsidiaries Show less

• Senior Business Analyst

  • Jan 2014 - Aug 2015

  Applying Lean Six Sigma to assist with.• Process Maturity drive• All processes and risks signed off.• Provide business ideas and solutions• Tibco Nimbus administration• Manage Nimbus application. Project managing current projects:• Process maturity and optimization drive across certain segments within the bank• Assisting with Nimbus software roll out:• Nimbus upgrade and consolidation of Nimbus• Lean Six Sigma student .• Assisting with multiple projects in Special Projects team.• Including:• Process maturity drive.• • Requirements management, functional decomposition, scoping, prioritization, business process. Show less



Thunderhead

• United Kingdom
• Software Development
• 1 - 100 Employee

• Consultant

  • May 2013 - Dec 2013

  Enterprise application consultant involved in requirements analysis, solution design and implementation in high complexity environments with multiple integration points. I am effective with client, people and technology management. My experience includes high profile customers within Australia, and globally. Most of my clients are primarily within the banking and financial services private sector. Enterprise application consultant involved in requirements analysis, solution design and implementation in high complexity environments with multiple integration points. I am effective with client, people and technology management. My experience includes high profile customers within Australia, and globally. Most of my clients are primarily within the banking and financial services private sector.



CURA Software Solutions

• South Africa
• Software Development
• 1 - 100 Employee

• Account and Project manager

  • Jun 2010 - Apr 2013

  Project manage the projects that I bring in.Developing strategies to keep our existing clients at the forefront of the GRC industry by utilising Cura Risk Management GRC Solutions, and then implementing them.

• Software engineer

  • Jun 2010 - Nov 2012

  • 2nd Line of Contact for day to day Client Queries involving Cura• Provide 2nd line support for all Technical issues, including problems that arise from unaccounted systems issues regarding Cura Software, as well as using MS SQL, xml, tomcat, Aorta, IIS and windows logs for assistance in finding problems which are Cura software specific• Go between for developers and support team• Co-ordinate efforts between testing, development and services teams.• Client Liaison and Client Management regarding Cura Software• Chair weekly regional meetings and discuss Cura Software updates and issues.• Managing of Escalations of day to day Client Queries and Bugs in Cura software• General Troubleshooting relating to Cura software issues• Software Testing- Testing New Cura Software Releases - Testing Bug Fixes in Cura software• Upload Cura Builds to FTP for QA• Salesforce CRM AdministratorSkills:• Cura Software - Assessor - Surveys - Assessor Web Client - Reporting - Methodologies - Internal Audit• RMTrack- Logging calls to development for Cura software cases• SQL - Restoring of Client Cura Databases - Running of SQL Scripts on Cura databases• IIS - Setting up IIS servers • VPN- Setting up and Managing Client VPN’s for Cura administration• SalesForce- Day to day Reporting - Developing reports- Creation of User Accounts- Escalation of Client Queries concerning Cura Show less



Discovery Limited

• South Africa
• Financial Services
• 700 & Above Employee

• Sotware Developer

  • Jun 2008 - May 2010

  Software development Software development