Nathanael De Leon

General Manager at Foundation Education (RTO 22557)
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Brisbane Area, AU

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5.0

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Sharree Marshall

Nate was a great support for me during his time as my manager. His trust in my ability to do my job, and his training in passing along his experiences and knowledge have ensured I’m able to work autonomously as I further my career as a project manager. Thanks Nate!

Heather Smith

Nathanael was a pleasure to work with. He is a great problem solver and co-worker. Nathanael tackled his role with enthusiasm and vigour. He has a bright, positive energy that made talking about schedules and planning all that more enjoyable. His project management skills come highly recommended.

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Credentials

  • AgilePM Practitioner
    APMG International
    Mar, 2018
    - Nov, 2024
  • PRINCE2 Agile® Foundation & Practitioner
    APMG International
    Mar, 2018
    - Nov, 2024
  • PRINCE2® 2017 Practitioner
    AXELOS Global Best Practice
    Mar, 2018
    - Nov, 2024
  • Prince2 Practitioner
    AXELOS Global Best Practice
    Mar, 2018
    - Nov, 2024

Experience

    • Australia
    • Education Administration Programs
    • 1 - 100 Employee
    • General Manager
      • Jul 2022 - Present

      Promoted to General Manager of Corporate Partnerships. Responsibilities include direct oversight over Foundation Group's Industry Field Teams across AIPT and Foundation Education, comprised of three separate departments with over 20 direct reports. Responsible for the forward planning and execution of Industry related strategies to both maintain existing and acquire new marketshare via Corporate Partnerships, contributing to three separate revenue lines.

    • National Head Of Business Development
      • Dec 2020 - Present

      Promoted to Head of Business Development, responsibilities include the strategic planning and management of corporate relations, national BDM and Customer Engagement Teams.

    • Stakeholder Engagement Manager
      • Sep 2020 - Dec 2020

      Engage with Customers, Industry Partners and AIPT/FE to develop and realize specific strategic priorities within each VBU, across group.

    • Australia
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • PMO Manager/Senior Project Manager
      • Mar 2019 - Sep 2020

      I facilitated the role of PMO Manager for a multinational publishing organization, directing the planning and delivery of complex key business projects and the organizations portfolio across the AU, US and Thailand offices. My role requires I lead teams responsible for the production and optimization of multimillion dollar products, to meet State specific bid and RFP requirements. I have been instrumental in developing alignment options, documenting technical product and project plans, facilitating internal and external stakeholder/contractor engagements, completing Multi-Criteria Assessments, and preparing comparative cost estimates for consideration by the client.

    • Principle Project Manager
      • Sep 2018 - Mar 2019

      Provide effective management frameworks for business projects ensuring ORIGO’s PMO production outcomes are delivered on time and within budget whilst remaining aligned with ORIGO’S strategy and vision.

    • Australia
    • Education Management
    • 1 - 100 Employee
    • Senior Project Manager
      • Jul 2015 - Sep 2018

      Addition to Operations Management, I conducted the position of Business Project Manager. It was my objective to drive key project initiatives by working collaboratively across business departments to promote, motivate & ensure the successful delivery of projects.• Identify project scope, make suggestions on improvements & support best practice implementation.• Develop & implement project planning, work plans & activity schedules to meet objectives.• Liaise with Group CEO, CFO & CMO to develop & operationalise key strategies, prioritising tasks to meet project deadlines.• Assist with planning & implementation of Business strategic initiatives, analysing complex problems & developing innovative solutions with a customer/client focus.• Plan, develop & implement multiple projects managing set time frames, to achieve deadlines simultaneously.• Provide consultation for & assist in the development of frameworks for Business Operations policies & procedures • Oversee projects to ensure compliance with relevant Government funding body & legislative requirements & reporting.• Develop & document business cases & facilitate business process workflow design/re-design to allow for operational efficiencies & automations, ensuring smooth transition of project realisations to BAU.• Analyse potential risks & communicate with stakeholders to effectively manage issues, risks, dependencies & changes in project / works scope.• Work with the Executive Team to develop & maintain a workforce, including external contractors, to work effectively, adjusting to multiple & competing dem&s, delivering on all project deadlines.• Direct, coordinate & prioritise administrative activities of set projects concerned with the ongoing management of existing programs.• Draft communication schedules & provide reporting to key stakeholders on project progress, delays & deliverables • Work independently, take initiative, exercise discretion, maintain confidentiality & demonstrate sound judgment

    • Operations Manager
      • Jul 2016 - Nov 2017

      Upon the completion of AIPT and Foundation Eductions Debt Recovery Project, I conducted a final hand over of the Accounts Receivable Department for ongoing management and commenced a role in defining, mapping and re-developing business operation for both RTO's. The position Business Operations Manager was conducted concurrently with my role as Business Project Manager.Key Responsibilities Included: • Manage the Operations Administrator position • Identify loss of revenue through inefficient or manual intensive operational process (Business Process Re-engineering Project)• Develop AIPT Operations Manual (Company process and policy reference manual• Policy and process development – develop all requisite policies and processes pertaining to program delivery • Construct and deliver professional development for industry partners nationwide (Operations Manual, compliance and communications portal)• Deliver administrative support relevant to the ongoing management of all modals • Manage Marketing website location landing page content • Audit and cleanse of AIPT website location landing pages/content (WordPress) • Manage AIPT industry partner accounts

    • Acting Accounts Receivable Manager
      • Dec 2016 - Aug 2017

      Assuming the Accounts Receivable Manager position, my role involved developing an internal Accounts Receivable Department. My primary focus included overseeing the entire process of collecting payments from our company's customers spanning back pre 2014 to date. The main responsibilities for this role included analysis of Invoicing process, handling missed payments and the recruitment and direct management of Eight CO's. The position Accounts Receivable Manager was conducted concurrently with my role as business Project Manager Key Responsibilities Included:• Develop Strategy Brief outlining segmentation of existing debtor ledger to pre-defined parameters and allocation requirements • Automate & Systemise customer allocation to Debtor Team• Develop department Position Descriptions and collections policies to ensure ACCC compliance • Develop Human Resourcing Schedule and Work Breakdown Structure• Develop individual and team KPI’s, specific to ledger strategy parameters, outlining call, contact, conversion and revenue expectations, aligned to business financial forecast • Manage human resource advertisement and recruitment process• Build and maintain strong relationships with external accounts; Zip Money, Credit Solutions and EzyPay. Coordinate and facilitate third party meetings• Develop customer communication materials/schedule and devise systematic approach to communication execution • Develop business debt recovery escalation process• Develop inter departmental operational processes and procedures• Mentor and cross train team members, initiating processes with other departments • Improve daily workflow through process engineering • Coordinate business project and Accounts Receivable department staff meetings, significantly increasing productivity by providing frequent performance reviews and strategic direction • Devise and initiate debtor staff incentive modal to encourage competitiveness and increase staff desire to achieve set KPI's.

    • PMO Manager
      • Jun 2015 - Jul 2016

      Promoted in FY15 to Project Management Office (PMO) Manager, I was tasked with identifying and documenting current business projects, developing PMO strategy and manage into implementation a PMO framework. In addition to heading up the newly formed “Programs/Project Office”, it was my responsibility to create a business suited project management methodology/modal, and provide relevant project management documents, to be utilised by the wider business. The position PMO Manager was conducted concurrently with my role as business Project Manager Key Responsibilities included:• Develop project management methodology and implementation strategy to be adhered to by broader business, to drive the organisation forward• Conduct leadership training on project management methodology • Provide project planning and task management tools/templates • Review existing business projects and provide assistance • Support the planning, development and implementation of new programs via structured project management processes• Promote business focus on Group wide innovation, efficiency and integration• Manage business Project management, and analyse ooerational processes to proactively seek opportunities for efficiency• Assist in defining project scope, make suggestions on improvements and support in formatting best practice implementation• Create and manage relationships and engage in business-wide exposure at all levels• Coordinate project plans to ensure projects run on time and to budget• Assist in facilitating Group wide resources in consultation with departmental heads for efficiency• Continually drive innovation in program development, systems and procedures to promote the integrity and value of the organisation and ensure innovation and quality practices are focused on at all times.

    • Program Manager
      • Sep 2014 - Jun 2015

      Upon Morris Corporation Contract completion I secured a position with The Australian Institute of Personal Trainers and Foundation Education tasked with the responsibility of developing one of three key delivery modals. Within a 12 month period I was promoted to Program Development Manager across all delivery modals, tasked with identifying and developing business operations and processes.Key Responsibilities Included: • Convert AIPT product delivery programs from service centric models to revenue producing• Assist in the development of short and long term objectives and project plans for programs, monitoring progress against these plans, assuring adherence to policies and procedures and evaluate performance• Develop strategy and implement affiliate marketing initiative resulting in a significantly Increase in revenue FY15 through strategy implementation • Assist in the operational development of outbound sales team processes/SOP's • Organise and establish meetings on a regular basis with the State Team and Industry Partners to foster positive relationships and gain feedback on program development and innovation;• Organise programming workshops to address Industry Partner needs and identify relevant program enhancement opportunities• In collaboration with the Training Coordinator and State Managers, developing induction and training programs for Industry Partners;• Develop and execute marketing strategies relevant to industry partner programs and lead generation• Policy and process development – developing all requisite policies and processes pertaining to all programs delivered via the State teams• Administrative requirements – Coordinate with Operations Administrator to deliver administrative support relevant to the ongoing management of Industry Partner programs and operations;

    • Australia
    • Education Administration Programs
    • 1 - 100 Employee
    • Senior Project Manager
      • Jul 2015 - Sep 2018

      During me tenure with AIPT, I also facilitated the role of Project Manager for FE. It was my objective to drive key project initiatives by working collaboratively across business departments to promote, motivate & ensure the successful delivery of projects• Identify project scope, make suggestions on improvements & support best practice implementation.• Develop & implement project planning, work plans & activity schedules to meet objectives.• Liaise with Group CEO, CFO & CMO to develop & operationalise key strategies, prioritising tasks to meet project deadlines.• Assist with planning & implementation of Business strategic initiatives, analysing complex problems & developing innovative solutions with a customer/client focus.• Plan, develop & implement multiple projects managing set time frames, to achieve deadlines simultaneously.• Provide consultation for & assist in the development of frameworks for Business Operations policies & procedures • Oversee projects to ensure compliance with relevant Government funding body & legislative requirements & reporting.• Develop & document business cases & facilitate business process workflow design/re-design to allow for operational efficiencies & automations, ensuring smooth transition of project realisations to BAU.• Analyse potential risks & communicate with stakeholders to effectively manage issues, risks, dependencies & changes in project / works scope.• Work with the Executive Team to develop & maintain a workforce, including external contractors, to work effectively, adjusting to multiple & competing dem&s, delivering on all project deadlines.• Direct, coordinate & prioritise administrative activities of set projects concerned with the ongoing management of existing programs.• Draft communication schedules & provide reporting to key stakeholders on project progress, delays & deliverables • Work independently, take initiative, exercise discretion, maintain confidentiality & demonstrate sound judgment.

    • Project Manager
      • Jul 2013 - Sep 2014

      After completing a 12 month Contract with Steiner Oceanic, I returned to Australia securing a position with Morris Corporation as Health and Lifestyles Program Manager. Key tasks included managing and developing the Health and Lifestyles program for BMA’s South East region flagship accommodation site. Key achievements included overseeing site health and fitness operations, ensure program demands are exceeded at all times and communicate with key stakeholders, constructing on site fitness program proposals/initiatives Key Responsibilities Included: • Manage and mentor onsite HLC’s. Develop health initiatives and network with surrounding mining accommodation villages • Build relationships with surrounding communities both local and indigenous, support local business and liaise with key stakeholders, client and customers• Provide fitness support/advice and arrange activities and events for onsite residents and staff • Promote excellent service and provide innovative program design as per client specification (BMA)• Develop and implement appropriate and effective health interventions for site population (1000 +) • Provide fitness initiatives and programs onsite, as well as support the adherence of healthy lifestyle choices and corrective nutrition among residents and staff• Provide up to date progress reports, and meet monthly KPI’s as per client directives (BMA/Bechtel)• Continually review and develop services offered to ensure suitability and promote participation (Practical examples include the increase of overall resident participation through health initiatives by 30% across 6 month span with a drastic increase in job productivity documented by BMA statistics)• Provide up to date training, research and fitness information to onsite HLC’s • Periodically review all OH&S policies and procedures and ensure all onsite residents and staff adhere to these accordingly

    • Onboard Operations Manager
      • Jun 2012 - Aug 2013

      Advancing from my position as Operations Manager for Zen Catering, I successfully secured a position with Steiner Transoceanic as Fitness Director/International Spokesperson, travelling to the US to embark upon a twelve month contract. Key achievements included staff training strategies to building revenue through the application of Steiner’s’ business model. This included engaging and selling to active and potential customers, organising and coordinating fitness events and classes, staff management and training for professional development. Key Responsibilities Included:Fitness Director/BDM• Ensure on board fitness sales revenue target KPI’s were met• Conduct weekly and monthly practical and theoretical team training on the application of Steiner’s business model, solution sales and client interaction skills. • Daily and weekly scheduling of fitness center classes and seminars as per changing itinerary • Closely monitor and review staff targets during operation to maximise overall productivity• Conduct vessel Facility inspections and develop risk management plans to mitigate employee and client harm • Develop systematic marketing strategies to suit client demographic upon each itinerary change ensuring individual and department revenue is maximised and business financial KPI's are metFitness Spokesperson• In conjunction to directing on board Fitness staff, conduct live presentations and public health seminars • Media appearances: On the daily morning cruise show broadcasted to 2600 passenger staterooms• Guest promotional appearances at live, on-stage entertainment venues such as port and shopping presentations, Game shows and other various events on the cruise ship for up to 1000 guests.

    • Operations Manager
      • Oct 2011 - Jun 2012

      As part of my Diploma in Sport at CSIT & Bachelor of Applied Sciences degree at the University of Queensland, I financed my study through obtaining management positions within the hospitality and health industries. Once graduated, I accepted the position of Assistant Operations Manager for one of Brisbane’s top award winning functions and events companies. Throughout this role, I was actively involved in the planning & execution of all major government, corporate and private events at reputable locations such as GOMA, State Library and Powerhouse. It was through this experience I learned to work autonomously in positions that required a high level of responsibility and management of large staffing teams, meeting client specifications. Key Responsibilities Included: • Monitor hours and overtime expenditure for staff and hire equipment• Direct & oversee functions and events including staff management & scheduling, event planning run sheets and adherence to function specifications• Review inventory, manage procurement budgets & purchase supplies • Ensure daily operations coincide with legislative directives.• Establish a hosting presence at events, managing customer expectations to ensure satisfaction• Manage special-event setups and equipment hire• Utilise industry specific software to plan and monitor event logistical requirements • In conjunction with the head of catering, conduct regular performance reviews, and onsite training • Conduct team meetings prior to event to ensure individual and group expectations are understood and met• Communicate with client, liaise with back and front of house staff, managing specified function time frames

Education

  • APMG International
    AgilePM Practitioner, Project Management
    2018 - 2018
  • Axelos
    Prince2 Practitioner, Project Management
    2018 - 2018
  • Foundation Education
    Diploma in Project Management, Project Management
    2017 - 2017
  • The Australian Institute of Personal Trainers
    Certificate IV in Training and Assessment, Educational Assessment, Testing, and Measurement
    2016 - 2016
  • The University of Queensland
    Bachelor of Applied Science - BASc, Cardiac Science
    2007 - 2011
  • TAFE Queensland East Coast
    Diploma, Sports and Exercise
    2004 - 2006

Community

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