Experience

MacPeople Oy

• Finland
• Retail
• 1 - 100 Employee

• Marketing Manager

  • Jan 2022 - Present



Jokerit Hockey Club

• Marketing & Events

  • May 2018 - Jan 2022

• Partnerships Manager

  • Apr 2016 - May 2018



SOK

• Indonesia
• Graphic Design

• Master's Thesis Worker

  • Mar 2015 - Nov 2015

  A case study about factors that influence Finnish employees' perceptions of attractiveness of international or expatriate assignments in S Group's subsidiaries in Russia and Baltic countries.Grade 5/5 A case study about factors that influence Finnish employees' perceptions of attractiveness of international or expatriate assignments in S Group's subsidiaries in Russia and Baltic countries.Grade 5/5



Kemira

• Finland
• Chemical Manufacturing
• 700 & Above Employee

• Customer Service Representative (SCM), Export

  • Jul 2015 - Oct 2015

  I was asked to return to Kemira's export department to handle deliveries and shipments which had become part of company's portfolio after acquiring Akzonobel pulp and paper chemical business in Finland and Europe. My main duties included order processing, transportation booking, cooperation with customers as well as internal and external stakeholders. I was asked to return to Kemira's export department to handle deliveries and shipments which had become part of company's portfolio after acquiring Akzonobel pulp and paper chemical business in Finland and Europe. My main duties included order processing, transportation booking, cooperation with customers as well as internal and external stakeholders.



Hok-Elanto

• Finland
• Retail
• 400 - 500 Employee

• Part-time Salesman, S-Market

  • Dec 2004 - Jun 2015

  Strong customer service background since 2004. Familiar with all tasks in supermarket from cashier till shift manager. Strong customer service background since 2004. Familiar with all tasks in supermarket from cashier till shift manager.

• Customer Service Representative (SCM), Russia & CIS

  • May 2014 - Sep 2014

  Work in Russian team included a range variety of different tasks because the team was responsible for all Kemira's export from Finland to Russia and CIS countries. Team's main task was to take care of the whole export process from ordering and transportation planning to export clearance and invoice documentation for Russian B2B-customers.I was in charge of daily operative logistics for few particular bulk chemical products form 4 different plants in Finland. I registered and processed the orders in SAP, organized transportations, created export documents and coordinated that freights were delivered to Russia on schedule. The tasks also included a lot of daily communication with Russian customers (in Russian) as well as internal planning with sales department and production facilities in Finland.

• Project Worker

  • May 2013 - Aug 2013

  I worked whole summer as a Project Worker at Finnish super- and hypermarket chain Prisma's office in St. Petersburg, Russia. My daily working language was Russian and my main tasks were to participate in various projects during the summer. - Supervised the age limit surveillance project and reported the results to Head of Customer Service- Analyzed profitability of different product groups to help future assortment planning- Involved in loyalty system development planning and budgeting- Participated in customer experience projects (product information & feedback system planning)- Assisted marketing department with marketing campaigns and catalogues



Tryg

• Denmark
• Insurance
• 700 & Above Employee

• Financial Assistant

  • Oct 2012 - Jan 2013

  I registered all collections of the Finnish subsidiary. I also did accounting and financial reporting to the heads of department with SAP and Excel.

• Claims Handler

  • Jun 2012 - Oct 2012

  My responsibilities included a lot of quick individual decisions about the coverability of customers’ losses. The task included a lot of communication with customers via e-mail and phone.

• Insurance Specialist

  • Jun 2011 - Jun 2012

  I worked as part of the car insurance handler team which was very good introduction to insurance business and special IT systems. Tasks included bonus calculations, salesmen support and sometimes cooperation with other insurance companies and inspection officers.