Terresa Aitken
Head of Delivery at Leith- Claim this Profile
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Topline Score
Bio
Craig McPheat
No idea where to start with this one... Terresa is a star. I dunno what it is with Signal, I tend to get the best of the best across account / tech / ux / project... T is amazing, our mother hen! From budgets to admin to Jira to coaching to unblocking things, you name it T is on it. Her can-do attitude keeps the team going, and she's always pragmatic in helping find solutions to seemingly impossible problems! Thank you so much for being awesome Terresa. Your ninja delivery skills are invaluable and I wouldn't hesitate to recommend you for senior delivery roles.
Grady Lee
Terresa was the go-to person during the development, design and launch of our global CRM system. She was primarily responsible for handling me, which at times I am sure was a challenge. She was always available to walk me through what I needed, pushed her team where needed and outlined expectations along the way. She was able to handle it all with a great attitude and never took herself to seriously - which can seem like a lost art. I highly recommender her work.
Craig McPheat
No idea where to start with this one... Terresa is a star. I dunno what it is with Signal, I tend to get the best of the best across account / tech / ux / project... T is amazing, our mother hen! From budgets to admin to Jira to coaching to unblocking things, you name it T is on it. Her can-do attitude keeps the team going, and she's always pragmatic in helping find solutions to seemingly impossible problems! Thank you so much for being awesome Terresa. Your ninja delivery skills are invaluable and I wouldn't hesitate to recommend you for senior delivery roles.
Grady Lee
Terresa was the go-to person during the development, design and launch of our global CRM system. She was primarily responsible for handling me, which at times I am sure was a challenge. She was always available to walk me through what I needed, pushed her team where needed and outlined expectations along the way. She was able to handle it all with a great attitude and never took herself to seriously - which can seem like a lost art. I highly recommender her work.
Craig McPheat
No idea where to start with this one... Terresa is a star. I dunno what it is with Signal, I tend to get the best of the best across account / tech / ux / project... T is amazing, our mother hen! From budgets to admin to Jira to coaching to unblocking things, you name it T is on it. Her can-do attitude keeps the team going, and she's always pragmatic in helping find solutions to seemingly impossible problems! Thank you so much for being awesome Terresa. Your ninja delivery skills are invaluable and I wouldn't hesitate to recommend you for senior delivery roles.
Grady Lee
Terresa was the go-to person during the development, design and launch of our global CRM system. She was primarily responsible for handling me, which at times I am sure was a challenge. She was always available to walk me through what I needed, pushed her team where needed and outlined expectations along the way. She was able to handle it all with a great attitude and never took herself to seriously - which can seem like a lost art. I highly recommender her work.
Craig McPheat
No idea where to start with this one... Terresa is a star. I dunno what it is with Signal, I tend to get the best of the best across account / tech / ux / project... T is amazing, our mother hen! From budgets to admin to Jira to coaching to unblocking things, you name it T is on it. Her can-do attitude keeps the team going, and she's always pragmatic in helping find solutions to seemingly impossible problems! Thank you so much for being awesome Terresa. Your ninja delivery skills are invaluable and I wouldn't hesitate to recommend you for senior delivery roles.
Grady Lee
Terresa was the go-to person during the development, design and launch of our global CRM system. She was primarily responsible for handling me, which at times I am sure was a challenge. She was always available to walk me through what I needed, pushed her team where needed and outlined expectations along the way. She was able to handle it all with a great attitude and never took herself to seriously - which can seem like a lost art. I highly recommender her work.
Credentials
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Certified Kanban Management Professional
Lean Kanban Inc.
Experience
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Leith
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United Kingdom
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Marketing Services
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100 - 200 Employee
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Head of Delivery
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Jan 2022 - Present
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Project Delivery Director
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Apr 2020 - Mar 2022
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Signal
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United Kingdom
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Business Consulting and Services
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1 - 100 Employee
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Project Delivery Director
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Jun 2018 - Apr 2020
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Group Account Director
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Aug 2016 - May 2018
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Blonde
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United Kingdom
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Technology, Information and Internet
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1 - 100 Employee
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Account Director
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Sep 2012 - Jul 2016
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Illumina Digital
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United Kingdom
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Media Production
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1 - 100 Employee
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Digital Project Manager
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Nov 2010 - Sep 2012
- Overseeing and managing delivery of content management systems, websites and applications- Requirements gathering and working with client to prioritise needs to constraints- Use of Agile and hybrid project management approaches to deliver digital projects in sprints/releases- Responsible for calculating initial budgets and managing these through project life cycle to completion - Forecasting - costs and resources required based on tasks- User Testing/QA- Co-ordination and prioritising the workload of a busy team of developers and creatives across two busy UK offices (London and Glasgow) - Relationship management and communications with client contacts worldwide- Creating, implementing and updating relevant project documentation and following processes- Business development through support on tendering documentation and presentations
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Youth Media (UK) Ltd.
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United Kingdom
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Advertising Services
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1 - 100 Employee
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Service Manager, Operations and Account Management
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Aug 2006 - Nov 2010
- Working closely with developers, designers, sales internal/external suppliers to successfully deliver upon projects including both digital and outdoor campaigns. - Submitting of Operations business plans, team KPIs, quarterly/monthly targets reporting to MD along with regular and quarterly report generation.- Successful planning/delivery of private/public sector campaigns/projects - on time and within budget - Driving consistently high standards and conversion rates across multiple six-figure client campaigns - both direct and through agency, cost control monitoring to ensure best value obtained at all times - Managing stakeholder and partner relationships - retention and growth - Creation/presentation of detailed reporting on ROI- Market research and analysis of key developments and trends within sector - Creative design and content input, using analytics to monitor traffic - Created further revenue retention through enabling institutions to use earned revenue to purchase branded products (canvas bags, stationery) with an added margin for the company.
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Staff Reporter
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Aug 2004 - Aug 2006
Building rapport with local community, court reporting and copywriting, creating features and articles for this weekly publication.Updating web with key content. Building rapport with local community, court reporting and copywriting, creating features and articles for this weekly publication.Updating web with key content.
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UGC
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France
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Entertainment Providers
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500 - 600 Employee
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Department Manager
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Aug 1999 - Mar 2004
- Responsible for all aspects of managing departments in this thirteen-screen multiplex - Event management throughout high-profile events such as the Edinburgh Film Festivals and charity premieres - Creating weekly performance schedules for screens to ensure maximised footfall - Completion and analysis of weekly admissions/sales statistics for Directors - Responsible for all aspects of managing departments in this thirteen-screen multiplex - Event management throughout high-profile events such as the Edinburgh Film Festivals and charity premieres - Creating weekly performance schedules for screens to ensure maximised footfall - Completion and analysis of weekly admissions/sales statistics for Directors
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Education
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1997 - 2001
Edinburgh Napier University
2:1 (Hons), Journalism
Community
