Ezra Chisale

Smartguard IT Support Technician at CAP Security
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA

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Great working skills

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Credentials

  • Programming Foundations: Object-Oriented Design
    LinkedIn
    Jul, 2023
    - Nov, 2024
  • Windows 10 for IT Support: Advanced Troubleshooting
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • MikroTik Certified Network Associate
    Udemy
    Apr, 2023
    - Nov, 2024
  • Python Essentials 1
    Cisco
    Aug, 2022
    - Nov, 2024
  • Impro Level 1 Portal Hardware and Optimum Cabling
    Impro Technologies
    Mar, 2022
    - Nov, 2024
  • Networking Essentials
    Cisco
    Jan, 2022
    - Nov, 2024
  • Artificial Intelligence V2
    IBM
    Dec, 2021
    - Nov, 2024
  • Cybersecurity Practises for Industrial Control Systems
    Cybersecurity and Infrastructure Security Agency
    Dec, 2021
    - Nov, 2024
  • Big Data Foundations - Level 1
    IBM
    Nov, 2021
    - Nov, 2024
  • Hadoop Foundations - Level 1
    IBM
    Nov, 2021
    - Nov, 2024
  • Network fundamentals
    Charles Sturt University
    Nov, 2021
    - Nov, 2024
  • Pentesting
    Charles Sturt University
    Sep, 2021
    - Nov, 2024
  • Introduction to Cybersecurity
    Cisco
    Sep, 2020
    - Nov, 2024
  • CompTIA Network+
    IT Academy - School
    Oct, 2017
    - Nov, 2024
  • CompTIA A+
    IT Academy - School
    Jun, 2017
    - Nov, 2024
  • Grandstream Certified Specialist
    Grandstream Networks
    Sep, 2022
    - Nov, 2024
  • HCIA Cloud Computing
    Huawei
    Jun, 2021
    - Nov, 2024
  • Impro Level 2 Portal Pro Software and Hardware Configuration
    Impro Technologies
    Mar, 2022
    - Nov, 2024
  • Fortinet Network Security Expert Level 2: Certified Associate
    Fortinet
    Apr, 2020
    - Nov, 2024

Experience

    • Security and Investigations
    • 1 - 100 Employee
    • Smartguard IT Support Technician
      • Mar 2023 - Present

      • Booking and managing work orders • Assisting technical teams (Including but not limited to: ensuring new hardware the teams install is functioning correctly, Assembly of Servers, Configuration of sites and maintenance orders and remote troubleshooting) • Management and monitoring of site uptime. • Pro-Active Maintenance of servers. • Assist the Command Centre with troubleshooting issues. • CCTV setup and site integration. • Running monthly as well as daily reports with 99% accuracy per day/week/month • Assisting with remote troubleshooting after hours as per a pre-defined roster Show less

    • South Africa
    • Security Systems Services
    • 1 - 100 Employee
    • Junior IT Technician
      • Mar 2021 - Mar 2023

      Responsibility: Duties include installation and commissioning of new systems as well as fault finding and maintenance of existing systems. Troubleshooting onsite faults on Analog/IP CCTV systems. Quoting on new and existing Analog/IP CCTV systems. Installation of Analog/IP CCTV systems. Commissioning and handover of systems to clients. Remote viewing, offsite monitoring and DNS account setup. Basic network configuration, IP setup and addressing. Basic setup of wired and wireless networks. Installation and commissioning of video distribution to multiple monitors. Installation of Hikvision intercoms and intergration Installation of Access Control and Time/Attendence Systems namely Zkteco,Hikvision,Securipod,Impro etc Networking electrical fence energizers for remote management Show less

    • South Africa
    • Security and Investigations
    • 1 - 100 Employee
    • Security Technician
      • Jun 2015 - Mar 2021

      Responsibility: Duties include installation and commissioning of new systems as well as fault finding and maintenance of existing systems. Troubleshooting onsite faults on Analog/IP CCTV systems. Quoting on new and existing Analog/IP CCTV systems. Installation of Analog/IP CCTV systems. Commissioning and handover of systems to clients. Remote viewing, offsite monitoring and DNS account setup. Basic network configuration, IP setup and addressing. Basic setup of wired and wireless networks. Installation and commissioning of video distribution to multiple monitors. Installation of Hikvision intercoms and intergration Installation of Access Control and Time/Attendence Systems namely Zkteco,Hikvision,Securipod,Impro etc Networking electrical fence energizers for remote management Show less

Education

  • IU International University of Applied Sciences
    Bachelor of Science - BSc, Computer Science
    2023 - 2027
  • CS50
    Introduction to Computer Science
    2022 - 2023
  • Alx_africa
    Software Engineering
    2022 - 2023
  • IT Academy - School
    Comptia A+,N+ and CCNA
    2017 - 2017
  • Emcee Colloge
    Sciences
    2010 - 2011

Community

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