Brandon Newsome

Monitoring Experience Supervisor at SimpliSafe
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Contact Information
us****@****om
(386) 825-5501
Location
Chesterfield, Virginia, United States, US
Languages
  • Spanish -

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Experience

    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Monitoring Experience Supervisor
      • Jul 2022 - Present

    • United States
    • Environmental Services
    • 700 & Above Employee
    • Customer Service Supervisor
      • Nov 2020 - Jul 2022

    • Broker Rep
      • Jan 2020 - Nov 2020

    • United States
    • Sporting Goods
    • 700 & Above Employee
    • Marketing and Merchandising Specialist
      • May 2018 - May 2022

      Increase customer traffic both in-store and digitally through planning, designing and implementing strategic marketing and merchandising techniques. - Run weekly merchandising numbers to identify key products for stock keeping purposes and place orders with various vendors to maintain proper live inventory - Develop and build weekly programs and advertisements for online customer engagement to increase digital (i.e. Facebook, Instagram, Twitter) viewership and drive traffic to the store - Created and run BikeBeat's “New Bike Day” promo, celebrating a customer's favorite moment after they've purchased their new bike, sharing their experience through social media channels - Assist mechanics with various tasks during periodic downtime to alleviate their backlog of work orders - Created and drive interest for the “Get to Know Your Bike” workshop, providing customers with introductory knowledge on proper bike maintenance Show less

  • BayDisposal
    • Norfolk, Virginia
    • Account Executive
      • Sep 2018 - Jan 2020

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Manager, Development
      • Aug 2016 - Mar 2018

      Grew interest and raised awareness about diabetes through strategic marketing methods and building key community relationships around the Hampton Roads region. -Created and maintained key relationships with supporters, providing information and updates on how their donation was being used and major developments in the medical community on diabetes research -Oversaw all ADA Hampton Roads website and social media accounts and content to steward community interest, while providing guidance to those living with diabetes -Developed, from concept to final product, print and digital media newsletters, posters, placecards, post cards and other copy to expand brand recognition in the community and drive participant and fundraising interst to the Association and its events -Tracked and analyzed SEO and UGC traffic to local Association social media platforms, logging growth through CRM -Built, coached and stewarded corporate and Family/Friends teams to assist them in implementing best practices in recruiting, fundraising and volunteering for ADA Key Events – Tour de Cure bike ride and Step Out: Walk to Stop Diabetes -Headed up ADA Key Event logistics to ensure all aspects of events are taken care of from volunteers, securing rest stops, city permits, insurance, etc -Maintained and grew $1,000,000 portfolio from key Corporate and Individual donors Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Sr Frontline Specialist
      • Dec 2014 - Aug 2016

      Developed and implemented programs to train Customer Service Representatives in effectively assisting Capital One credit card account holders; providing agents with the knowledge, understanding and tools they need to leverage the best possible customer experience possible through continuous training. -Provided guidance and made management decisions on behalf of Capital One to allow Customer Service Representatives (CSRs) to assist Capital One cardholders with any issue that arose -Created and implemented Digital Task Force to educate CSRs on Capital One's digital products, how to talk digital with customers and ways to promote digital products to make life simpler for customers -Trained newly hired CSRs through their first two weeks of fielding customer calls, following their month long classroom training on proper customer service and Capital One policies -Stepped in as Compliance Officer to train CSRs on industry and company policy changes to ensure Capital One stayed in compliance with the new regulations, avoiding any monetary penalties to the company -Chosen to the Capital One Chesapeake Future Leadership Training Committee where we underwent leadership and management training to be placed in managerial roles Show less

    • Broadcast Media Production and Distribution
    • 100 - 200 Employee
    • Full-Time Dayside Production Assistant
      • Aug 2011 - Dec 2014

      Assisted in the daily production operations of WVEC-TV's Dayside and Noon newscasts to provide fast, accurate and informative local and national news programming for the Hampton Roads region.-Head Production Assistant and main audio operator for all Dayside productions including news, talk shows, live production and commercial spots-Social Media Development – provide social media platform support to develop and implement goals for on-air talent's ability to reach viewers beyond the screen; maintain daily online updates of weather and news for social media viewers-Project Management – formed joint sales/production task force to create and develop Hampton Roads Happenings, an interview format show that allows local businesses to reach out to wider markets and improve their sales; on of the highest grossing projects for WVEC-TV-Production crew member and audio operator for area parades aired live and sponsored by WVEC-TV-Design, build, proofread and edit graphics for live and taped productions providing accurate information enhancing the visual product Show less

    • Part-Time Nightside Production Assistant
      • Apr 2011 - Aug 2011

    • Freelance Production Assistant
      • Jul 2010 - Apr 2011

    • Production News Intern
      • Jun 2009 - Aug 2009

      Assisted in the operations of The Golf Channel's "Golf Central" news programming to create a quality, informative broadcast for the golfing community. Logged golf tournaments into the Avid Media Browser system and clipped shots while logging to use for future highlights Developed highlights for Golf Central shows using clips from the logs Created in-bumps and out-bumps for Golf Central to set the scene for future slugs in the broadcast Melted and dubbed tapes to help consolidate the footage and b-roll that came in from live taping at tournaments Filled out shot sheets and cut sheets for the anchors, producers, and directors to use Created b-roll melts to mail out to on-site reporters Show less

    • Station Manager
      • Aug 2006 - May 2007

      Operated and maintained a college-based radio station, advising managers and DJs to produce a quality product for the listeners in the Winston-Salem area.Ran weekly Managers meetings to produce future plans and operations and ran weekly DJ meetings to discuss news, opportunities, and future plansCreated and chaired a committee of former WAKE Executive Staff and current Executive Staff to develop the status of the station, the direction, and the needs to improve and progressSuccessfully lobbied the Student Funds Committee for an additional $4000 in funds to replace outdated equipment and to improve the appeal and performance of the stationCreated and chaired a committee that developed and organized ideas for one of the most successful concerts in the station's Show less

    • DJ
      • Aug 2005 - May 2007

      Ran my own radio show for two hours a week, Wednesday nights from 9PM-11PM.

    • Business Manager
      • Dec 2005 - May 2006

      Recorded the station's business transactions to maintain a successful budgetCreated and chaired a committee to develop and carry out fund-raising ideasAnalyzed the previous budget to create a more successful and flexible budget for the following year

    • United States
    • Retail
    • 700 & Above Employee
    • Brand Sales Lead
      • Aug 2005 - May 2007

      Started out as an associate and moved up to Brand Sales Lead. As BSL, I managed the associates on the floor, was keyed into the system, opened in the morning, and closed at nights including counting down the registers. Started out as an associate and moved up to Brand Sales Lead. As BSL, I managed the associates on the floor, was keyed into the system, opened in the morning, and closed at nights including counting down the registers.

    • Production Intern
      • May 2006 - Aug 2006

      Responsible for the administrative tasks that allowed the weekday morning show, "Charlotte Talks" to operate smoothly.Prepared and oversaw the operations of the studio to allow the host a smooth and educationally entertaining showUpdated the "Charlotte Talks" section of the website to keep up with current events

    • Technician Intern
      • May 2006 - Aug 2006

      Responsible for assisting the Technical Director in operating, maintaining, and repairing the radio station's equipment.Studied, maintained, and repaired the equipment used to produce the station's FM signal, as well as the relatively innovative digital equipment replacing the RF band, converting the station to the digital HD signalTook part in field work that consisted of deconstructing one of the radio station's former signal relay towers and maintaining the station's primary signal relay tower Show less

Education

  • Wake Forest University
    BA, Communication - Media Rhetoric, Minor in Film Studies
    2003 - 2008

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