Hamilton Keola

Specialist, Loyalty and Customer Insights at FCH Enterprises, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Honolulu, Hawaii, United States, US

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Experience

    • United States
    • Food & Beverages
    • 100 - 200 Employee
    • Specialist, Loyalty and Customer Insights
      • Sep 2022 - Present

      - In partnership with Digital Strategies team, launch monthly promotional campaigns and portfolio of 25+ segmented and automated offers to customers in the Zippy’s app (exceeding Executive committee's Q2 goal to deploy six behaviorally triggered offers) - Manage day-to-day of 100k+ Zipster Rewards program loyalty members and work in tangent with IT to provide solutions - In partnership with Digital Strategies team, launch monthly promotional campaigns and portfolio of 25+ segmented and automated offers to customers in the Zippy’s app (exceeding Executive committee's Q2 goal to deploy six behaviorally triggered offers) - Manage day-to-day of 100k+ Zipster Rewards program loyalty members and work in tangent with IT to provide solutions

    • Airlines and Aviation
    • 700 & Above Employee
    • Digital Content Intern
      • Jun 2022 - Sep 2022

      - Tested experiential content in launch of new TikTok channel and reported a successful 600k+ impressions and 10.8% engagement rate for executive team's pilot initiative - Coordinated and captured inter-island travel shoots in support of a global digital outreach of 1 million+ followers - In partnership with Redefined Media, provided supplemental photography and talent for 2022 Holoholo Challenge campaign - Tested experiential content in launch of new TikTok channel and reported a successful 600k+ impressions and 10.8% engagement rate for executive team's pilot initiative - Coordinated and captured inter-island travel shoots in support of a global digital outreach of 1 million+ followers - In partnership with Redefined Media, provided supplemental photography and talent for 2022 Holoholo Challenge campaign

    • United States
    • Higher Education
    • 700 & Above Employee
    • Photographer, Marketing Communications
      • Oct 2021 - Jun 2022

    • Creative Content Assistant, Athletic Communications
      • Oct 2021 - Mar 2022

    • United States
    • Retail
    • 300 - 400 Employee
    • Content Marketing Intern
      • Jun 2021 - Aug 2021

      - Curated evergreen automotive social content for Toyota, Lexus, and Subaru Hawaii brands - Led creative direction and collaborated with in-house content creators for Toyota Hawaii x Jasper Wong's Summer Tribes Event media coverage - Prototyped elevated chat service for employees on existing company website - Curated evergreen automotive social content for Toyota, Lexus, and Subaru Hawaii brands - Led creative direction and collaborated with in-house content creators for Toyota Hawaii x Jasper Wong's Summer Tribes Event media coverage - Prototyped elevated chat service for employees on existing company website

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Social Media Intern
      • Jan 2021 - Mar 2021

      - Designed promotional event graphics and nominee social postings for Hawaii Venture Capitalist Awards 2021 - Filmed Central Pacific Bank, Hawaii Investment Ready, and Blue Startups sponsor speeches - Designed promotional event graphics and nominee social postings for Hawaii Venture Capitalist Awards 2021 - Filmed Central Pacific Bank, Hawaii Investment Ready, and Blue Startups sponsor speeches

Education

  • Albers School of Business and Economics at Seattle University
    B.A. Business Administration, Marketing Management
    2018 - 2022
  • Kamehameha Schools
    High School Honors Diploma
    2014 - 2018

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