Business Development Executive

• Mar 2023 - Present

Customer Service Representative

• Nov 2021 - Aug 2022

Facilitated the Ladbrokes Safe Bet Policy by effectively communicating with customers. Accomplished my daily tasks in a timely manner and supported my colleagues with their work when possible. Facilitated the Ladbrokes Safe Bet Policy by effectively communicating with customers. Accomplished my daily tasks in a timely manner and supported my colleagues with their work when possible.

Graduate Marketing Consultant: MSc Marketing Practice Track case project

• Jun 2022 - Jul 2022

I worked as part of a team of five on a relaunch of an IBM product, ‘IBM Academic Initiative’. This was an assessed part of our MSc Marketing course. My main responsibilities were: -Market Trends: I undertook a complete analysis of the market, analysing the online learning industry trends and consumer behavioural trends. -Promotional Strategies: I made recommendations on how the reach of the product can be increased through an interesting Social VR platform. -Account Management: During the 4-week assignment I was the primary contact between our team and the IBM associates. I was responsible for ensuring we met the client’s brief and delivered the project on time. -Project Management: we worked to a tight deadline (4 weeks from inception to recommendations so it was essential to have a realistic project plan and to maintain regular client and team communication to ensure the deliverables were achieved on time. -Target Orientation: Recommendations made as a part of the project have been approved and awaits implementation Show less

Social Media Marketing Intern

• Jan 2020 - Feb 2021

Understood the client’s needs and delivered a social media campaign working closely with the creative team. Delivered a successful campaign for the client which increased their social media engagement by 280%. Understood the client’s needs and delivered a social media campaign working closely with the creative team. Delivered a successful campaign for the client which increased their social media engagement by 280%.

Business Development Representative

• Jul 2020 - Dec 2020

Mastered in MS Suite to run sales campaigns and increase exposure to the brand. Communicated with customers post workshops about the products, crossed sales targets by 20%. Headed the Marketing campaign for schools going online in the first term. Mastered in MS Suite to run sales campaigns and increase exposure to the brand. Communicated with customers post workshops about the products, crossed sales targets by 20%. Headed the Marketing campaign for schools going online in the first term.

Social Media Marketing Intern

• Dec 2019 - Feb 2020

Collaborated with the manager and team to work on the development and implementation of new social media plans in order to attract new customers and increase brand awareness. Scheduled and maintained a daily and monthly content calendar. Collaborated with the manager and team to work on the development and implementation of new social media plans in order to attract new customers and increase brand awareness. Scheduled and maintained a daily and monthly content calendar.