Chief Executive Officer

• Aug 2023 - Present

COO

• Oct 2021 - Aug 2023

Chief Operating Officer

• Nov 2019 - Sep 2021

Administrative Director of Care Network

• 2016 - 2019

▹ Hired into a newly created executive position to establish a foundation for struggling regional Accountable Care Organization (ACO) with 6 regional hospitals and 70 employed healthcare providers. ▹ Oversaw hospital operations supporting initiatives consistent with ACO outcomes, including coordination of care and reducing readmissions. Built and strengthened relationships with affiliated hospitals. ▹ Established and led a multifunctional team to create a state-of-the-art… Show more ▹ Hired into a newly created executive position to establish a foundation for struggling regional Accountable Care Organization (ACO) with 6 regional hospitals and 70 employed healthcare providers. ▹ Oversaw hospital operations supporting initiatives consistent with ACO outcomes, including coordination of care and reducing readmissions. Built and strengthened relationships with affiliated hospitals. ▹ Established and led a multifunctional team to create a state-of-the-art operations center using enhancements in the EMR system and other technology to bring vision to reality. ▹ Led successful acquisition and operationalization of a multi-site oncology service line with $100M annual revenue and converted to a hospital-provider-based outpatient department. Show less ▹ Hired into a newly created executive position to establish a foundation for struggling regional Accountable Care Organization (ACO) with 6 regional hospitals and 70 employed healthcare providers. ▹ Oversaw hospital operations supporting initiatives consistent with ACO outcomes, including coordination of care and reducing readmissions. Built and strengthened relationships with affiliated hospitals. ▹ Established and led a multifunctional team to create a state-of-the-art… Show more ▹ Hired into a newly created executive position to establish a foundation for struggling regional Accountable Care Organization (ACO) with 6 regional hospitals and 70 employed healthcare providers. ▹ Oversaw hospital operations supporting initiatives consistent with ACO outcomes, including coordination of care and reducing readmissions. Built and strengthened relationships with affiliated hospitals. ▹ Established and led a multifunctional team to create a state-of-the-art operations center using enhancements in the EMR system and other technology to bring vision to reality. ▹ Led successful acquisition and operationalization of a multi-site oncology service line with $100M annual revenue and converted to a hospital-provider-based outpatient department. Show less

Executive Healthcare Consultant/Lean Advisor

• 2014 - 2016

▹ Brought on board to help hospitals increase market share and physician/patient satisfaction through creation of work processes and systems responsive to customers’ needs. ▹ Demonstrated interrelationship of medical and administrative services expertise; employed Lean and Change Acceleration tools to streamline program access and improve processes to maximize delivery of quality healthcare services. ▹ Worked closely with hospital CEOs, physicians, facility managers, and their… Show more ▹ Brought on board to help hospitals increase market share and physician/patient satisfaction through creation of work processes and systems responsive to customers’ needs. ▹ Demonstrated interrelationship of medical and administrative services expertise; employed Lean and Change Acceleration tools to streamline program access and improve processes to maximize delivery of quality healthcare services. ▹ Worked closely with hospital CEOs, physicians, facility managers, and their teams to analyze administrative, clinical, and service activities to coordinate improvements that increase effectiveness of services. Show less ▹ Brought on board to help hospitals increase market share and physician/patient satisfaction through creation of work processes and systems responsive to customers’ needs. ▹ Demonstrated interrelationship of medical and administrative services expertise; employed Lean and Change Acceleration tools to streamline program access and improve processes to maximize delivery of quality healthcare services. ▹ Worked closely with hospital CEOs, physicians, facility managers, and their… Show more ▹ Brought on board to help hospitals increase market share and physician/patient satisfaction through creation of work processes and systems responsive to customers’ needs. ▹ Demonstrated interrelationship of medical and administrative services expertise; employed Lean and Change Acceleration tools to streamline program access and improve processes to maximize delivery of quality healthcare services. ▹ Worked closely with hospital CEOs, physicians, facility managers, and their teams to analyze administrative, clinical, and service activities to coordinate improvements that increase effectiveness of services. Show less

System Director of Service Line Administration

• 1996 - 2014

▹ Executive-level role, overseeing 16 department directors with 400 staff-level positions and providing administrative operational support across 3 hospitals with 391 inpatient beds, multiple service lines, and support departments. Served on the healthcare system senior leadership team. ▹ Collaborated with fellow system executives to establish patient satisfaction performance goals, develop budgets and staffing forecasts, introduce strategies to eliminate non-value-added activities, and… Show more ▹ Executive-level role, overseeing 16 department directors with 400 staff-level positions and providing administrative operational support across 3 hospitals with 391 inpatient beds, multiple service lines, and support departments. Served on the healthcare system senior leadership team. ▹ Collaborated with fellow system executives to establish patient satisfaction performance goals, develop budgets and staffing forecasts, introduce strategies to eliminate non-value-added activities, and improve patient experience and quality outcomes throughout the healthcare system. ▹ Directed compliance with state, federal, Joint Commission, and governmental regulatory requirements at hospitals and offsite locations. Prior roles: - Assistant Administrator- Herrin Hospital - Administrative Director - Herrin Hospital; Miners Memorial Health Center - Director of Human Resources Show less ▹ Executive-level role, overseeing 16 department directors with 400 staff-level positions and providing administrative operational support across 3 hospitals with 391 inpatient beds, multiple service lines, and support departments. Served on the healthcare system senior leadership team. ▹ Collaborated with fellow system executives to establish patient satisfaction performance goals, develop budgets and staffing forecasts, introduce strategies to eliminate non-value-added activities, and… Show more ▹ Executive-level role, overseeing 16 department directors with 400 staff-level positions and providing administrative operational support across 3 hospitals with 391 inpatient beds, multiple service lines, and support departments. Served on the healthcare system senior leadership team. ▹ Collaborated with fellow system executives to establish patient satisfaction performance goals, develop budgets and staffing forecasts, introduce strategies to eliminate non-value-added activities, and improve patient experience and quality outcomes throughout the healthcare system. ▹ Directed compliance with state, federal, Joint Commission, and governmental regulatory requirements at hospitals and offsite locations. Prior roles: - Assistant Administrator- Herrin Hospital - Administrative Director - Herrin Hospital; Miners Memorial Health Center - Director of Human Resources Show less