Experience

Illinois Department of Human Services

• Government Administration
• 700 & Above Employee

• Human Services Caseworker

  • Dec 2018 - Present

  Perform professional casework activities in providing public assistance services available from the Department of Human Services as well as auxiliary state, local and federal programs. Explain eligibility criteria and requirements for public assistance programs. Collect customer data and determine eligibility. Discuss the customer's goals and participation levels. Assess the customer's skills and evaluates their ability to obtain and retain employment; make appropriate referrals to other DHS programs, state services or local private services to verify customer receives available benefits. Complete case documentation, respond to electronic correspondence and make entries into automated computer systems.

• Social Services Career Trainee

  • Dec 2017 - Dec 2018

  Received on the job training to develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as Aid to Families with Dependent Children including earned income cases, Medical Assistance No Grant (MANG) including spend down cases, Aid to the Aged, Blind, and Disabled (AABD), Group Care, Food Stamps or other cases. Learned to explain work incentive programs and to encourage customer participation. Learned to assist customers in resolving problems that interfere with work or educational opportunities.



Inspirational Perspective Publishing, LLC

• Book and Periodical Publishing
• 1 - 100 Employee

• Director of Creative Services

  • Aug 2016 - Dec 2018

  Edited Inspirational Perspective with Linal Harris radio show that airs on WVON 1690 AM for new podcast creation. Managed Inspirational Perspective Facebook account to encourage growth. Held weekly creative design meetings with leader of Inspirational Perspective to discuss vision and implementation. Hosted Inspirational Perspective radio show on WVON 1690 AM when main host was unavailable. Edited Inspirational Perspective with Linal Harris radio show that airs on WVON 1690 AM for new podcast creation. Managed Inspirational Perspective Facebook account to encourage growth. Held weekly creative design meetings with leader of Inspirational Perspective to discuss vision and implementation. Hosted Inspirational Perspective radio show on WVON 1690 AM when main host was unavailable.



Macy's

• United States
• Retail
• 700 & Above Employee

• Jewelry Sales Associate

  • Nov 2015 - Mar 2017

  Determined customer’s needs by engaging them with Macy’s products and services. Assisted customers who were using their devices, or Macy’s, to shop and research products. Determined customer’s needs by engaging them with Macy’s products and services. Assisted customers who were using their devices, or Macy’s, to shop and research products.



Andrews University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Assistant - Leadership Department

  • Jan 2014 - Dec 2014

  Managed social media accounts and generated increased presence on Facebook and Twitter for department. Maintained Outlook calendar including conferences, meetings, and events for multiple professors in the department. Managed Leadership Department’s section of the campus book The Bulletin, showcasing updated course information; used Acalog, internal software, to update course credit information and description.

• Graduate Assistant - Communications Department

  • Oct 2012 - Dec 2013

  Directed television shoot and performed video editing for show called Scriptural Pursuit. Served as floor director and operated camera for 20+ episodes for a show called Sabbath School U; periodically invited to serve as a guest for certain episodes. Recruited volunteers to form 8-10 team members to produce weekly show; devised strategic mechanisms to retain volunteer base for consistency in delivering flawless television production. Compiled research in preparation for professor's conference at the Broadcast Education Association.

• Photographer/Writer

  • Aug 2012 - Dec 2012

  Photographed fashion forward students to contribute to fashion section of the Student Movement Newspaper. Wrote 15-20 creative and engaging editorials in the Perspectives section of the newspaper.



Andrews University

• United States
• Higher Education
• 700 & Above Employee

• AUSA Student Services Director

  • Aug 2011 - May 2012

  Initiated and led wide ranging activities to increase student morale including organizing buses to allow students access to off campus venues. Initiated and led wide ranging activities to increase student morale including organizing buses to allow students access to off campus venues.