Experience

Fire Equipment Incorporated

• United States
• Facilities Services
• 1 - 100 Employee

• Human Resources Director

  • Sep 2023 - 4 months

  Medford, Massachusetts, United States



Parallel

• United States
• Wellness and Fitness Services
• 200 - 300 Employee

• Human Resources Director

  • 2022 - Mar 2023

  Key accomplishments: ● Developed productive work culture by coaching cross-functional teams on performance management, discipline, employee relations, and bench planning. ● Drafted HR Department’s Annual Operating Plan for the year, outlining key strategic goals and objectives to provide a framework for day-to-day operations. ● Empowered HR Team to lend experience and talents in operations and marketing to support the company’s overall business objectives. ● Forged positive… Show more Key accomplishments: ● Developed productive work culture by coaching cross-functional teams on performance management, discipline, employee relations, and bench planning. ● Drafted HR Department’s Annual Operating Plan for the year, outlining key strategic goals and objectives to provide a framework for day-to-day operations. ● Empowered HR Team to lend experience and talents in operations and marketing to support the company’s overall business objectives. ● Forged positive labor relations with Union associates and participated in multiple grievance procedures, helping to resolve all matters without going to arbitration. ● Updated Employee Manual in conjunction with HR Leadership across the enterprise and oversaw final review and edits prior to publishing. ● Increased employee morale through on-site presence, impartial investigations, and employee relations initiatives, including Culture Committees and contests.

• Senior Human Resources Manager

  • 2021 - 2022

  Brookline, Massachusetts, United States



Couto Management Group, LLC

• Director of Human Resources

  • 2000 - 2021

  Key accomplishments: ● Grew HR Department from ground up as company expanded from 12 locations to 75 over course of 21 years. ● Managed all human resources aspects of numerous mergers and acquisitions, with the largest acquisition involving the addition of 21 new locations to portfolio, effectively increasing size by more than twofold. ● Reduced claim frequency and cut premiums by working with insurance companies to review claims for worker's compensation and general liability;… Show more Key accomplishments: ● Grew HR Department from ground up as company expanded from 12 locations to 75 over course of 21 years. ● Managed all human resources aspects of numerous mergers and acquisitions, with the largest acquisition involving the addition of 21 new locations to portfolio, effectively increasing size by more than twofold. ● Reduced claim frequency and cut premiums by working with insurance companies to review claims for worker's compensation and general liability; trained staff on safety procedures and risk avoidance. ● Invited to serve as a panelist at the annual national Dunkin’ conference to share best practices in onboarding. ● Managed a large budget for annual donations and sponsorships for local community groups and increased employee engagement through company's charitable giving program. ● Facilitated international cultural exchange programs for hundreds of students across multiple seasonal locations. Show less



Cape Cod Distributors & Medford CPL, Inc.

• Human Resources Consultant

  • 2000 - 2021



Stax - a global strategy consulting firm

• United States
• Business Consulting and Services
• 200 - 300 Employee

• Research Associate

  • 1999 - 2000